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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9240 Views
  • 2 replies
  • 9 likes
  • Security
  • 9240 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483630 Views
  • 979 replies
  • 111 likes
  • Account
  • 483630 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211360 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211360 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121127 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121127 Views
  • 72 replies
  • 12 likes

Account connected via FB doesn't display my personal data

I am logged to Spotify via FB. Some time ago i observed that my personal data like avatar and name doesn't appear into the application. I checked all options and form my side all is fine.

  • Casual Listener
  • I am logged to Spotify via FB.  Some time ago i observed that my personal data like avatar and name doesn't appear into the application. I checked all options and form my side all is fine. &nb...
  • DanielTham
  • Composer
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo adicionar amigos do Facebook e mais!

Antes de mais nada, por favor arrumem o formato de posts dessa comunidade. Eu não consigo postar prints aqui para explicar meu problema melhor ou checar o campo preview sem que haja erro de verificação de captcha toda hora. Sempre que tento fazer alg...

  • Visitor
  • Antes de mais nada, por favor arrumem o formato de posts dessa comunidade. Eu não consigo postar prints aqui para explicar meu problema melhor ou checar o campo preview sem que haja erro de verificaç...
  • Petya
  • Community Legend
  • 2154 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 2154 Views
  • 3 replies
  • 0 likes

Charged for Premium Family when I am not admin

PlanPremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi support, I am on normal Premium account converting to Family Premium account as a membe...

  • Newbie
  •   Plan Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue H...
  • Billy-J
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 537 Views
  • 1 replies
  • 0 likes

Is there any way for me to bypass the free trial and immediately pay for the Student Discount?

PlanPremiumCountryCanadaDeviceiPhone 8 PlusOperating SystemWindows 10 My Question or IssueI paid for the regular Subscription on a previous account taking the free trial without realizing it was the wrong account and wrong plan. Since then, I've canc...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 8 Plus Operating System Windows 10   My Question or Issue I paid for the regular Subscription on a previous account taking the free trial...
  • Luan
  • Spotify Star
  • 2105 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2105 Views
  • 4 replies
  • 0 likes

Wrong account name

PlanPremium Operating SystemAndroid My Question or IssueSo a few months ago I created my account, during the process I was asked to put a name that will be show in my profile, so I did. But after creating it my Profile name appeared as a random Alpha...

  • Casual Listener
  • Plan Premium   Operating System Android   My Question or Issue So a few months ago I created my account, during the process I was asked to put a name that will be show in my profile,...
  • Galaxy145
  • Casual Listener
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
  • 353 Views
  • 1 replies
  • 0 likes

Someone has taken over my account.

PlanPremiumCountryUK DeviceHP Omen 15Operating SystemWindows 10 My Question or IssueI have no idea what to do right now, first some random device got control of my account somehow and started playing French Rap etc. I took back control of the session...

  • Visitor
  • Plan Premium Country UK   Device HP Omen 15 Operating System Windows 10   My Question or Issue I have no idea what to do right now, first some random device got control of my acc...
  • Emilia_8
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
  • 574 Views
  • 1 replies
  • 0 likes

Solved!! [Profile] Change Public Name not Username

PlanFreeCountryCosta RicaDeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello Spotify, i've connected my facebook account to my spotify account and changed my public profile name (not username) but now i've disconnected my facebook acc...

  • Casual Listener
  • Plan Free Country Costa Rica Device HP Laptop Operating System Windows 10   My Question or Issue Hello Spotify, i've connected my facebook account to my spotify account and changed my ...
  • CopyrightDown
  • Casual Listener
  • 626 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 626 Views
  • 2 replies
  • 0 likes

Solved!! Location address - live 20 minutes outside urban community

PlanPremium - trying to change to Family Premium Country Canada DeviceiPhone My Question or Issue I have not been able to enter our address as it is a legal land description, not a building or street address. We live in the country and we are 20 minu...

  • Casual Listener
  •   Plan Premium - trying to change to Family Premium   Country Canada   Device iPhone   My Question or Issue   I have not been able to enter our address as it is a ...
  • Luan
  • Spotify Star
  • 813 Views
  • 5 replies
  • 1 likes
  • Premium
  • 813 Views
  • 5 replies
  • 1 likes

Solved!! You've descovered a premium feature

 I'm a premium user and I want to download this playlist but this message comes up please fix it. PlanPremiumCountry DeviceSamsung note 9Operating SystemAndroid One My Question or IssueWhy is it doing this I normally have access to everything as a pr...

Screenshot_20191115-212642_Spotify.jpg
  • Casual Listener
  •   I'm a premium user and I want to download this playlist but this message comes up please fix it.  Plan Premium Country   Device Samsung note 9 Operating System Android One &nbs...
  • Nadzz
  • Casual Listener
  • 963 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 963 Views
  • 6 replies
  • 0 likes

can't locate my premium account

Hello everyone, I have a problem I couldn't solve.I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore).I tried all emails addresses and Facebook accouts to no avail.I mig...

