Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4855 Views
1 replies
9 likes
Security

4855 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
yesterday
placeboinme
Newbie
467162 Views
977 replies
111 likes
Account

467162 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206274 Views
119 replies
117 likes
Account

1206274 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
116382 Views
72 replies
12 likes
Account
Login
Premium

116382 Views
72 replies
12 likes

Toda (Remix) not available

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSong Toda (Remix) is currently unavailable but is available on other competing platforms such...

fluffsquaduno
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Song To...
2019-06-04 3:04:27 AM
2019-06-06 6:57:09 PM
osornios
Spotify Star
460 Views
1 replies
0 likes
Account
Premium
Subscription

460 Views
1 replies
0 likes

Can't log in to account

Tried to recover my old account but it said I dont have an account associated with the email I created my account??? And when im trying to create an account with that email it says it's already taken, that account is named Benn.1 if it helps, would l...

Benn11
Newbie
Tried to recover my old account but it said I dont have an account associated with the email I created my account??? And when im trying to create an account with that email it says it's already taken...
2019-06-06 2:24:30 AM
2019-06-06 5:45:59 PM
Billy-J
Spotify Star
368 Views
1 replies
0 likes
Account
Free
Login

368 Views
1 replies
0 likes

Don't know email associated with account

I was randomly logged out of my Spotify premium account and am unable to log back in, as I don't know the email address that was used to set up the account. I need help with recovery and have not gotten any answers back from my requests - username is...

user-removed
Visitor
I was randomly logged out of my Spotify premium account and am unable to log back in, as I don't know the email address that was used to set up the account. I need help with recovery and have not got...
2019-06-05 2:20:06 PM
2019-06-06 5:32:23 PM
Billy-J
Spotify Star
1469 Views
3 replies
0 likes
Account

1469 Views
3 replies
0 likes

Disable localised content // make it optional please?

I'm living in the Netherlands and all the pre-made Spotify playlists are localised with Dutch artists and bands, which I can totally relate to as I am fully Dutch myself -- but what the guys of Spotify probably didn't think of: not everybody is a fan...

dan-wet
Casual Listener
I'm living in the Netherlands and all the pre-made Spotify playlists are localised with Dutch artists and bands, which I can totally relate to as I am fully Dutch myself -- but what the guys of Spoti...
2019-06-05 11:07:53 AM
2019-06-06 4:39:02 PM
OneByBoo
Roadie
571 Views
1 replies
1 likes
Account
Other
Premium
Subscription

571 Views
1 replies
1 likes

Please help me.

Please help! I am trying to send up another account on my premium account. I have made sure I used two different devices, the second accounts live in the same house as me, I have cancelled the request and resent it, I have made your my account has be...

Brittylynch
Newbie
Please help! I am trying to send up another account on my premium account. I have made sure I used two different devices, the second accounts live in the same house as me, I have cancelled the reques...
2019-06-05 2:53:53 PM
2019-06-06 4:36:02 PM
OneByBoo
Roadie
251 Views
1 replies
0 likes
Account
Login
Premium

251 Views
1 replies
0 likes

Remove recommendations from Home

Plan: PremiumCountry: USA DeviceAll devices account uses (iphone xs, macbook air 2017, macbook air 2019) Operating Systemios My Question or IssueIs there a way to remove recommendations from my home screen? It's June, and I'm still getting persistent...

swimminsun
Newbie
Plan: Premium Country: USA Device All devices account uses (iphone xs, macbook air 2017, macbook air 2019) Operating System ios My Question or Iss...
2019-06-05 10:17:58 PM
2019-06-06 4:31:05 PM
OneByBoo
Roadie
1366 Views
1 replies
4 likes
Account
Other
Premium
Subscription

1366 Views
1 replies
4 likes

Deleted my Facebook and now can’t recover account on new phone

make this short and sweet, i used to login via Facebook. I have since long deleted my Facebook and got a new phone. Now I can’t login to my old Spotify account because I no longer have Facebook credentials. I’ve been charged two months now, maybe thr...

Jeffthenry
Newbie
make this short and sweet, i used to login via Facebook. I have since long deleted my Facebook and got a new phone. Now I can’t login to my old Spotify account because I no longer have Faceb...
2019-06-05 7:20:54 PM
2019-06-06 4:28:08 PM
OneByBoo
Roadie
351 Views
1 replies
0 likes
Account
Login
Other
Premium
Security

351 Views
1 replies
0 likes

Playlists

I got an email to change my username to the Spotify's new, user name. I can log in, but I'm missing my usual playlists. When I check the recovery option of deleted playlists, it does not help because I didn't delete my regular accounts playlists that...

user-removed
Visitor
I got an email to change my username to the Spotify's new, user name. I can log in, but I'm missing my usual playlists. When I check the recovery option of deleted playlists, it does not help because...
2019-06-06 3:07:31 AM
2019-06-06 4:21:37 PM
OneByBoo
Roadie
7135 Views
2 replies
0 likes
Account

7135 Views
2 replies
0 likes

Solved!! Can't claim my Spotify artist account.

DeviceLG G5 & Pc browserOperating SystemAndroid & Windows 10 My Question or IssueWhen I fill in by: "Which artists do you want axxes to?"my artist name, they site can't find my name.Then I click on "Can't find the artist?" Once I click there somethin...

Dripnose
Newbie
Device LG G5 & Pc browser Operating System Android & Windows 10 My Question or Issue When I fill in by: "Which artists do you want axxes to?" my artist name, they site can't fin...
2019-06-06 2:19:18 AM
2019-06-06 4:18:14 PM
OneByBoo
Roadie
2333 Views
1 replies
0 likes
Account

2333 Views
1 replies
0 likes

Unknown devices logging on to my account

PlanPremiumCountryMalaysiaDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueRecently, there's an unknown log-in ..First was from webplayer and it's not from my laptop . it was from a foreign country I assume as it was playing some fore...

Yasmine_CY
Casual Listener
Plan Premium Country Malaysia Device Huawei P20 Operating System Android Oreo My Question or Issue Recently, there's an unknown log-in ..First was from webplayer and it's not from my...
2019-06-06 9:08:53 AM
2019-06-06 4:15:57 PM
OneByBoo
Roadie
325 Views
1 replies
0 likes
Account
Login

325 Views
1 replies
0 likes

Not subscribe to premium but charged monthly

PlanFreeCountryPhilippines Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to stop a monthly charged on my credit card when I was not already subscribed to spoti...

Jennyq1990
Newbie
Plan Free Country Philippines Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ho...
2019-06-06 12:51:25 PM
2019-06-06 4:09:05 PM
OneByBoo
Roadie
400 Views
1 replies
0 likes
Account
Subscription

400 Views
1 replies
0 likes

Superuser Contribution Perfil vinculado ao Facebook

Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece a minha foto como normalmente aparecia, e em relaç...

Ericlesxx
Newbie
Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece...
2019-06-04 4:23:51 AM
2019-06-06 3:46:17 PM
Katerina
Spotify Legend
347 Views
1 replies
0 likes
Account
Login
Other
Premium
Subscription

347 Views
1 replies
0 likes

Superuser Contribution I dont receive any email from Spotify on my email (and I cant enter to my spotify account)

PlanPremiumCountryArgentinaDeviceMoto g 5Operating SystemAndroidMy Question or IssueI dont know why today my account logged out itself, and I couldn't enter with my password. So, I tried to reset my password but I never received the Email. When I get...

nazalt
Casual Listener
Plan Premium Country Argentina Device Moto g 5 Operating System Android My Question or Issue I dont know why today my account logged out itself, and I couldn't enter with my password. So, I ...
2019-06-04 11:44:51 AM
2019-06-06 3:38:40 PM
Katerina
Spotify Legend
5726 Views
10 replies
0 likes
Account
Login
Other
Premium

