Reset my password many times still incorrect? Plea...

Mamagbunny · 2016-06-24

I forgot my password one time and ever since I try to reset it,It continuously tells me incorrect password or username but I get the emails to my account and try to reset it many many times and without fail every time it tells me it's incorrect password or username and I haven't been able to get on my app account again since! But I can get onto the main Spotify account website right after I reset it but not the app so I can listen to any of my music what do I do? please help!

osornios · 2016-06-24

@Mamagbunny

You can log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

Try using that username to login back to your account, and see if it let's you in.

osorniosSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere