Security issue with unauthorized user gaining access to my account

[user-removed]

I have a premium account. I'm not sure how, but some random user has gained access to my account and their playlists keep showing up. Also if we are both streaming at the same time it becomes a back and forth battle of me trying to disable their device. I'm not sure if I have been hacked or if it is just a crossup with users. I use OAuth through facebook so I'm not sure if they gained access through there or through my spotify user name and password. In the meantime I have changed my password. 

[Jacob · Accepted solution]

Hey @user-removed, welcome to the Spotify Community!

On your Account page, there is an option that says "Sign Out Everywhere" which will disconnect you from all devices previously signed into. If you do this as well as change your password then the other user should be unable to access your account! (That is, unless your Facebook account is still logged in on their device, in which case you will have to find Facebook's equivalent of "Sign Out Everywhere.")

Please let me know if you need any more help! Happy listening 🙂

[user-removed]

Thank you! This is exactly how I was able to resolve the issue after digging around a bit. I was also able to restore my missing playlists. So far so good and I haven't seen the errant user in my account since using sign-out everywhere. I thought about deleting this thread but decided to leave it up in case someone else has a similar issue. Thanks for responding. 

[msocma]

I kept having the same problem with my listen history not being my own and other devices showing up in my account, particularly an iPhone and iPad, neither of which I've never owned.

I tried disconnecting them and using the "Sign Out Everywhere" option and they kept coming back. I ended up canceling my account, which was linked to my Facebook account, and creating another one with my work email that's not linked to my Facebook. 

A couple days later, I ended up seeing a message request in Facebook Messenger from a stranger that said, "Hi, i found your spotify account in a facebook group change your spotify password." 

It's very concerning that Spotify isn't taking the security of accounts set up using Facebook more seriously. I ended up changing every password I have because Lord only knows how many things I've connect through my Facebook in the last 12 years.