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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290561 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541007 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129654 Views
74 replies
12 likes
PlanPremiumCountryArgentinaDeviceiPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPadOperating SystemiOS 12.2 (and others from the other apple devices/y otros de los otros dispositivos de Apple), Windows 10 My Question or IssueI have written thi...
Plan Premium Country Argentina Device iPhone 8 Plus, iPhone 7, iPhone X, Microsoft Laptop, iPad Operating System iOS 12.2 (and others from the other apple devices/y otros de los otros disposit...
Spotify Star
459 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceWindows 10, and iphone My Question or IssueI listen to music mostly on my PC, but also while driving I use my phone. I recently learned about the 10,000 download limit, and I was wondering if that is per account or per dev...
Plan Premium Country USA Device Windows 10, and iphone My Question or Issue I listen to music mostly on my PC, but also while driving I use my phone. I recently learned about t...
Community Legend
6767 Views
1 replies
2 likes
PlanPremiumCountryU.SDeviceWindows 10Operating SystemWindows 10 My Question or IssueLast night my music kept randomly pausing on and off so I checked out why and apparently someone has been using my account with the phone Venus e3, so I looked into i...
Plan Premium Country U.S Device Windows 10 Operating System Windows 10 My Question or Issue Last night my music kept randomly pausing on and off so I checked out why and apparently s...
Spotify Star
414 Views
1 replies
0 likes
I don't have a spotify account but I was billed 11 dollars on my debit card after I used paypal to pay. The transaction failed so I don't have premium but I still got billed. I want my money back.
I don't have a spotify account but I was billed 11 dollars on my debit card after I used paypal to pay. The transaction failed so I don't have premium but I still got billed. I want my money back. &...
Spotify Star
720 Views
1 replies
0 likes
Hello, I have an account part of a family plan (Premium) for which the password was automatically reseted for security issues (according to the email I received from Spotify). Since then, I tried multiple time to access the account or reset the passw...
Hello, I have an account part of a family plan (Premium) for which the password was automatically reseted for security issues (according to the email I received from Spotify). Since...
Spotify Star
378 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
542 Views
1 replies
0 likes
PlanPremiumCountryNZ My Question or IssueLast week all my playlists disappeared on my phone. I logged in on my laptop to see what was happening, and it says that I am on a free account even though I have been subscribed to a family premium account fo...
Plan Premium Country NZ My Question or Issue Last week all my playlists disappeared on my phone. I logged in on my laptop to see what was happening, and it says that I am on a free...
Community Legend
303 Views
1 replies
0 likes
i tried and tried with different usernames but it didnt work only i can see my first spotify account, is the issue related to time i mean should i just wait 24 hours? i know that it is not about having premium any idea? thanks in advance
i tried and tried with different usernames but it didnt work only i can see my first spotify account, is the issue related to time i mean should i just wait 24 hours? i know that it is not about havi...
Community Legend
992 Views
8 replies
0 likes
My Question or Issue My husband got a Spotify account but didn’t put in the right email and he doesn’t remember the user name or password!! He broke his phone and had to get a new one so now we don’t know the login. We have been charged for 4 months ...
My Question or Issue My husband got a Spotify account but didn’t put in the right email and he doesn’t remember the user name or password!! He broke his phone and had to get a new one so now...
Spotify Star
357 Views
1 replies
0 likes
Email address *snip* I was on a free account solo package. Got email saying I could upgrade to premium for 60 days. Did that then next thing I know £14.99 had been taken out of my account for a family package. This is absolutely DISGUSTING! I want re...
Email address *snip* I was on a free account solo package. Got email saying I could upgrade to premium for 60 days. Did that then next thing I know £14.99 had been taken out of my account fo...
Spotify Star
318 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevice(iPhone 7)Operating System(iOS 11) My Question or IssueAs the subject states, someone else (I’m guessing from another country) has been using my spotify account for the past 2 weeks . Changed my password (yesterday)...
Plan Premium Country Philippines Device (iPhone 7) Operating System (iOS 11) My Question or Issue As the subject states, someone else (I’m guessing from another count...
Composer
687 Views
4 replies
0 likes
I have a playlist the entire back catalogue for 2 artists (Slayer and Municipal Waste) and when I hit shuffle, it only plays songs by Slayer. I tried clearing the queue, the sorting by title, but it's all **bleep**. The shuffle feature on Spotify is ...
I have a playlist the entire back catalogue for 2 artists (Slayer and Municipal Waste) and when I hit shuffle, it only plays songs by Slayer. I tried clearing the queue, the sorting by title, but it'...
Spotify Legend
458 Views
1 replies
0 likes
Hi there, I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: everytime we both try to use Spotify it pauses because the ac...
Hi there, I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: e...
Spotify Legend
883 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I have Spotify installed on my Lenovo laptop and Samsung tablet and have been usung it on ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
Spotify Legend
370 Views
1 replies
0 likes
The moment I get into the account it gives me a black screen and it logs right out of it, how can I fix this pls PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...
The moment I get into the account it gives me a black screen and it logs right out of it, how can I fix this pls Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
Spotify Legend
507 Views
1 replies
0 likes
Hey guys, I deactivated my facebook (which is what I used to make my spotify account), and ever since then my username (random numbers) shows up on my profile rather than my actual name. I reactivated my facebook and allowed spotify to process my fac...
Hey guys, I deactivated my facebook (which is what I used to make my spotify account), and ever since then my username (random numbers) shows up on my profile rather than my actual name. I rea...
Not applicable
846 Views
3 replies
0 likes
Hi. I always use offline mode to listen to music. I have a list down and now when I want to listen in the street I can not because it does not let me enter spotify because I am not connected ... why i download the songs? I only have it for that momen...
Hi. I always use offline mode to listen to music. I have a list down and now when I want to listen in the street I can not because it does not let me enter spotify because I am not connected ......
Spotify Star
1213 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor a while now I've had playlists show up on my account that I for sure didn't add. They are...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For a w...
Spotify Star
427 Views
1 replies
1 likes
PlanPremiumUS Deviceiphone XS My Question or Issueim trying to get the student bundle with premium and hulu and i am subscribed through Apple but i have to change it to Spotify, so if i cancel my subscription and then subscribe through spotify, will ...
Plan Premium US Device iphone XS My Question or Issue im trying to get the student bundle with premium and hulu and i am subscribed through Apple but i have to change it...
Spotify Star
531 Views
1 replies
0 likes
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can login on the website but not the app. I've already reset my password and tried reinstalling the app, but nothin...
Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can login on the website but not t...
Spotify Star
766 Views
8 replies
0 likes
