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Someone else is using my account!?

Someone else is using my account!?

Somebody is using my account, it keeps popping up that they are listning on their device etc... I have no idea who it is and I belive they a from a different country ( french sounding name & music) I've logged out from all locations and changed my password buts it's happened again!? Please help
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1 Reply

Hi @mporada, and welcome to the community!

 

Contact support so they can take a look at your account and see what is going on. You can reach out to them here. If you get an automated reply email, you need to reply back to it. Support usually replies within 24-48 hours.

 

Please let me know if this doesn't fix things for you!

 

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