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SPOTIFY HELP ME

SPOTIFY HELP ME

Avatar of dylantaylor
Casual Listener
2015-01-14 04:10 AM

I got spotify premium on christmas. (the three month .99 cents) and now today its asking me to buy premium again? was working perfectly fine up until today. Why am i not getting what i paid for? it hasnt even been one month let alone 3. 

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Avatar of MattSuda
Spotify Star
Spotify Star
2015-01-14 04:14 AM

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Avatar of dylantaylor
Casual Listener
2015-01-14 04:19 AM

thank you. 

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Avatar of MattSuda
Spotify Star
Spotify Star
2015-01-14 04:41 AM

You're welcome!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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