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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653587 Views

13 replies

4 likes

Account
  • 653587 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733977 Views

18 replies

29 likes

  • 733977 Views
  • 18 replies
  • 29 likes

Superuser Contribution Soundtouch appearing in device list

Hi, In my 'Connect to a device' option on my Spotify desktop app a new option has appeared called 'Bose Soundtouch'. I have no such device so I am concerned my account has been hacked. How do I remove this device from the list? "Offline devices" in "...

Newbie

Hi,   In my 'Connect to a device' option on my Spotify desktop app a new option has appeared called 'Bose Soundtouch'. I have no such device so I am concerned my account has been hacked. How d...

Ivan

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

ACCOUNT

How can I unlink my facebook account to my spotify account? I have 2 spotify accoun, 1 is link in my fb account but not premuim and the other 1 is my gmail account that is premuim. I will unlink my fb account cause I will link it to my premuimed acco...

Newbie

How can I unlink my facebook account to my spotify account? I have 2 spotify accoun, 1 is link in my fb account but not premuim and the other 1 is my gmail account that is premuim. I will unlink my f...

Luke

Spotify Star

315 Views

1 replies

0 likes

Account
  • 315 Views
  • 1 replies
  • 0 likes

Username not available for Spotify Community

I'd like to use the same username for community as my artist page. It's saying djjeffbutton is taken already, but I highly doubt it's someone other than myself and I see no option to claim that name? Any help here?

Casual Listener

I'd like to use the same username for community as my artist page. It's saying djjeffbutton is taken already, but I highly doubt it's someone other than myself and I see no option to claim that name?...

Maxim

Spotify Star

574 Views

5 replies

0 likes

  • 574 Views
  • 5 replies
  • 0 likes

Superuser Contribution Not able to login from app

New family account added. I am unable to login from phone app. I can login from browser. Unistalled and reinstalled app with no change.

Casual Listener

New family account added. I am unable to login from phone app. I can login from browser. Unistalled and reinstalled app with no change. 

mwalke64

Casual Listener

627 Views

2 replies

0 likes

Login
  • 627 Views
  • 2 replies
  • 0 likes

problema para entrar en spotify

Buenos dias, a primeros de enero de 2018 yo aproveche la oferta que lanzaron ustedes de tres meses de subcripcion premium por 0,99€, desde ayer no puedo entrar en la aplicacion ni en el ordenador ni en ningun dispositivo, me da error de usuario o con...

Newbie

Buenos dias, a primeros de enero de 2018 yo aproveche la oferta que lanzaron ustedes de tres meses de subcripcion premium por 0,99€, desde ayer no puedo entrar en la aplicacion ni en el ordenador ni ...

Ordoquitos

Newbie

6186 Views

1 replies

1 likes

  • 6186 Views
  • 1 replies
  • 1 likes

impossible to log in

I can't log in. My account is connected to my Facebook already but the button 'sign in with facebook' keeps giving an error, while I'm sure about the email and password. I have to log in because I have to change my credit card information, I got a ne...

Newbie

I can't log in. My account is connected to my Facebook already but the button 'sign in with facebook' keeps giving an error, while I'm sure about the email and password.    I have to log ...

sharkbait10

Gig Goer

531 Views

1 replies

0 likes

Account
  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Multiple accounts with the same mail can't combine my premium upgrade

Hi,I used to have an account using my e-mail which is the e-mail that I use for my Facebook account as well. I have tried to combine those but unfortunately when I am logged in with my Facebook account it looks like I am not a premium member (I have ...

Casual Listener

Hi, I used to have an account using my e-mail which is the e-mail that I use for my Facebook account as well. I have tried to combine those but unfortunately when I am logged in with my Facebook acc...

sharkbait10

Gig Goer

547 Views

3 replies

0 likes

  • 547 Views
  • 3 replies
  • 0 likes

My Samsung Gear S2 Not Being Connected.

Hi. So, recently I had purchased a Samsung Gear S2, and when I found the Spotify app, I was estatic. The issue os, when I sign in it tells me to upgrade to premium. I already am on premium. What do I do?

Newbie

Hi.   So, recently I had purchased a Samsung Gear S2, and when I found the Spotify app, I was estatic. The issue os, when I sign in it tells me to upgrade to premium. I already am on premium. ...

sharkbait10

Gig Goer

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Moving releases to new aggregator

Hello!My band currenty have four releases on Spotify and we used an aggregator to get them there. But now we need to change aggregator which leads to my question... What do I do? Do I delete all releases via the old aggregator and add them again thro...

