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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4557 Views
  • 1 replies
  • 9 likes
  • Security
  • 4557 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464637 Views
  • 976 replies
  • 111 likes
  • Account
  • 464637 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205427 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205427 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113131 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113131 Views
  • 72 replies
  • 12 likes

Re-Registrierung

Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019.A re-registration is not possible because Spotify indicates that the mail addresses are already in use ...It is a...

  • Casual Listener
  • Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019. A re-registration is not possible because Spotify indicates ...
  • Jᴀᴄᴋ
  • Roadie
  • 491 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 491 Views
  • 3 replies
  • 0 likes

(edited) other unknown devices use my account

My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free planThe only devices I have my spotify account on are my laptop and my phone, it's only attached to my email not through FB or anything. This is a...

  • Newbie
  • My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free plan The only devices I have my spotify account on are my laptop and my phone, it's only attac...
  • Jᴀᴄᴋ
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 393 Views
  • 1 replies
  • 0 likes

Profile display name after facebook deactivation

Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won't screw up anything, so I did with Spotify account....

  • Newbie
  • Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won'...
  • Jᴀᴄᴋ
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 517 Views
  • 1 replies
  • 0 likes

Can not reset my password

PlanPremium(Family)CountryLuxembourgDeviceSamsung A5 2017; PCOperating SystemAndroid; Win10 My Question or IssueI don't know what E-mail my account is linked to, but my Username on that account is "teestaubball". I tried to reset my password and type...

  • Visitor
  •   Plan Premium(Family) Country Luxembourg Device Samsung A5 2017; PC Operating System Android; Win10   My Question or Issue I don't know what E-mail my account is linked to, but ...
  • Billy-J
  • Spotify Star
  • 593 Views
  • 3 replies
  • 1 likes
  • Account
  • 593 Views
  • 3 replies
  • 1 likes

Solved!! Red Hot Chilli Peppers Wrong Song Name

When you play Search and Destroy named song in Stadium Arcadium you can hear She Looks to Me is playing. And Search and Destroy doesn't belong to Stadium Arcadium.

  • Newbie
  • When you play Search and Destroy named song in Stadium Arcadium you can hear She Looks to Me is playing.   And Search and Destroy doesn't belong to Stadium Arcadium.
  • OneByBoo
  • Roadie
  • 481 Views
  • 1 replies
  • 0 likes
  • Other
  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Email unaccessible

PlanPremium for studentsCountryUnited StatesDeviceiPhone 6SOperating SystemiOS 11.2.6My Question or IssueI can no longer log into my account. I was randomly logged out on my phone and I haven't changed any account information (ie password). I thought...

  • Newbie
  • Plan Premium for students Country United States Device iPhone 6S Operating System iOS 11.2.6 My Question or Issue I can no longer log into my account. I was randomly logged out on my phone a...
  • Jollof
  • Composer
  • 726 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Other
  • 726 Views
  • 1 replies
  • 2 likes

I can't log in even with good password and username

Hi. So on May 20th 2019 i switched to Premium (0.99 euros for 3 months) and everything was great until yesterday morning. I was listening a new album, when the music stopped so i wanted to check what was wrong on the app, and then it said i couldn't ...

  • Visitor
  • Hi. So on May 20th 2019 i switched to Premium (0.99 euros for 3 months) and everything was great until yesterday morning. I was listening a new album, when the music stopped so i wanted to check what...
  • Jollof
  • Composer
  • 570 Views
  • 1 replies
  • 1 likes
  • 570 Views
  • 1 replies
  • 1 likes

Email I originally used was deleted, can't login, can't change password

PlanPremiumCountryIrelandDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueI used an edu email when I made the account and now it has been deactivated by my college. I somehow got logged out and the password that google saved to my dev...

  • Visitor
  • Plan Premium Country Ireland Device Huawei P20 Operating System Android Oreo   My Question or Issue I used an edu email when I made the account and now it has been deactivated by my co...
  • Jollof
  • Composer
  • 953 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 953 Views
  • 1 replies
  • 0 likes

I changed my Facebook name but it won't show up on Spotify

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8 and ASUS Chromebook C202SAOperating SystemAndroid and Chrome OS My Question or IssueAround noon today, I connected my Facebook to Spotify. My display name changed to Sam Kelleher, my Facebook name. ...

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy S8 and ASUS Chromebook C202SA Operating System Android and Chrome OS   My Question or Issue Around noon today, I connected my Face...
  • Jollof
  • Composer
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 333 Views
  • 1 replies
  • 0 likes

Can't change my profile info like email/birthdate/gender

Hello there, I've changed my email address on facebook, but that address is already registered on my old spotify account.Basically i can't change the email address on my old spotify account, so i can't update my current spotify account with my email ...

  • Newbie
  • Hello there,   I've changed my email address on facebook, but that address is already registered on my old spotify account. Basically i can't change the email address on my old spotify accoun...
  • Billy-J
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes

Can not log in with definitely the right username and password

None of the below PlanPremiumCountry DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI'm posting this from my old (non-premium) account so I can get help, it's only about the Spotify APP on my Samsung.It all started a few days ago,...

  • Visitor
  • None of the below  Plan Premium Country   Device Samsung Galaxy S8 Operating System Android   My Question or Issue I'm posting this from my old (non-premium) account so I ca...
  • OneByBoo
  • Roadie
  • 829 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 829 Views
  • 1 replies
  • 1 likes

Another user activity showing on my account

PlanPremiumCountryBraziliPhone 6SiOS Hello. Lately there has been some strange activity on my account. At first, I thought someone could have hacked me, but I looked at the devices connected to my account and they were all mine. When I logged in to F...

  • Newbie
  •   Plan Premium Country Brazil iPhone 6S iOS   Hello. Lately there has been some strange activity on my account. At first, I thought someone could have hacked me, but I looked at the...
  • OneByBoo
  • Roadie
  • 407 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 407 Views
  • 1 replies
  • 1 likes

Randomly kicked out & wont log me back into my reg account

I was randomly logged out of my Spotify when I tried to open it yesterday to play music (everything working fine up to that point) and when I tried to log back in with my username and password (saved on my phone) it says it didn’t recognize it. So I ...

  • Visitor
  • I was randomly logged out of my Spotify when I tried to open it yesterday to play music (everything working fine up to that point) and when I tried to log back in with my username and password (saved...
  • Aspaleasthemoon
  • Newbie
  • 3752 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Security
  • 3752 Views
  • 5 replies
  • 0 likes

Can't make account/email taken but no account

Hi there! I'm trying to make a spotify account (using my bfs atm), but it says my email is taken, so I tried logging in and saying forgot password (since my go-to pw's didn't work) and it says that the email doesn't exist in the database! I tried con...

  • Casual Listener
  • Hi there! I'm trying to make a spotify account (using my bfs atm), but it says my email is taken, so I tried logging in and saying forgot password (since my go-to pw's didn't work) and it says that t...
  • SinnamonBun
  • Casual Listener
  • 635 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 635 Views
  • 2 replies
  • 0 likes

Solved!! LOGIN FAIL

PlanPremiumCountryUKDevice(iPhone 8,Macbook Pro late 2012Operating System(iOS 12 OS YOSEMITE My Question or IssueI have been automatically logged out of my Premium Account on my phone and laptops. The error message is 'The username or Password is inc...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8,Macbook Pro late 2012 Operating System (iOS 12 OS YOSEMITE   My Question or Issue I have been automatically logged out of my Premium Account on...
  • staggerlee46
  • Casual Listener
  • 523 Views
  • 3 replies
  • 0 likes
  • Login
  • 523 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost all access to my account

PlanPremiumCountryFrance+JapanDeviceZTE Axon 7, PCOperating SystemAndroid, Windows 10 My Question or IssueHello, Today while using spotify on my android phone, my account suddenly got disconnected, and I can't reconnect again. Facebook connection doe...

  • Casual Listener
  • Plan Premium Country France+Japan Device ZTE Axon 7, PC Operating System Android, Windows 10   My Question or Issue Hello, Today while using spotify on my android phone, my account sud...
  • Guido
  • Spotify Legend
  • 678 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 678 Views
  • 3 replies
  • 0 likes

Solved!! PROFILE name in app

Hi, First up, I realise that we are unable to change our USER name and this is now a series of letters and numbers. No problem with that. When I log into the APP I seem to have a profile name of “Mel” under the picture icon and this I do want to chan...

  • Visitor
  • Hi, First up, I realise that we are unable to change our USER name and this is now a series of letters and numbers. No problem with that. When I log into the APP I seem to have a profile name of “Mel...
  • user-removed
  • Not applicable
  • 668 Views
  • 8 replies
  • 0 likes
  • Account
  • 668 Views
  • 8 replies
  • 0 likes

Superuser Contribution Odd activity on my account

USPremiumi phone 8+iOS 12.2 I started noticing a week or two ago that weird music I had never listened to had started showing up in my recently played. There were albums, artists, and songs that I had never even heard of, and it was saying I had list...

  • Newbie
  • US Premium i phone 8+ iOS 12.2   I started noticing a week or two ago that weird music I had never listened to had started showing up in my recently played. There were albums, artists, and ...
  • Guido
  • Spotify Legend
  • 722 Views
  • 2 replies
  • 0 likes
  • Account
  • 722 Views
  • 2 replies
  • 0 likes

Stolen Account

Someone has stolen my premium account. About 3 days ago i got an email. it says "we changed your email adress on your spotify account. if it wasn't you click a link bla bla bla." I clicked that link and informed Spotify that someone has changed my em...

  • Visitor
  • Someone has stolen my premium account. About 3 days ago i got an email. it says "we changed your email adress on your spotify account. if it wasn't you click a link bla bla bla." I clicked that link ...
  • EthanS1
  • Community Legend
  • 571 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 571 Views
  • 2 replies
  • 0 likes

Account suddenly replaced with my facebook

HiPlanpreviously PremiumCountryNew ZealandDeviceoneplus 3tOperating Systemandroid My Question or IssueI had a spotify account for years, which i used my normal hotmail email for, the same as my facebook account.Today I was suddenly logged out of my a...

  • Casual Listener
  • Hi Plan previously Premium Country New Zealand Device oneplus 3t Operating System android   My Question or Issue I had a spotify account for years, which i used my normal hotmail emai...
  • OneByBoo
  • Roadie
  • 531 Views
  • 3 replies
  • 0 likes
  • Account
  • 531 Views
  • 3 replies
  • 0 likes