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Someone else is using my account

Someone else is using my account

Hi, since I couldn't find any way to talk to some real support, I'm creating a thread here. Firstly, someone is using my account, and I know that because it sometimes says "iPhone is listening" and my account email and postcode are changed. Secondly, since I'm logged in with Facebook I don't know the password, how do I get my account back? Any answers are appreciated
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1 Reply

Hi.

Here are the ways to contact Spotify support:
Contact form:
https://support.spotify.com/contact-spotify-support
Facebook:
https://www.facebook.com/SpotifyCares
Twitter:
https://twitter.com/spotifycares

Note be ready to provide needed account information for them to verify that it's yours.

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