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Register Problems

Register Problems

I have been using Spotify for many times. I am using Djay Pro, I saw that you serve the possibility to connect the account with the application. This was leading me to register on Spotify. Now following problem, I was using Spotify on two accounts. I still have one of them, the other one does not exist anymore. I can't create a new account on your register page. Just a few days ago I change the email from my account called (DJ-fly-emd) because I want the use the Email from that account on the new one. I can type in all the information on your register page but then when I press "Sing Up" it just loads. It never ends. I also tried to do the same steps on other devices but still, there was always an issue. I am happy about every answer!

Spotify Problem.JPG
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4 Replies

Hey @user-removed,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeSpotify Star
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First of all thanks a lot for the support.

Sadly still I didnt found a way of creating a new account. I tried out many things, using other devices/browers. I even tried using a VPN concetion but at the end it still all ended up being at the moment when it's just loeading for ever.

I got to the idea of creating a facebook account and then from there maybe getting the possibility.

Hey again @user-removed,

if you fail to create an account through facebook, you should also try to use another email address.

 

Let me know how it goes and

have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Sorry for the delay. I tried with facebook, with other emails and many other things. But at the end there was still no change. I am quite sure that there is a problem of my email. When I looked in the consol I saw many erros. Anyways I know decided to use an other service. Still thanks for the support !

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