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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Oreogunb
  • Visitor
  • 160559 Views
  • 177 replies
  • 13 likes
  • Account
    Free
  • 160559 Views
  • 177 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Vasil
  • Moderator
  • 10823 Views
  • 5 replies
  • 11 likes
  • Security
  • 10823 Views
  • 5 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 510354 Views
  • 985 replies
  • 112 likes
  • Account
  • 510354 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125019 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125019 Views
  • 74 replies
  • 12 likes

Delete an Account I no longer have access to.

I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ThanksAbbey

  • Casual Listener
  • I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ...
  • Billy-J
  • Spotify Star
  • 708 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 708 Views
  • 1 replies
  • 0 likes

Solved!! Playlists are missing

PlanPremiumCountrySwedenDevicePC, iPhone 7 Operating SystemWindows 10 My Question or IssueWhen I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in ...

  • Casual Listener
  • Plan Premium Country Sweden Device PC, iPhone 7  Operating System Windows 10   My Question or Issue When I opened Spotify today on my computer I saw that most of my playlists were...
  • ListenToGlobal
  • Composer
  • 1106 Views
  • 2 replies
  • 0 likes
  • Account
  • 1106 Views
  • 2 replies
  • 0 likes

Superuser Contribution lost access to my account

i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?

  • Visitor
  • i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?
  • Peter
  • Spotify Legend
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alter Account Made with Facebook

I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't chenage my email nor any other information. Is there a...

  • Visitor
  • I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't che...
  • Peter
  • Spotify Legend
  • 839 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 839 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] Bring Back Editing Playlists

Sorry if I’m not posting this in the right place, I’m new to this. Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or iPad but haven’t checked if I can still do it on desktop, s...

  • Casual Listener
  • Sorry if I’m not posting this in the right place, I’m new to this.   Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or...
  • Katerina
  • Spotify Legend
  • 757 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Playlists
  • 757 Views
  • 1 replies
  • 1 likes

Solved!! Nike Run Club cannot connect to Spotify premium

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12.1.4 cannot connect to Spotify premium from Nike Running app 5.21.2 when connecting all I get is it sitting there spinning.

  • Regular
  • Plan Premium Country  Canada Device iPhone 7 Operating System iOS 12.1.4   cannot connect to Spotify premium from Nike Running app 5.21.2   when connecting all I get is it s...
  • Ljw603
  • Casual Listener
  • 29398 Views
  • 14 replies
  • 3 likes
  • Other
  • 29398 Views
  • 14 replies
  • 3 likes

Looking for a spotify-account, which played specific songs to a specific time. It's about love

Hello guys,the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play via spotify, they sayed yes.Now i met one of these wom...

  • Visitor
  • Hello guys, the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play v...
  • Luan
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
  • 650 Views
  • 1 replies
  • 0 likes

Find my email address

I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please advice where can get the support for this.

  • Visitor
  • I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please adv...
  • Billy-J
  • Spotify Star
  • 1232 Views
  • 7 replies
  • 0 likes
  • Account
  • 1232 Views
  • 7 replies
  • 0 likes

Password

Hi everyoneI need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer.As i can not access my account I can not do anything. thank you, hope there is a...

  • Newbie
  • Hi everyone I need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer. As i can not access my ac...
  • Billy-J
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • Login
  • 434 Views
  • 1 replies
  • 0 likes

LOST MY LIBRARY after re-downloading the app because downloaded songs weren't playing offline

spotify premium, USAiphone 8, iOS 12.3.1 I have songs and albums that have been downloaded on my iphone 6 for ages that always worked when I put my phone on airplane mode or turned my spotify to offline mode. But now after the 2019 update only about ...

  • Casual Listener
  • spotify premium, USA iphone 8, iOS 12.3.1   I have songs and albums that have been downloaded on my iphone 6 for ages that always worked  when I put my phone on airplane mode or tur...
  • maxkmoseley
  • Casual Listener
  • 784 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 784 Views
  • 1 replies
  • 0 likes

Forgot everything

PlanPremiumCountryThe Netherlands My Question or IssueI have a free account that is linked to my email and facebook. However, I also have a premium account but I forgot my password and to which email it is linked. I only use 1 email and I only receiv...

  • Visitor
  • Plan Premium Country The Netherlands     My Question or Issue I have  a free account that is linked to my email and facebook. However, I also have a premium account but I forgot...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 506 Views
  • 1 replies
  • 0 likes

Cant log in after password reset

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS 10 My Question or IssueI received an email this morning that I need to reset my password and I was signed out of my account. I reset my password, but I still can’t sign into my account. I ent...

