Announcements

Help Wizard

Step 1

NEXT STEP

Setting device password

Setting device password

When I'm attempting to set up a device password I continually recieve an error. I have recieved the email with the link to follow, which asks me to enter the password twice. Every time, no matter what password I use, it says "There was a problem setting your password' and will proceed no further.

 

spotify error.jpg

Reply
2 Replies

Hey @RogerKilljoy,

 

Have you created your account through Facebook? If so, you can create a device password via Facebook here :).

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

hi Maxim

I have the same issue and then created an spotify pw via fb. Yet I am still blocked: I can login then via email + the newly generated pw but am still unable to set a device pw.

can you help?
Nicola

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random