5726 Views
10 replies
0 likes

Superuser Contribution Can’t log in to old account

PlanPremiumCountryAustralia Device(iPhone 8 plus)Operating SystemWindows 10 My Question or IssueMy old account with all my playlists and is hooked up to my bank account won’t let me log in. It says the password or Username is inncorrect however they ...

user-removed
Visitor
Plan Premium Country Australia Device (iPhone 8 plus) Operating System Windows 10 My Question or Issue My old account with all my playlists and is hooked up to my bank account ...
2019-06-05 9:42:54 AM
2019-06-06 3:22:23 PM
Katerina
Spotify Legend
720 Views
2 replies
0 likes
Account
Login
Other
Premium

720 Views
2 replies
0 likes

Superuser Contribution Don´t remember E-Mail Adress

PlanPremiumCountryGermanyDevice Operating System My Question or IssueI have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I have no idea how I can find it out. Maybe someone can help me

colormagic
Casual Listener
Plan Premium Country Germany Device Operating System My Question or Issue I have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I hav...
2019-05-15 5:55:35 PM
2019-06-06 2:56:33 PM
Peter
Spotify Legend
1145 Views
5 replies
0 likes
Account
Login
Other

1145 Views
5 replies
0 likes

Solved!!Superuser Contribution Spotify keep switching to web player

Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. PlanPremiumCountryLebanon Device(iPhone X)Operating System(iOS 12.3.1.) My Question or Issue

Titanmony
Casual Listener
Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. Plan Premium Country Lebanon Device (iPhone X) Operating System (...
2019-05-31 12:52:36 PM
2019-06-06 2:53:12 PM
Peter
Spotify Legend
5309 Views
4 replies
0 likes
Account
Premium

5309 Views
4 replies
0 likes

Solved!!Superuser Contribution How to change my country if I'm in a different one

PlanPremium (family)CountryIndonesiaDeviceSamsung Galaxy S7, Windows LaptopOperating SystemAndroid Oreo 8.0, Windows 10 My QuestionI'm currently living in Indonesia but I want to change my current location to somewhere else, like the US. Is that poss...

Buji
Casual Listener
Plan Premium (family) Country Indonesia Device Samsung Galaxy S7, Windows Laptop Operating System Android Oreo 8.0, Windows 10 My Question I'm currently living in Indonesia but I wan...
2019-05-28 8:28:45 AM
2019-06-06 1:59:28 PM
Peter
Spotify Legend
617 Views
1 replies
0 likes
Account
Premium

617 Views
1 replies
0 likes

Solved!!Superuser Contribution Suspicious activity and family members

More a suggestion than an issue, perhaps an Idea if I could post there. BackgroundI received the "To protect your Spotify account, we've reset your password due to detected suspicious activity" email, and duly set a new password. I am impressed and g...

Hobson99
Regular
More a suggestion than an issue, perhaps an Idea if I could post there. Background I received the "To protect your Spotify account, we've reset your password due to detected suspicious acti...
2019-05-24 12:23:16 PM
2019-06-06 1:42:58 PM
Hobson99
Regular
5072 Views
8 replies
0 likes
Account
Security
Subscription

5072 Views
8 replies
0 likes

Solved!! Suspicious acitivy email

PlanFree/Country canada I just got an email stating Hi To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in. Just click the big green button. Email was from n...

Jay21317
Casual Listener
Plan Free/ Country canada I just got an email stating Hi To protect your Spotify account, we've reset your password due to detected suspicious activity. You n...
2019-06-06 10:53:05 AM
2019-06-06 11:03:16 AM
Jay21317
Casual Listener
3352 Views
2 replies
0 likes
Account
Security

3352 Views
2 replies
0 likes

Solved!!Superuser Contribution Is it possible to recover music from an account I completely lost?

I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've finished school and was wondering if I can recover m...

AgustinV
Newbie
I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've f...
2019-05-27 11:07:44 PM
2019-06-06 10:30:22 AM
Peter
Spotify Legend
815 Views
2 replies
0 likes
Account
Other

815 Views
2 replies
0 likes

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