Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Rid hacked account of bad music

Rid hacked account of bad music

My premium account was hacked in Jan 2019 by someone who loved Turkish music. Despite deleting all the playlists and songs in daily playlists it's STILL including this terrible music in weekly playlist suggestions 4 MONTHS later. I play Spotify all day every weekday off my mac pro in the office a variety of music that is NOT Turkish. When will this stop including this music? How do I get rid of it completely? 

 

Please help

 

 

 

Reply
1 Reply

Hey @thatchertime, and welcome to the community.

Hope you're doing great! 

 

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Have a nice day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts