Reset de senha: conta inativa

[rodrigomaiolino]

reset de senha:

Email: < Moderator Snip - removed for security >

Problema: O endereco de e-mail que voce forneceu nao esta associado a uma conta ativa do Spotify.

[Melody]

Hi there, @rodrigomaiolino

Apologies for the reply in English!

We're sorry to hear you're having trouble. Are you able to try things once more, in a different browser/incognito window?

If you’re not sure what email address is linked to the account, we’d also recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way, you can determine which one you used to sign up for at www.spotify.com, and try things once more with this.

Let us know how it goes 🙂

All the best,

/M