Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Samsung log in

Solved!

Samsung log in

I'm not a massively tech savvy person but I bought a new samsung phone two moths ago and signed up to spotify premium. Every time I opened the app (every single time) it bugged me to turn on a setting to let any of my samsung devices sign in without needing a password. I didn't want that but it kept popping up and finally I clicked yes by accident. Now my phone's been stolen, perfectly demonstrating why I clicked no the other fifty times it came up, and I'm trying to change all my passwords but I cannot figure out how to turn that setting off.

 

Can anyone help me with that?

Reply

Accepted Solutions
Marked as solution

Never mind, I finally figured it out. First I managed to get my samsung account to log out on all devices, which would prevent that avenue from working anyway. Then I figured out that I couldn't access the settings I needed to turn that feature off through the app, but I could access it through the browser site. Which is ridiculous but there it is. Done.

View solution in original post

1 Reply
Marked as solution

Never mind, I finally figured it out. First I managed to get my samsung account to log out on all devices, which would prevent that avenue from working anyway. Then I figured out that I couldn't access the settings I needed to turn that feature off through the app, but I could access it through the browser site. Which is ridiculous but there it is. Done.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random