  • Visitor
  • Plan Premium Country Canada Device iPhone 6s Operating System IOS 10   My Question or Issue I received an email this morning that I need to reset my password and I was signed out of my...
  • Billy-J
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Login
  • 370 Views
  • 1 replies
  • 0 likes

Can't connect to the account (Android)

Hi,I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out. The problem is, I would like to cancel my subscript...

  • Casual Listener
  • Hi, I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out...
  • Jose_M
  • Spotify Star
  • 377 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 377 Views
  • 1 replies
  • 1 likes

Will Deactivating Facebook Delete Spotify?

PlanPremium (Student)CountryUSADeviceMacbook Pro 2013Operating SystemMac Mojave My Question or IssueLong ago I created my Spotify account via Facebook because that used to be the only way you could access Spotfiy. Now, if I were to delete my Facebook...

  • Visitor
  • Plan Premium (Student) Country USA Device Macbook Pro 2013 Operating System Mac Mojave   My Question or Issue Long ago I created my Spotify account via Facebook because that used to be...
  • Billy-J
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 355 Views
  • 1 replies
  • 0 likes

Spotify stopped sending me emails about new releases from artists I follow

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Roadie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 891 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 891 Views
  • 2 replies
  • 0 likes

**bleep** por boleto

Efetuei **bleep** por boleto bancario dia 10/02 e ate agora nao foi liberado a assinatura Premium, apenas veio no meu email uma msg informando que o boleto ainda estava pendente, porem o **bleep** ja foi debitado da minha conta bancaria. Aguardo prov...

  • Newbie
  • Efetuei **bleep** por boleto bancario dia 10/02 e ate agora nao foi liberado a assinatura Premium, apenas veio no meu email uma msg informando que o boleto ainda estava pendente, porem o **bleep** ja...
  • Bittencourt
  • Spotify Star
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution How/Can I Verify my Personal or Music Label User Account

PlanPremium CountryUnited Kingdom DevicePC & Mac Book AIR & iPhone 7s Operating SystemIOS 12+, Windows My Question or IssueIs there away to Verify my Personal/Label User Account, I'm an Artist and My Artist Profile is Verifed but Is There away to Ver...

  • Regular
  • Plan Premium   Country United Kingdom    Device PC & Mac Book AIR & iPhone 7s   Operating System IOS 12+, Windows    My Question or Issue Is there a...
  • Shake-a-Hoof
  • Roadie
  • 573 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 573 Views
  • 1 replies
  • 0 likes

Linked playlist not updating since weeks (May 20th?)

PlanPremiumCountryEverywhere Device(All devices)Operating System(Android Pie, Windows 10) My Question or IssueI have a linked playlist from hype.m (hype machine). New favorites are usually added automatically to one of my playlists but it hasn't been...

  • Casual Listener
  • Plan Premium Country Everywhere   Device (All devices) Operating System (Android Pie, Windows 10)   My Question or Issue I have a linked playlist from hype.m (hype machine). New ...
  • leekslk
  • Casual Listener
  • 635 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 635 Views
  • 3 replies
  • 0 likes

Land ändern Premium

PlanPremiumCountryATMy Question or IssueIch wohne in Österreich, habe aber in den letzten Monaten eine deutsche Kreditkarte für die Zahlung verwendet. Nun möchte ich es wieder auf meine österreichische Kreditkarte ändern, was auch funktioniert, aber ...

  • Casual Listener
  • Plan Premium Country AT My Question or Issue Ich wohne in Österreich, habe aber in den letzten Monaten eine deutsche Kreditkarte für die Zahlung verwendet. Nun möchte ich es wieder auf meine öst...
  • zaphod_beeble
  • Casual Listener
  • 14732 Views
  • 7 replies
  • 1 likes
  • Account
    Other
    Premium
  • 14732 Views
  • 7 replies
  • 1 likes

Gutschein wurde nicht zugeschickt

Hallo zusammen, ich habe fuer meine Freundin ein Spotify Gutschein gekauft.Kauf wurde mit der Belegnr. registriert und mein Konto belastet (Kreditkarte). Leider hat meine wurde noch kein Code zugeschickt. (Ich habe keine Bestaetigung per Email bekom...

  • Newbie
  • Hallo zusammen,   ich habe fuer meine Freundin ein Spotify Gutschein gekauft. Kauf wurde mit der Belegnr. <snip removed order id> registriert und mein Konto belastet (Kreditkarte). Le...
  • songassistant
  • Composer
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes