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Retrieve client assistance chat transcript

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Retrieve client assistance chat transcript

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My Question or Issue

Hello everybody!

I solved a problem thanks to the assistance chat earlier today but I forgot to send the transcript of the chat to my email. 

Can I retrieve it somehow? 

 

Thanks a lot in advance!

 

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Re: Retrieve client assistance chat transcript

Rock Star 23
Rock Star 23

Hey @giagia96, thanks for reaching out to the Community!

Glad to hear you got your problem resolved. If you didn't get a chance to send the chat transcript to your email, I'm afraid there isn't a way to retrieve it.

 

I'll be here if you need help in the future!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Retrieve client assistance chat transcript

Rock Star 23
Rock Star 23

Hey @giagia96, thanks for reaching out to the Community!

Glad to hear you got your problem resolved. If you didn't get a chance to send the chat transcript to your email, I'm afraid there isn't a way to retrieve it.

 

I'll be here if you need help in the future!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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