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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9899 Views
  • 3 replies
  • 9 likes
  • Security
  • 9899 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493308 Views
  • 981 replies
  • 111 likes
  • Account
  • 493308 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213869 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213869 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122635 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122635 Views
  • 72 replies
  • 12 likes

Lost album's

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning my app has been updated and now dozens of my albums have disappeared. How ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since t...
  • raunchnroll
  • Casual Listener
  • 881 Views
  • 6 replies
  • 3 likes
  • Premium
  • 881 Views
  • 6 replies
  • 3 likes

Sonos - Spotify : how to have different accounts?

Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone to activate it. This has resulted in that my recen...

  • Newbie
  • Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone...
  • osornios
  • Spotify Star
  • 588 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 588 Views
  • 1 replies
  • 0 likes

Link already existing spotify artist name to q music distributor site?

Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existing artist page, would that be possible? I would lik...

  • Newbie
  • Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existi...
  • osornios
  • Spotify Star
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes

Recently Played Library No More Updated After Facebook Issue

Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my past Facebook name (Lamedesimaidenticafotografia Dell...

  • Newbie
  • Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my pa...
  • osornios
  • Spotify Star
  • 508 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 508 Views
  • 1 replies
  • 0 likes

Log In Problems

Hi y'all!So, I now set up a new account to be able to write a question which is actually regarding my other account. Unfortunately my old mail address got hacked last year so I've basically switched all my accounts to my new mail address - apparently...

  • Visitor
  • Hi y'all! So, I now set up a new account to be able to write a question which is actually regarding my other account. Unfortunately my old mail address got hacked last year so I've basically switche...
  • osornios
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 547 Views
  • 1 replies
  • 0 likes

New june update has destroyed the functionality of the app. Change it back!

Dear Spotify, Your new UI update has completely destroyed the mobile app. I don't want to have to go and follow all of the artists whose songs I have liked and saved just to get my alphabetical list back. I think an alphabetical list of artists, song...

  • Casual Listener
  • Dear Spotify,   Your new UI update has completely destroyed the mobile app. I don't want to have to go and follow all of the artists whose songs I have liked and saved just to get my alph...
  • osornios
  • Spotify Star
  • 701 Views
  • 1 replies
  • 9 likes
  • Account
  • 701 Views
  • 1 replies
  • 9 likes

Can't log in. OFFLINE?!

My spotify has logged itself out and now it keeps telling me I am offline while everything else works perfectly. Because the app thinks I'm offline it won't let me log in. I really do not understand what's wrong. My internet works, i paid the bills, ...

  • Casual Listener
  • My spotify has logged itself out and now it keeps telling me I am offline while everything else works perfectly. Because the app thinks I'm offline it won't let me log in. I really do not understand ...
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection Enceinte Bose

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)HUAWEIMy Question or IssueBonjour,Depuis la dernière mise à jour de Spotify sur mon Tél, Il m'est impossible ...

  • Visitor
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) HUAWEI My Question or Issue Bonjour...
  • user-removed
  • Not applicable
  • 597 Views
  • 2 replies
  • 0 likes
  • Premium
  • 597 Views
  • 2 replies
  • 0 likes

Problem in connecting to facebook account

When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail).After a while my username changed itself to a string of letters and numbers and now I'm unable to change it. On the support ...

  • Newbie
  • When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail). After a while my username changed itself to a string of letters and num...
  • user-removed
  • Not applicable
  • 495 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 495 Views
  • 2 replies
  • 0 likes

Solved!! Modify name of profil (name appears in the application)

PlanPremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i need to change the name who appears in Spotify because it is not a name but a Phone...

  • Visitor
  •   Plan Premium Country France   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...
  • OneByBoo
  • Roadie
  • 681 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 681 Views
  • 1 replies
  • 0 likes

Display Name

PlanPremiumCountryAustraliaDeviceAcer Predator Helios 300 / iPhone XROperating SystemWindows 10 / iOS 12 My Question or IssueI changed my display name to something really stupid a while ago, so I connected my facebook account as I just wanted it to d...

  • Newbie
  • Plan Premium Country Australia Device Acer Predator Helios 300 / iPhone XR Operating System Windows 10 / iOS 12   My Question or Issue I changed my display name to something really stu...
  • OneByBoo
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Can't add artist Bio

Hey guys! Trying to add a artist bio to my page "Parks in Paradise" but it's not allowing me to add anything. I have other artist accounts in my same account and have no issue with this but only on my artist page "Parks in Paradise". I've tried on bo...

Screen Shot 2019-07-01 at 10.13.52 AM.png
  • Music Fan
  • Hey guys!    Trying to add a artist bio to my page "Parks in Paradise" but it's not allowing me to add anything. I have other artist accounts in my same account and have no issue with thi...
  • OneByBoo
  • Roadie
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Claim an artist not loading

I am attempting to claim my proifle as an artist for my podcast, and after I select my profile it brings me to a loading page with three dots. I have attempted this process on my phone and computer to which I get the same results. I have even used di...

  • Newbie
  • I am attempting to claim my proifle as an artist for my podcast, and after I select my profile it brings me to a loading page with three dots. I have attempted this process on my phone and computer t...
  • Jemi
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Account
  • 385 Views
  • 1 replies
  • 0 likes

Offline when using cell data

PlanPremiumCountrySingapore DeviceiPhone 7Operating SystemiOS 10 My Question or IssueRecently, my Spotify was always offline when using mobile phone data. If connecting wifi, it works normally. I tried logout and login again. I also tried to uninstal...

  • Casual Listener
  • Plan Premium Country Singapore   Device iPhone 7 Operating System iOS 10   My Question or Issue Recently, my Spotify was always offline when using mobile phone data. If connectin...
  • Billy-J
  • Spotify Star
  • 601 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 601 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema nombre de usuario

PlanPremiumCountryChileEl problema es el siguiente.mi nombre de usuario sale mal escrito, (oscar, siendo que es Oscar), quisiera elevar solicitud para realizar el cambio Ademas tengo problemas para que me tome el nombre de usuario de facebook, sigue ...

  • Casual Listener
  • Plan Premium Country Chile El problema es el siguiente. mi nombre de usuario sale mal escrito, (oscar, siendo que es Oscar), quisiera elevar solicitud para realizar el cambio  Ademas t...
  • xracso
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs not showing up under artist

Plan: PremiumHong KongDevice: All devices My Question or issue: So this has been going on for a few weeks and it still hasn't been fixed. At first I thought that this was a bug which is why I never reached out, but it has gone on for several weeks no...

  • Regular
  • Plan: Premium Hong Kong Device: All devices     My Question or issue:   So this has been going on for a few weeks and it still hasn't been fixed. At first I thought th...
  • tthowellxx
  • Regular
  • 7479 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 7479 Views
  • 4 replies
  • 0 likes

No access to the connected mail account - SOS

Hey guys, I need your help. I just realized that my Spotify account is connected to a mail account I no longer have access to. I tried to connect it to my current mail account, however, I forgot my password because I usually log in using Facebook. Th...

  • Visitor
  • Hey guys,   I need your help. I just realized that my Spotify account is connected to a mail account I no longer have access to. I tried to connect it to my current mail account, however, I fo...
  • Billy-J
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Add person to family and keep playlists from her current Premium Account

PlanPremiumCountryGermanyDeviceAndroid/W7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I add a person to my family account and keep the playlists from her current Premium account?She has a regular Premium account...

  • Newbie
  • Plan Premium Country Germany Device Android/W7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I add a person to my family account and keep...
  • Billy-J
  • Spotify Star
  • 646 Views
  • 1 replies
  • 0 likes
  • Premium
  • 646 Views
  • 1 replies
  • 0 likes

No playlist in the online version

Hello, I can log in both from desktop and online but online I cant see the playlist that I created in the desktop version. I use the same log-in details and I use Windows.Looking forward to your helpThank you

  • Visitor
  • Hello, I can log in both from desktop and online but online I cant see the playlist that I created in the desktop version. I use the same log-in details and I use Windows. Looking forward to your he...
  • Billy-J
  • Spotify Star
  • 542 Views
  • 3 replies
  • 0 likes
  • Account
  • 542 Views
  • 3 replies
  • 0 likes

I’ve changed my country and my playlist gone, how can I recover it?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • Other
  • 510 Views
  • 1 replies
  • 0 likes