Reset Password Email Not Working

[1262419768]

Plan

Premium

Country

UK

Device

(iPhone 14)

My Question or Issue

The forgot my password reset password does not trigger a reset email flow. So I can't login now that I can't remember my password. Tinpot

[Yordan]

Hey, @1262419768,

Welcome to the Spotify Community!

I'd recommend starting off by checking in Spam or any other filtered folders you may have set up to see if the email has accidentally landed there. It's also worth trying again with another browser or another device like your PC, for example.

In case the issue persists and you still aren't getting emails, check if the Spotify domain no-reply@spotify.com is under Blocked senders in your mail app. If it is, make sure to remove it and instead add it in the safe senders and domains list.

Hope this helps! Let us know how it goes 👍.