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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89190 Views

9 replies

2 likes

Account
Login
  • 89190 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760230 Views

18 replies

29 likes

  • 760230 Views
  • 18 replies
  • 29 likes

Sign up again with an email address that was used before

Sooo guys, I've been wondering if it's possible to delete my spotify account and then just sign up again with the same e-mail address from before. The background is:I wanted to change my username, but spotify doesn't allow, especially since I registe...

Visitor

Sooo guys, I've been wondering if it's possible to delete my spotify account and then just sign up again with the same e-mail address from before.   The background is: I wanted to change...

OneByBoo

Roadie

625 Views

1 replies

0 likes

Account
  • 625 Views
  • 1 replies
  • 0 likes

The username or email you provided is not associated with an active Spotify account.

Hey, so I know this isn't the first time this question has been asked but I haven't been able to log into my main account [free service]. I know the account is still up because of the public playlists, just wondering why it would say that. I've liter...

Visitor

Hey,   so I know this isn't the first time this question has been asked but I haven't been able to log into my main account [free service]. I know the account is still up because of the public...

OneByBoo

Roadie

794 Views

1 replies

1 likes

Account
  • 794 Views
  • 1 replies
  • 1 likes

Account Data breach

Just to make everyone aware there has been (another) very large data dump of Spotify premium accounts and passwords in plaintext. I had unauthorised access to my PayPal, insta and eBay accounts today. After googling my email address and password I fo...

Casual Listener

Just to make everyone aware there has been (another) very large data dump of Spotify premium accounts and passwords in plaintext.   I had unauthorised access to my PayPal, insta and eBay accou...

Jᴀᴄᴋ

Roadie

919 Views

1 replies

0 likes

Account
Premium
Security
  • 919 Views
  • 1 replies
  • 0 likes

Account hacked? - unfamiliar music in "recent played"

I just opened the spotify app on my phone and it showed me that someone was playing music over the firefox web app, I changed the device to my phone and I never heard the song that was playing. another device i could choose was an amazon fire tv stic...

Newbie

I just opened the spotify app on my phone and it showed me that someone was playing music over the firefox web app, I changed the device to my phone and I never heard the song that was playing. anoth...

Billy-J

Spotify Star

563 Views

1 replies

0 likes

Account
  • 563 Views
  • 1 replies
  • 0 likes

I have a new account now, I want to connect it with facebook but need to know will it remove my play

I want to connect with facebook to my new account, will it remove my playlists from old account? I have just made a new account, I have quite a few playlists on my old account that I want to just move to my new account or copy whatever is possible. I...

Newbie

I want to connect with facebook to my new account, will it remove my playlists from old account?   I have just made a new account, I have quite a few playlists on my old account that I want to...

Jᴀᴄᴋ

Roadie

574 Views

1 replies

0 likes

Account
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error Connecting Facebook Account to Spotify Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I successfully connect my Facebook account to my Spotify account? I have two free Spot...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...

Peter

Spotify Legend

1003 Views

3 replies

0 likes

Account
Free
Other
  • 1003 Views
  • 3 replies
  • 0 likes

Disabled Facebook and lost username

PlanPremium Operating SystemWindows 10 My Question or IssueI disabled Facebook for a while, so Spotify thought I "deleted" it and randomized my username. I logged back into Facebook but my Facebook account isn't linked anymore, I tried going to setti...

Newbie

Plan Premium   Operating System Windows 10   My Question or Issue I disabled Facebook for a while, so Spotify thought I "deleted" it and randomized my username. I logged back into Fa...

A_Musicophile

Community Legend

673 Views

1 replies

0 likes

Account
Login
  • 673 Views
  • 1 replies
  • 0 likes

email is already in use before i sign up

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountrycanadaDevicelaptopOperating Systemwindows 10 My Question or Issuei tried to start an accout for my daughter. ...

Casual Listener

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country canada Device laptop Operating System wi...

jackytar

Casual Listener

777 Views

2 replies

0 likes

Account
Login
  • 777 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My account name changed to a Long Number

. Plan Premium Country Germany Device (iPhone 7 Plus Operating System (iOS 12.2 My Question or Issue My account name is disappeared and only a long number is showed. My profile picture is gone as well and nobody can find my name anymore as so my play...

Casual Listener

. Plan Premium Country Germany   Device (iPhone 7 Plus  Operating System (iOS 12.2   My Question or Issue My account name is disappeared and only a long number ...

Katerina

Spotify Legend

1168 Views

4 replies

0 likes

Account
Login
Premium
Subscription
  • 1168 Views
  • 4 replies
  • 0 likes

Solved!! I'm student but still paying €10.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Luan

Spotify Star

654 Views

3 replies

0 likes

Account
  • 654 Views
  • 3 replies
  • 0 likes

Solved!! Can’t reset password, email address no longer in use

I logged out to set my mom up with her own account. After trying to sign back in I was rejected because of a wrong password. The email associated with my account is an old school email that’s no longer in use so I can’t do anything. What should I do?

