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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Music Fan
  • 236445 Views
  • 739 replies
  • 74 likes
  • Account
  • 236445 Views
  • 739 replies
  • 74 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120898 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120898 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66318 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66318 Views
  • 61 replies
  • 8 likes

Profile picture not updating

My profile picture is linked to my Facebook. It updates everywhere except on all of the players. So web player and on my phone's app it is not updating. How do I fix this?

  • Newbie
  • My profile picture is linked to my Facebook. It updates everywhere except on all of the players. So web player and on my phone's app it is not updating. How do I fix this?
  • davidcola
  • Gig Goer
  • 4071 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4071 Views
  • 1 replies
  • 0 likes

Shows facebook activity even though I removed facebook.

Hi, spotify shows me friends activity even though I removed spotify from my facebook account. How is this possible?How do I make it stop, that I dont show my activitiy to my friends and that they do not see my activity anymore? Thank you!

  • Casual Listener
  • Hi,  spotify shows me friends activity even though I removed spotify from my facebook account.  How is this possible? How do I make it stop, that I dont show my activitiy to my...
  • Bittencourt
  • Spotify Star
  • 1204 Views
  • 3 replies
  • 0 likes
  • Account
  • 1204 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help me a solution :D

Hello,I get a lot of **bleep** emails.I'm really disagreeable.How can I prevent this?Please give me a solution Thanks!Quda

  • Newbie
  • Hello, I get a lot of **bleep** emails. I'm really disagreeable. How can I prevent this? Please give me a solution 🙂 Thanks! Quda      
  • Katerina
  • Spotify Legend
  • 660 Views
  • 1 replies
  • 0 likes
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Account] Change Spotify Username or photo

Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once in I see that i should have belonged to someone els...

  • Casual Listener
  • Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once ...
  • Guido
  • Spotify Legend
  • 861 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 861 Views
  • 3 replies
  • 0 likes

Solved!! 5-6 ads in a row issue.

PlanFreeCountry U.S.A.DeviceiPhone 6Operating SystemiOS 11 My Question or Issue When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sur...

  • Gig Goer
  • Plan Free Country  U.S.A. Device iPhone 6 Operating System iOS 11   My Question or Issue  When using the Spotify iOS App, sometimes I will try to listen to a song and get bom...
  • Billy-J
  • Spotify Star
  • 5657 Views
  • 1 replies
  • 0 likes
  • Free
  • 5657 Views
  • 1 replies
  • 0 likes

Superuser Contribution sign out everywhere not working

PremiumCountry CanadaDeviceGoogle PixelOperating SystemAndroid My Question or Issue The 'sign out everywhere' button isn't working, I just get an error message (I'm trying on PC). My account is being accessed by an unrecognized device, I need to sign...

  • Casual Listener
  •   Premium Country  Canada Device Google Pixel Operating System Android   My Question or Issue  The 'sign out everywhere' button isn't working, I just get an error messag...
  • Guido
  • Spotify Legend
  • 4848 Views
  • 6 replies
  • 2 likes
  • Account
    Security
  • 4848 Views
  • 6 replies
  • 2 likes

Superuser Contribution Problem with Facebook Connect

PlanPremiumCountry SpainDeviceComputerOperating SystemWindows 10 My Question or Issue I can't connect Facebook with Spotify, the button inside of configuration, doesn't work, I tried everything, but I do not know what's wrong with this.Thanks for you...

  • Casual Listener
  • Plan Premium Country  Spain Device Computer Operating System Windows 10   My Question or Issue  I can't connect Facebook with Spotify, the button inside of configuration, doe...
  • Guido
  • Spotify Legend
  • 788 Views
  • 3 replies
  • 0 likes
  • Account
  • 788 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have really bad quality even though I have premium and use max quality.

Spoiler (Highlight to read) The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p/1545312/page/2 an admin could solve...

  • Casual Listener
  •   The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p...
  • Guido
  • Spotify Legend
  • 730 Views
  • 3 replies
  • 0 likes
  • Account
  • 730 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged Twice!

I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.

  • Casual Listener
  • I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.  
  • Guido
  • Spotify Legend
  • 1112 Views
  • 5 replies
  • 1 likes
  • Account
  • 1112 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Strange Chrome Web Player changing my current song

PlanPremiumCountryPoland DeviceXiaomi Redmi 5 Plus, Lenovo and ThinkPad LaptopsOperating SystemAndroid and Windows 10 My Question or IssueMy Question or IssueYesterday and today I've noticed that beside my laptop and phone devices connected to Spotif...

  • Casual Listener
  • Plan Premium Country Poland  Device Xiaomi Redmi 5 Plus, Lenovo and ThinkPad Laptops Operating System Android and Windows 10   My Question or Issue My Question or Issue Yesterd...
  • Guido
  • Spotify Legend
  • 16139 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Security
  • 16139 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify in South Korea. Error: 17

PlanFreeCountry South KoreaDevice(Samsung Galaxy 9, Macbook Air late 2018)Operating System(iOS 10, ) My Question or IssueHello I am from SPain but studying abroad for 4 months in South Korea but when I tried to use my Spotify Account the following me...

  • Newbie
  •   Plan Free Country  South Korea Device (Samsung Galaxy 9, Macbook Air late 2018) Operating System (iOS 10, )   My Question or Issue Hello I am from SPain but studying ...
  • Guido
  • Spotify Legend
  • 886 Views
  • 3 replies
  • 0 likes
  • Account
  • 886 Views
  • 3 replies
  • 0 likes

Coupon of 30 € (= US$35) does not work

PlanFree (but want upgrade with my coupon)Country GermanyDeviceAll (Computer, iPhone)Operating System(Win 7, iOS 12) My Question or Issue I purchased a 30€ Spotify debit/coupon/fund card (these cards that need to get scratched to see the code) in a r...

  • Newbie
  • Plan Free (but want upgrade with my coupon) Country  Germany Device All (Computer, iPhone) Operating System (Win 7, iOS 12)   My Question or Issue   I purchased a 30€ Spotif...
  • Maxim
  • Spotify Star
  • 611 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't search my Spotify account

Hi there,I have set up a Spotify account, so that playlists can be pulled through to a website. This is all working okay, however I can't find the account when searching for it through Spotify. I've tried searching the public name, as well as the use...

  • Casual Listener
  • Hi there, I have set up a Spotify account, so that playlists can be pulled through to a website. This is all working okay, however I can't find the account when searching for it through Spotify....
  • Guido
  • Spotify Legend
  • 521 Views
  • 3 replies
  • 1 likes
  • Account
  • 521 Views
  • 3 replies
  • 1 likes

Superuser Contribution Disconnecting from facebook

Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account. As a premium subscriber on a family plan I would have to:a) Cancel my subscriptionb) Delete my...

  • Casual Listener
  •   Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account.   As a premium subscriber on...
  • Guido
  • Spotify Legend
  • 690 Views
  • 3 replies
  • 0 likes
  • Account
  • 690 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing email and password

PlanPremiumCountry NorwayDevice(Lenovo laptop)Operating System(Windows 10,etc.) My Question or Issue So I recently shut down my newest spotify account which used my current email. The spotify account that I use on a daily basis is connected to an ema...

  • Casual Listener
  • Plan Premium Country  Norway Device (Lenovo laptop) Operating System (Windows 10,etc.)   My Question or Issue  So I recently shut down my newest spotify account which used my...
  • Guido
  • Spotify Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook profile picture and name does not show after connecting to Facebook?

PlanFree/PremiumCountry DeviceDesktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I made a normal Spotify account some time ago and I finally decided to connect to Facebook but my new profile pic and name won't show up...

  • Regular
  • Plan Free/Premium Country   Device Desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I made a normal Spotify account some time ago...
  • Guido
  • Spotify Legend
  • 7217 Views
  • 9 replies
  • 0 likes
  • Account
  • 7217 Views
  • 9 replies
  • 0 likes

Superuser Contribution Unable to enable "Show my current Top Artists" & problem with privacy of playlists

PlanPremiumDeviceiPhone 4S, Samsung Galaxy, Macbook ProOperating SystemiOS 9, Android, Windows 10, MacOS My Question or Issue1. Unable to enable (Settings>Social>) "Show my current Top Artists"automatically turns off after restart"Publish my activity...

  • Visitor
  • Plan Premium Device iPhone 4S, Samsung Galaxy, Macbook Pro Operating System iOS 9, Android,  Windows 10, MacOS   My Question or Issue 1. Unable to enable (Settings>Social&g...
  • Guido
  • Spotify Legend
  • 1152 Views
  • 3 replies
  • 1 likes
  • Account
  • 1152 Views
  • 3 replies
  • 1 likes

Superuser Contribution Deleted Account Still Exist

Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to see my deleted profile in spotify. Can you help me ?...

  • Casual Listener
  • Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to s...
  • Guido
  • Spotify Legend
  • 3916 Views
  • 2 replies
  • 1 likes
  • Account
  • 3916 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unknown devices connected to account -- Unable to remove

I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 let alone 3 of them. There is only one device that s...

  • Casual Listener
  • I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 l...
  • Guido
  • Spotify Legend
  • 2980 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 2980 Views
  • 3 replies
  • 1 likes

Can't log in

Plan PremiumCountryusaDeviceSamsung S8My Question or IssueI can not log in to my account. I signed up using my Facebook information. I pay for the student premium account. I deleted my Facebook account so I do not really know why I couldn't go in and...

  • Newbie
  • Plan  Premium Country usa Device Samsung S8 My Question or Issue I can not log in to my account. I signed up using my Facebook information. I pay for the student premium account. I delete...
  • Billy-J
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes