Signed up, access full account through iphone, but not registered for premium via browser

[nicolewigston]

Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used?  I am logged in to the Spotify app on my iphone, but the app is not active (I am not listening).  I want to activate/play Spotify via my computer browser, but when I log in it does not show that I have "premium" status.  It wants me to "get spotify".  Do I need to log out on my phone in order to activate Spotify via my browser (which is Chrome, if that makes a difference...)

[Peter__]

Hey @nicolewigston ! Welcome to the community 🙂 

No, you should be able to sign in on as many devices as you like as long as you are only streaming to one at any given time. 

Are you sure you are logging in using the same details on the computer? 

Its amazingly easy to accidentally have two accounts, one with a Spotify username and password and another via your Facebook details. 

Peter