Newbie

I logged out to set my mom up with her own account. After trying to sign back in I was rejected because of a wrong password. The email associated with my account is an old school email that’s no long...

Luan

Spotify Star

981 Views

1 replies

0 likes

Account
  • 981 Views
  • 1 replies
  • 0 likes

Solved!! Impossible to log into my original account

My Question or Issue (sorry, it's quite lengthy... )Hello,I created a spotify account about 6 months ago to try out creating playlists I could play at my bar. Got into it for a day and forgot about it as I had a lot of other work to do. With a bit mo...

Visitor

My Question or Issue (sorry, it's quite lengthy... 🙂 ) Hello, I created a spotify account about 6 months ago to try out creating playlists I could play at my bar. Got into it for a day and forgot ...

Luan

Spotify Star

2342 Views

3 replies

0 likes

Account
Login
  • 2342 Views
  • 3 replies
  • 0 likes

Solved!! Lost access to my Premium account...help!

I've had Spotify for a long time, signed up by email address. I bought Premium about 1 yr ago.Recently I noticed someone had taken over my account because there was often music in other languages playing mysteriously on my account an being added to p...

Visitor

I've had Spotify for a long time, signed up by email address. I bought Premium about 1 yr ago. Recently I noticed someone had taken over my account because there was often music in other languages p...

Luan

Spotify Star

997 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 997 Views
  • 1 replies
  • 0 likes

Solved!! Username became strings of numbers!

My account is linked to my FB account (supposedly), but my username is now a string of numbers, and I can't "Connect to FB" to find my friends to follow. My friends can't find me too. Please help, thanks!

Newbie

My account is linked to my FB account (supposedly), but my username is now a string of numbers, and I can't "Connect to FB" to find my friends to follow. My friends can't find me too. Please help, th...

Luan

Spotify Star

744 Views

1 replies

0 likes

Account
  • 744 Views
  • 1 replies
  • 0 likes

Solved!! Username not linked to an email address

I have an account with an email address, it is a free account. I set my daughter up with an account, but it doesn't appear to be linked to an email address. I pay the £9.99 a month via paypal, so I know she has an account. The username is around 24 l...

Casual Listener

I have an account with an email address, it is a free account.   I set my daughter up with an account, but it doesn't appear to be linked to an email address. I pay the £9.99 a month via paypa...

Luan

Spotify Star

1645 Views

3 replies

0 likes

Account
  • 1645 Views
  • 3 replies
  • 0 likes

My podcast is not being uploaded to Spotify no longer....

I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify. Nothing has changed on Podbean to signify a change on Spotify. On P...

Casual Listener

I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify.  Nothing...

DJ-MastaJ

Composer

8202 Views

5 replies

1 likes

Free
  • 8202 Views
  • 5 replies
  • 1 likes

Solved!! Membership

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student email has been closed so I don't have access to it to get my reset password. I can...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My stud...

Jᴀᴄᴋ

Roadie

623 Views

1 replies

0 likes

Account
  • 623 Views
  • 1 replies
  • 0 likes

Google Home Promo: is it real?

Plan PremiumCountry CanadaDevice MacOperating System MojaveMy Question or Issue Long time premium member just wondering why the Google Home Promo link won't work...thanks in advance for any tips! Tried pulling it up on safari, chrome and my iPhone bu...

Newbie

Plan Premium Country Canada Device Mac Operating System Mojave My Question or Issue Long time premium member just wondering why the Google Home Promo link won't work...th...

Billy-J

Spotify Star

463 Views

1 replies

0 likes

Premium
  • 463 Views
  • 1 replies
  • 0 likes

Playlist disappeared and new songs appeared as last played

PlanPremiumCountryUkDeviceipone x My Question or IssueMy playlist has completely been deleted and it show a different playlist and also shows recently played songs which are not mine. Can this be looked into and fixed?

Newbie

  Plan Premium Country Uk Device ipone x   My Question or Issue My playlist has completely been deleted and it show a different playlist and also shows recently played songs which ...

A_Musicophile

Community Legend

684 Views

3 replies

0 likes

Account
Premium
Security
  • 684 Views
  • 3 replies
  • 0 likes

Change email

PlanFreeCountryCanada My Question or IssueI need to change my email address, but it says the email addres I'm trying to change it to is taken. So I tried to reset my password with the email address that the page says is already taken, and it says, "T...

Casual Listener

Plan Free Country Canada   My Question or Issue I need to change my email address, but it says the email addres I'm trying to change it to is taken. So I tried to reset my password with th...

Billy-J

Spotify Star

725 Views

1 replies

0 likes

Account
  • 725 Views
  • 1 replies
  • 0 likes