Newbie

Hello! My band currenty have four releases on Spotify and we used an aggregator to get them there. But now we need to change aggregator which leads to my question...   What do I do? Do I de...

brunocancino

Casual Listener

2491 Views

2 replies

0 likes

Account
Other
  • 2491 Views
  • 2 replies
  • 0 likes

Error code 3 and using username

So Spotify app no longer allows you to get in with our email, fine, I tried using my username as everyone has suggested but I'm still not able to log in! It's so frustrating because I was able to log into my browser a couple of minutes ago. I've trie...

Casual Listener

So Spotify app no longer allows you to get in with our email, fine, I tried using my username as everyone has suggested but I'm still not able to log in! It's so frustrating because I was able to log...

Luke

Spotify Star

526 Views

1 replies

0 likes

Account
  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution wont let me log in

it logged out on my phone for some reason and when i try to log back in it tells me my passwords incorrect, even after i tried changing it

Newbie

it logged out on my phone for some reason and when i try to log back in it tells me my passwords incorrect, even after i tried changing it

Melody

Spotify

255 Views

1 replies

0 likes

Login
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inicio sesion

Acabo de crear la cuenta y, con la misma contrasena, si pongo el correo no me deja entrar pero si pongo el usuario si. Quisiera entrar con el correo.

Newbie

Acabo de crear la cuenta y, con la misma contrasena, si pongo el correo no me deja entrar pero si pongo el usuario si. Quisiera entrar con el correo.

Jemi

Spotify Legend

365 Views

1 replies

0 likes

Account
  • 365 Views
  • 1 replies
  • 0 likes

No puedo vincular mi cuenta PSN a Spotify en PS4

Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber (despues de haber hablado con Sony) que cuenta tengo ya vinculada anteriormente para poder desactivarla de PSN y poder...

Visitor

Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber (despues de haber hablado con Sony) que cuenta tengo ya vinculada a...

1880 Views

0 replies

3 likes

  • 1880 Views
  • 0 replies
  • 3 likes

Artists page problems! (New release)

Good afternoon! Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey".This is actually not our first release - and both of us already have verified artist pages. Problem 1: After releasing "Hig...

Casual Listener

Good afternoon!   Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey". This is actually not our first release - and both of us ...

MattSuda

Spotify Star

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

Solved!! Can't login on windows but can on browser

So when I try to login to my account on my browser it works fine, but when I try to do it on the windows program it tells me my password is wrong (error code 3) even though I'm sure it's correct since I can use it to login using my browser.

Casual Listener

So when I try to login to my account on my browser it works fine, but when I try to do it on the windows program it tells me my password is wrong (error code 3) even though I'm sure it's correct sinc...

jd01vjmahiglxhw

Casual Listener

2102 Views

5 replies

1 likes

Login
  • 2102 Views
  • 5 replies
  • 1 likes

Not Able to Login

Hey all, I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though I get a confirmation that the password was successfully cha...

Newbie

Hey all,   I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though...

itsern

Music Fan

439 Views

2 replies

1 likes

  • 439 Views
  • 2 replies
  • 1 likes

Superuser Contribution Trouble logging in

I just logged out of my spotify. Logged back in again and login was not working. Reset my password and it still won't let me login. I dont know what to do

Newbie

I just logged out of my spotify. Logged back in again and login was not working. Reset my password and it still won't let me login. I dont know what to do

Melody

Spotify

253 Views

1 replies

0 likes

Login
  • 253 Views
  • 1 replies
  • 0 likes

Error Code 3

Nao consigo acessar a minha conta em nenhum dispositivo, mesmo os que ja estavam logados, fico recebendo a mensagem que meu usuario e senha estao incorretos, mas na verdade estao corretos. Tentei trocar a senha e nao ajudou.

Newbie

Nao consigo acessar a minha conta em nenhum dispositivo, mesmo os que ja estavam logados, fico recebendo a mensagem que meu usuario e senha estao incorretos, mas na verdade estao corretos. Tentei tro...

Luke

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Problem with log in on computer

Dear Spotify, I didn´t use you for only one day a now I have a problem with log in but only when I use it as a app on my computer. It always wrote me The username or password is incorrect (error code:3) since I reset password already. Can you please ...

Newbie

Dear Spotify,    I didn´t use you for only one day a now I have a problem with log in but only when I use it as a app on my computer. It always wrote me The username or password is incorr...

bobbyjimmy

Newbie

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

cannot login to app after android update; was in offline mode

Seems like spotify keeps closing this issue mentioning a workaround that doesn't work:My Spotify app was in offline mode. After an android update I needed to login again. When I use the facebook option I get the message 'you are currently set to offl...

Regular

Seems like spotify keeps closing this issue mentioning a workaround that doesn't work: My Spotify app was in offline mode. After an android update I needed to login again. When I use the facebook op...

thorin1

Regular

555 Views

1 replies

0 likes

Login
  • 555 Views
  • 1 replies
  • 0 likes