Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2768 Views
0 replies
8 likes
Security

2768 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Tuesday
Not applicable
454909 Views
973 replies
109 likes
Account

454909 Views
973 replies
109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1201565 Views
119 replies
116 likes
Account

1201565 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
a month ago
Maria
Moderator
110025 Views
72 replies
12 likes
Account
Login
Premium

110025 Views
72 replies
12 likes

Solved!! Why won't any music play on my account?

Plan FreeCountry USADeviceComputerOperating SystemWindows 10 My Question or IssueWhy won't any music play on my account? No matter what I try to play, it won't play ANYTHING. I am using the webbrowser and do not have the app downloaded.

Abbi89
Casual Listener
Plan Free Country USA Device Computer Operating System Windows 10 My Question or Issue Why won't any music play on my account? No matter what I try to play, it won't play...
2019-05-20 4:50:45 PM
2019-05-21 10:06:19 PM
Abbi89
Casual Listener
768 Views
2 replies
1 likes
Account

768 Views
2 replies
1 likes

Solved!! Account Login with a new email

I was using a Spotify Premium account through a family share plan. The email that was associated with my account on the family premium plan was deleted and I no longer use that email. I did not have the chance to update my new email on the family pla...

alextesoriero
Casual Listener
I was using a Spotify Premium account through a family share plan. The email that was associated with my account on the family premium plan was deleted and I no longer use that email. I did not have ...
2019-05-20 8:21:45 PM
2019-05-21 6:47:08 PM
JBayudz
Composer
1473 Views
5 replies
0 likes
Account
Premium

1473 Views
5 replies
0 likes

Android Update - Logging issue - uninstall - Unsync playlist

Plan :Premium Country :France Device :LG G6 Operating SystemAndroid 8.0 My Issue : Hi Folks, It's about 1 month I've been experciencing serious problems of logging in each time I update Spotify under Android.After updating, I try to run Spotify but i...

Sly7569
Newbie
Plan : Premium Country : France Device : LG G6 Operating System Android 8.0 My Issue : Hi Folks, It's about 1 month I've be...
2019-04-17 12:26:52 PM
2019-05-21 6:30:23 PM
JBayudz
Composer
859 Views
2 replies
1 likes
Login

859 Views
2 replies
1 likes

Solved!! Cant login to old account

PlanFreeCountryMalaysiaDeviceHuawei Nova 2i My Question or Issuei've made a free account last year around june or july and i didnt really use it. Recently i tried logging in to that account again and it tells me that my email is "not associated with ...

Dande91
Newbie
Plan Free Country Malaysia Device Huawei Nova 2i My Question or Issue i've made a free account last year around june or july and i didnt really use it. Recently i tried logging in to t...
2019-05-20 4:56:55 PM
2019-05-21 5:58:03 PM
Jose_M
Spotify Star
1043 Views
1 replies
1 likes
Account
Free
Login

1043 Views
1 replies
1 likes

Solved!!Superuser Contribution My account was hacked！

Premium account Taiwanese user Device (Nokia 8.1) Operating System (Android) My Question or Issue I changed my password few weeks ago since I found that there are some strang songs(which I have naver listened yo) in my playlist. But I had no clue whe...

34i8r_e-iep7l
Casual Listener
...ome strang songs(which I have naver listened yo) in my playlist. But I had no clue whether my accont was hacked or not. Then, I just found that my account name and previous password can be found to the public...
2019-05-11 8:54:58 PM
2019-05-21 3:53:29 PM
JBayudz
Composer
4699 Views
9 replies
0 likes
Account
Premium
Security

4699 Views
9 replies
0 likes

Solved!! Data Requests

Is there a limit on how many times I can request my data via privacy settings? I want to track my listening and it appears this is the only way I can get a record of tracks listened to over a period of time. Thanks.

akalanaya
Casual Listener
Is there a limit on how many times I can request my data via privacy settings? I want to track my listening and it appears this is the only way I can get a record of tracks listened to over ...
2019-05-21 5:25:36 AM
2019-05-21 3:49:30 PM
Billy-J
Spotify Star
6663 Views
3 replies
1 likes
Account

6663 Views
3 replies
1 likes

Solved!!Superuser Contribution E-mail phishing

Plan Free Country Brazil Device Samsung Galaxy S7 Operating System Windows 7 My Question or Issue Today I got an e-mail which appeared to be true, telling me to update my password due to suspicious activity. I'll attach the e-mail and paste the link ...

soldade
Casual Listener
Plan Free Country Brazil Device Samsung Galaxy S7 Operating System Windows 7 My Question or Issue Today I got an e-mail which appeared to be true, telling me to up...
2019-05-14 2:04:24 PM
2019-05-21 3:00:01 PM
soldade
Casual Listener
22331 Views
7 replies
0 likes
Account
Security

22331 Views
7 replies
0 likes

Solved!! Facebook-linked profile showing as numbers

I have a Spotify Premium account linked to my Facebook account. When I log in on the Windows client, my profile is showing as a numbered username, rather than linking my name and profile picture from Facebook. Based on posts I've seen about other peo...

user-removed
Visitor
I have a Spotify Premium account linked to my Facebook account. When I log in on the Windows client, my profile is showing as a numbered username, rather than linking my name and profile picture from...
2019-05-20 3:44:48 AM
2019-05-21 7:00:29 AM
OneByBoo
Roadie
1028 Views
3 replies
0 likes
Account
Other
Premium

1028 Views
3 replies
0 likes

Solved!! Spotify cannot verify my mail, cannot give me new password, there is a loop here

PlanI use Family Share PlanCountryTurkeyDevicePC - LG K10Operating SystemWindows 10 & Android My Question or IssueIn time, I created my spotify account with Facebook profile. But I deleted my facebook profile yesterday. Today, I wanted to login spoti...

user-removed
Visitor
Plan I use Family Share Plan Country Turkey Device PC - LG K10 Operating System Windows 10 & Android My Question or Issue In time, I created my spotify account with Facebook prof...
2019-05-20 11:43:02 PM
2019-05-21 3:20:41 AM
JBayudz
Composer
2384 Views
5 replies
0 likes
Account
Login

2384 Views
5 replies
0 likes

Logged into my account today, all my playlists were gone and replaced by Turkish music

PlanFree/PremiumCountryCanadaDeviceComputerOperating SystemWindows 10 My Question or Issue Logged into spotify today, all my playlists were wiped. Instead I found turkish playlists filled with turklist music. I was still able to find and save two of ...

Shameless
Casual Listener
Plan Free/Premium Country Canada Device Computer Operating System Windows 10 My Question or Issue Logged into spotify today, all my playlists were wiped. Instead I found turk...
2019-05-20 5:00:08 PM
2019-05-20 6:20:37 PM
Jᴀᴄᴋ
Roadie
519 Views
1 replies
0 likes
Premium
Security

519 Views
1 replies
0 likes

Somebody hacked Spotify!!

PlanPremiumCountryPolandIm using only Android Devices and Windows.My Question or IssueFrom between march and aprill someone hacked into my account and constantly listening to Italian Rap from iPhone dewice. I know that u have problems with security, ...

SzymonKubacki
Casual Listener
Plan Premium Country Poland Im using only Android Devices and Windows. My Question or Issue From between march and aprill someone hacked into my account and constantly listening to Italian Rap ...
2019-05-20 6:48:14 AM
2019-05-20 12:18:39 PM
JBayudz
Composer
788 Views
3 replies
0 likes
Account
Premium
Security

788 Views
3 replies
0 likes

Cancel credit card to stop charging me

PlanPremiumCountryHong KongDeviceiPhone XOperating SystemiOS 12.3 My Question or IssueThis is my newly created account since my previous account was automatically logged out during IOS update and I couldn't get back my previous account (I have tried ...

user-removed
Visitor
Plan Premium Country Hong Kong Device iPhone X Operating System iOS 12.3 My Question or Issue This is my newly created account since my previous account was automatically logged out ...
2019-05-20 4:57:23 AM
2019-05-20 12:06:40 PM
JBayudz
Composer
620 Views
2 replies
0 likes
Account
Premium
Subscription

620 Views
2 replies
0 likes

Building Spotify followers/listeners & pre-release tracks

I recently uploaded analbum through Distrokid and set a pre release date in the hope of being able to submit a track for Spotify playlists but I never had the option to do that, I just recieved an email saying my album was live on Spotify, can anyone...

DJ_Alkemy
Gig Goer
I recently uploaded analbum through Distrokid and set a pre release date in the hope of being able to submit a track for Spotify playlists but I never had the option to do that, I just recieved an em...
2019-05-17 7:01:32 PM
2019-05-20 11:55:06 AM
JBayudz
Composer
1167 Views
2 replies
0 likes
Account

1167 Views
2 replies
0 likes

Superuser Contribution Legit mail from Spotify?

Hi! so I got these mails from Spotify and I wonder if they’re legit or not, cause to me they look legit in a way, but still isn’t sure,and I haven’t seen any warning on spotify’s fb about fake mails. The email was sent by *snip*

sno
Casual Listener
Hi! so I got these mails from Spotify and I wonder if they’re legit or not, cause to me they look legit in a way, but still isn’t sure,and I haven’t seen any warning on spotify’s fb about fa...
2019-05-20 8:22:21 AM
2019-05-20 10:58:30 AM
Daisy
Spotify Legend
544 Views
1 replies
0 likes
Account
Other
Security

544 Views
1 replies
0 likes

Podcast does not connect with Account

PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueI uploaded my podcast on a publisher website which automatically posts my podcasts on Spotify. The problem is: Now the podcast is not linked to my profile. Is there an...

Naracia
Newbie
Plan Free Country Germany Device Computer Operating System Windows 10 My Question or Issue I uploaded my podcast on a publisher website which automatically posts my podcasts on Spoti...
2019-05-17 8:31:04 AM
2019-05-20 7:16:32 AM
OneByBoo
Roadie
1125 Views
1 replies
0 likes
Account

1125 Views
1 replies
0 likes

I can not login to my account?

PlanPremiumCountryUnited States My Question or IssueMy spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in. It says my password is incorrect, and when I tried to change it through my email ...

mariorubino221
Regular
Plan Premium Country United States My Question or Issue My spotify account randomly logged me out on both my Iphone and laptop, and I have since been unable to log back in. It says...
2019-05-18 5:27:30 PM
2019-05-19 10:37:33 PM
Billy-J
Spotify Star
1612 Views
4 replies
1 likes
Account
Login
Premium

1612 Views
4 replies
1 likes

Solved!! Why am I ineligible for "3 months of Premium for $14.99"?

I received an email advertising this deal. Looking at the terms, it states "This Re-Engagement Offer is limited to those users who subscribed to the Premium or Unlimited service before the date shown in the offer. If you subscribed to the Premium or ...

DigDoug12
Casual Listener
I received an email advertising this deal. Looking at the terms, it states "This Re-Engagement Offer is limited to those users who subscribed to the Premium or Unlimited service before the d...
2019-05-15 11:46:42 PM
2019-05-19 7:29:08 AM
OneByBoo
Roadie
2552 Views
3 replies
1 likes
Premium

2552 Views
3 replies
1 likes

Change Display Name

PlanPremiumCountryCanadaDeviceOnePlus 3, PCOperating SystemAndroid, Windows My Question or IssueI recently purchased Spotify premium but seemed to have misspelled my real name and as a result, I have two capital letters in my last name. Is there any ...

epsilon_xd
Newbie
Plan Premium Country Canada Device OnePlus 3, PC Operating System Android, Windows My Question or Issue I recently purchased Spotify premium but seemed to have misspelled my ...
2019-05-19 3:20:16 AM
2019-05-19 4:38:23 AM
Billy-J
Spotify Star
881 Views
1 replies
0 likes
Account
Premium

881 Views
1 replies
0 likes

Solved!! Recuperación de cuenta con condiciones especiales

PlanPremiumEspaña Tengo una cuenta de spotify premium en la que tengo toda la musica, amigos,ect. La cuestión es que hace un día me puso que tenía un problema con la contraseña y no podia entrar en la cuenta.El problema reside en que no tengo acceso ...

arturosc1998
Newbie
Plan Premium España Tengo una cuenta de spotify premium en la que tengo toda la musica, amigos,ect. La cuestión es que hace un día me puso que tenía un problema con la contraseña y no podi...
2019-05-18 9:35:24 PM
2019-05-19 2:29:11 AM
KossB
Roadie
1170 Views
1 replies
0 likes
Account
Login

1170 Views
1 replies
0 likes

Solved!! Changing Username

PlanPremium (Family, I am not the bill payer)CountryIrelandDeviceiPhone 8Operating SystemiOS 12 My Question or IssueHi there, I am transgender and recently changed my name from Julian to Ronan. My Spotify account username is currently julianburke_ . ...

user-removed
Visitor
Plan Premium (Family, I am not the bill payer) Country Ireland Device iPhone 8 Operating System iOS 12 My Question or Issue Hi there, I am transgender and recently changed my...
2019-05-18 5:19:17 PM
2019-05-18 10:13:45 PM
Billy-J
Spotify Star
1426 Views
1 replies
0 likes
Account
Premium

1426 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts