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Sign out everywhere.

user-removed
Not applicable
Someone keeps playing my music because they stole my password to my Facebook. I've already reset my password there. Can you please sign me out and require the password?
3 Replies

kbrooksc
Community Legend

Hey there!

It sounds like you may need to try the "Sign Out Everywhere" function. This should help to solve some of your problems. Click this link to go to your account page.



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user-removed
Not applicable
They are still getting into the account. Can I just delete my Spotify account and make a new one? I have already sent the request in. (case number 04681082) just wanted to expedite the process please.

kbrooksc
Community Legend

Hmm...that's definitely odd. It sounds like they might have access to your other accounts if they can keep getting in. Not trying to scare you, just giving you a heads up. 

 

The case is with the right team. They should have a solution for you shortly. 

 

Cheers!



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