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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4083 Views
  • 0 replies
  • 9 likes
  • Security
  • 4083 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462334 Views
  • 974 replies
  • 110 likes
  • Account
  • 462334 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204584 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204584 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112559 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112559 Views
  • 72 replies
  • 12 likes

login

I cannot access my account via login or facebook, I have a family membership and need to add a new member to my plan and cannot accesss anything. I tried both emails I have and one is connected to my daughters account and this email im using to get h...

  • Casual Listener
  • I cannot access my account via login or facebook, I have a family membership and need to add a new member to my plan and cannot accesss anything. I tried both emails I have and one is connected to my...
  • Marquinhos
  • Casual Listener
  • 431 Views
  • 3 replies
  • 0 likes
  • Account
  • 431 Views
  • 3 replies
  • 0 likes

Solved!! See usage stats - when and for how long do I use Spotify?

Hi, I would like to show that I use Spotify for work purposes only, my intention is to deduct my membership fee from my taxes. Is it possible to see a statistic when and for how long I use spotify?

  • Newbie
  • Hi, I would like to show that I use Spotify for work purposes only, my intention is to deduct my membership fee from my taxes. Is it possible to see a statistic when and for how long I use spotify?
  • Maxim
  • Spotify Star
  • 588 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Login Button Not Working

After deleting my facebook spotify permission and then re-allowing and then re-installing Spotify App on my Desktop, the "Login with Facebook" button does nothing when I click on it.

  • Newbie
  • After deleting my facebook spotify permission and then re-allowing and then re-installing Spotify App on my Desktop, the "Login with Facebook" button does nothing when I click on it.
  • Melody
  • Spotify
  • 1541 Views
  • 1 replies
  • 0 likes
  • 1541 Views
  • 1 replies
  • 0 likes

Can't Login Account With Facebook

So basically I was trying to login my spotify with Facebook account as usual, but somehow it keeps showing me an error with authorization. Please Help "Error: Something went wrong when authenticating with Facebook. Please try again later.Code: 1005"

  • Casual Listener
  • So basically I was trying to login my spotify with Facebook account as usual, but somehow it keeps showing me an error with authorization. Please Help   "Error: Something went wrong when ...
  • Reicuba
  • Casual Listener
  • 7011 Views
  • 9 replies
  • 0 likes
  • Login
  • 7011 Views
  • 9 replies
  • 0 likes

My account got hacked

I'm not sure how, but my account got hacked. All I know the email has been changed into a really fishy email (), I have a new playlist that wasn't created by me, and I for some reason is in Spotify Family Subscription (no other family member), even t...

  • Newbie
  • I'm not sure how, but my account got hacked. All I know the email has been changed into a really fishy email (<removed sensitive info>), I have a new playlist that wasn't created by me, and I f...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Family and Headspace

Hi, is it possible to transform to a Family Premium account if you already have Spotify Premium & Headspace package? I don't want to lose my headspace bundle, but it's unclear what happens when I change my Premium account into Family Premium. Thanks!

  • Newbie
  • Hi, is it possible to transform to a Family Premium account if you already have Spotify Premium & Headspace package? I don't want to lose my headspace bundle, but it's unclear what happens when I...
  • Maxim
  • Spotify Star
  • 3372 Views
  • 1 replies
  • 0 likes
  • 3372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login

Hi, I am unable to login on my android phone.The account informations are correct I have internet on it and it worked just fine this morning.Whenever I try to login it takes some time until I receive a message that it failed to login.PS: The forum **...

  • Newbie
  • Hi, I am unable to login on my android phone. The account informations are correct I have internet on it and it worked just fine this morning. Whenever I try to login it takes some time until I rec...
  • Melody
  • Spotify
  • 576 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 576 Views
  • 1 replies
  • 0 likes

Create/Change "profilename" (not username) for existing accout in the nearer future?

Hey, as you are not able anymore to choose your own accountname, while creating your account, you need to create a profilename which is used somehow as an alias.I know it was asked very often, why the username can't be changed and I remember it was a...

  • Casual Listener
  • Hey,   as you are not able anymore to choose your own accountname, while creating your account, you need to create a profilename which is used somehow as an alias. I know it was asked very of...
  • Maxim
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

Não consigo adicionar membros no Premium Familiar

Oi Não consigo adicionar meu namorado à minha conta.O Spotify diz que o endereço dele não é o mesmo que o meu (sendo que é.) O que fazer?

  • Newbie
  • Oi  🙂 Não consigo adicionar meu namorado à minha conta. O Spotify diz que o endereço dele não é o mesmo que o meu (sendo que é.)   O que fazer?
  • carolnaime
  • Newbie
  • 2918 Views
  • 21 replies
  • 5 likes
  • 2918 Views
  • 21 replies
  • 5 likes

Solved!! My daughter cant remember mail-username and password, has premium, want to cancel

My daughter cant remember mail-username and password, has premium, want to cancel. Last solution is to stop the automatic payment through the bank. Will Spotify see that as a problem. Thanks.

  • Casual Listener
  • My daughter cant remember mail-username and password, has premium, want to cancel. Last solution is to stop the automatic payment through the bank. Will Spotify see that as a problem. Thanks.
  • blaster1
  • Casual Listener
  • 1144 Views
  • 2 replies
  • 0 likes
  • 1144 Views
  • 2 replies
  • 0 likes

Solved!! Facebook login not working

I can't seem to login into spotify with my Facebook. It just keeps saying that there's a Login Error How do I fix this?

  • Newbie
  • I can't seem to login into spotify with my Facebook. It just keeps saying that there's a Login Error 😞 How do I fix this?
  • user-removed
  • Not applicable
  • 1951 Views
  • 3 replies
  • 0 likes
  • 1951 Views
  • 3 replies
  • 0 likes

Solved!! Not able to create account

I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication after minutes). I tried several times yesterday and n...

  • Regular
  • I'm trying to create an account for my son in order to initiate family subscription. However, account creation (without Facebook) continues to time out ("I'm not a robot" require re-authentication af...
  • Ivar
  • Regular
  • 9626 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 9626 Views
  • 9 replies
  • 0 likes

Couldn't create my own username

Hi,I just created this account today, and I noticed that my automatically generated username is super obscure and literally no one will be able to find my profile even if I give them my display name.Why didn't I get the choice to make my own username...

  • Casual Listener
  • Hi, I just created this account today, and I noticed that my automatically generated username is super obscure and literally no one will be able to find my profile even if I give them my display nam...
  • IguanaSetup
  • Community Legend
  • 2755 Views
  • 5 replies
  • 1 likes
  • 2755 Views
  • 5 replies
  • 1 likes

Superuser Contribution New Terms and conditions lost all music mobile and desktop

Help!!!I accepted Spotify's newest terms and conditions update and now all my music from after 2015 has disappeared! I uninstalled spotify on my iphone and windows laptop, reinstalled, and my music is still gone.. I cant find a solution anywhere, wis...

  • Casual Listener
  • Help!!! I accepted Spotify's newest terms and conditions update and now all my music from after 2015 has disappeared! I uninstalled spotify on my iphone and windows laptop, reinstalled, and my music...
  • ashleyfiengo
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Account Compromised - Email and password changed

I just found out that my account has been compromised. I normally use FB to sign in. I just went in to change my email to my new one, and I saw that the email is not one of mine. I believe who ever did this has also changed the password. I dont know ...

  • Casual Listener
  • I just found out that my account has been compromised.   I normally use FB to sign in. I just went in to change my email to my new one, and I saw that the email is not one of mine. I beli...
  • alucarddelta
  • Casual Listener
  • 464 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in with Facebook

I logged in with Facebook but now i want to change it, im not using Facebook anymore so i want to log in with my Gmail.Is that possible? If it is,please tell me how can i change my log in way.Thanks.

  • Newbie
  • I logged in with Facebook but now i want to change it, im not using Facebook anymore so i want to log in with my Gmail.Is that possible? If it is,please tell me how can i change my log in way.Thanks.
  • Alfredo
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with facebook

Hello, everytime i try to connect my Spotify account with facebook, i got this error.Please help me Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal.

  • Newbie
  • Hello, everytime i try to connect my Spotify account with facebook, i got this error. Please help me   Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal.
  • Alfredo
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment trouble

Does anybody knows how to contact Spotify? My mastercard is blocked due to internet fraude, so my payment didn't go through.Now I want to pay via Paypal, but it takes up to 4-5 working days before a new card is accepted.In the meanwhile I would like ...

  • Newbie
  • Does anybody knows how to contact Spotify?   My mastercard is blocked due to internet fraude, so my payment didn't go through. Now I want to pay via Paypal, but it takes up to 4-5 working day...
  • Alfredo
  • Roadie
  • 313 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! change playlist cover

the way to change your playlist cover is by clicking on the three dots and clicking on art and changing it this only works on computers

  • Casual Listener
  • the way to change your playlist cover is by clicking on the three dots and clicking on art and changing it this only works on computers     
  • netfliix
  • Newbie
  • 2255 Views
  • 3 replies
  • 1 likes
  • 2255 Views
  • 3 replies
  • 1 likes