I can't log in

[Valerierincon]

I just purchased a new phone and I wanted to keep using my premium Spotify account. When I try to login it says "login failed you've already created an account with that email address". So I thought let me log off from my old phone and then I can log in with my new phone. Didn't work and now I can't log in to Spotify with either phone. How do I fix this?

[Maxim]

Hey @Valerierincon,

Please try logging in using your username and password instead of your email address and password.

Thanks 🙂