Recognizing Premium

[Yoee]

Hi,  I don't personally have spotify but I bought my 92 year old Dad a Google Home for Christmas. He wanted to upgrade to premium on spotify and since he is sight impaired, lives an hour away and doesn't use credit cards I went into his account on my computer to upgrade him. It is showing now that he is a premium member on his account. He uses an IPad and Google Home which doesn't recognize he is premium at this point. Could someone tell me what I have to try to walk him thru to get it to work when I have done the rest from a different location. Thanks Shirley 

[Robert_W]

Hi @Yoee!

Welcome to the forums 🙂

I will do my best to help you here. Could you please take a look at the link here and let me know if this is of any help to you and your Dad:

https://support.spotify.com/listen_everywhere/on_speaker/spotify-on-google-home/

Let me know how it goes!

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