  • Casual Listener
  • Hello everyone,   I have a problem I couldn't solve. I can't access my daughter Premium membership anymore (I guess she signed off without even noticing and now we can't get in anymore). I t...
  • gawd1
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • Account
  • 484 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms][Your Library] Tool for choose what you DON'T WANT to listen

My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. It would be very useful to have a tool for choose w...

  • Casual Listener
  • My account usually starts to play musics of a style that I hate, while I am listening my playlists or podcasts. Because of this problem the app suggests songs that I would never willingly listen to. ...
  • Katerina
  • Spotify Legend
  • 662 Views
  • 3 replies
  • 1 likes
  • All Platforms
    Your Library
  • 662 Views
  • 3 replies
  • 1 likes

Spotify premium trial 3 months issues.

PlanFree ? Premium? IdkCountrythe Netherlands Operating SystemAndroid 9.0 My Question or Issue Hello everyone!I just started my 3 months free subscription,but when i got to my spotify account settings, i dont see that my subscription is premium. It s...

  • Visitor
  • Plan Free ? Premium? Idk Country the Netherlands  Operating System Android 9.0   My Question or Issue   Hello everyone! I just started my 3 months free subscription,but when ...
  • OneByBoo
  • Roadie
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 757 Views
  • 1 replies
  • 0 likes

Spotify in Russia

Hi everyone, I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I could pay with a Russian card instead of the overly complicated sys...

  • Casual Listener
  • Hi everyone,   I got Spotify back when I was living in the US and right now I'm back in Moscow. I pay for premium since I love this service, but it would make my life a lot easier if I co...
  • OneByBoo
  • Roadie
  • 8951 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 8951 Views
  • 3 replies
  • 1 likes

Unable to link Google Home

I keep trying to link to my Spotify Premium account while setting up my new Google Home. Every time I click Continue on my Android phone once my Spotify account is identified, I just get a blank browser window, with client3.google.com written at the ...

  • Regular
  • I keep trying to link to my Spotify Premium account while setting up my new Google Home.    Every time I click Continue on my Android phone once my Spotify account is identified, I just g...
  • user-removed
  • Not applicable
  • 768 Views
  • 2 replies
  • 3 likes
  • Account
  • 768 Views
  • 2 replies
  • 3 likes

Lost discover weekly

Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!

  • Newbie
  • Am I able to recover my Discover weekly from las week? beacuse I lost it and it was great Thanks!
  • rileyt
  • Regular
  • 1288 Views
  • 3 replies
  • 0 likes
  • 1288 Views
  • 3 replies
  • 0 likes

I can't see all albums by Moonsorrow

PlanFree/PremiumCountryMorocco Device(Macbook Pro, Huawei P Smart 2019)Operating System(macOS Sierra, android 9.) My Question or IssueHey all, I can't see nor play all albums by a band called Moonsorrow. My coworker can play and see the albums and it...

  • Newbie
  • Plan Free/Premium Country Morocco   Device (Macbook Pro, Huawei P Smart 2019) Operating System (macOS Sierra, android 9.)   My Question or Issue Hey all,  I can't see nor...
  • Luan
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 337 Views
  • 1 replies
  • 0 likes

Account has random email address assigned

PlanPremiumCountryUK My Question or IssueI've just reinstalled Spotify on my phone after getting a constant "No internet connection available". I'm trying to log in using my Spotify credentials but I've forgotten my password. I had been logging in th...

  • Regular
  • Plan Premium Country UK   My Question or Issue I've just reinstalled Spotify on my phone after getting a constant "No internet connection available".   I'm trying to log in using my...
  • Luan
  • Spotify Star
  • 1325 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1325 Views
  • 1 replies
  • 0 likes

Solved!! Playstation 4 Spotify doesnt load or play any songs, error code is different everytime the app loads

PlanFreeCountryMexico DevicePlaystation 4 My Question or IssueBeen using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to play songs or load the app. Im able to log in but thats it, i cant load songs using PS4 qu...

  • Casual Listener
  •   Plan Free Country Mexico   Device Playstation 4   My Question or Issue Been using PS4 Spotify since release without an issue. For the past 4 weeks i havent been able to pla...
  • Luan
  • Spotify Star
  • 2029 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 2029 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I want to fix my user name

Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happened. My user name changed into long characters. And I...

  • Casual Listener
  • Hello. This is user from Viet Nam. My spotify account connects with my facebook account. A few days ago, I deactivated my fb account. When I activated it again on yesterday, something strange happene...
  • 31wrxwrdx6gyagy
  • Casual Listener
  • 1097 Views
  • 4 replies
  • 0 likes
  • Account
  • 1097 Views
  • 4 replies
  • 0 likes

Account disabled?

My Question or IssueMy Spotify app signed itself out and I cant remember the password since setting up years ago. When resetting password, it won't find the account that my email or account name is attached too. I found this email that says the follo...

  • Casual Listener
  • My Question or Issue My Spotify app signed itself out and I cant remember the password since setting up years ago.  When resetting password, it won't find the account that my email or account ...
  • OneByBoo
  • Roadie
  • 742 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 742 Views
  • 3 replies
  • 0 likes