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Someone hacked my Spotify Premium account

Solved!

Someone hacked my Spotify Premium account

Somebody hacked my spotify premium account.
I managed to change my password, and to recover the deleted playlists. But the hacker made a mess of my music library (is there any way to solve this or to roll back to a month ago backup?).
Is there a way to identify/ban the hacker? I didn`t delete the offline device from the list yet just in case

 

EDIT: He deleted all my saved artist/albums so to recover these that took me so long to build has to be doable 😞

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Marked as solution

Hey @darkday636 and welcome to the community !

 

If you think that your account has been hacked, I would recommend you to contact support through the anonymous contact form. This is alternative form so you can enter an email which you can access to get the reply, please make sure that this is an email that is not compromised, and that you have access to it.

 

Support takes usually 24-48 hours to respond

Have a nice day 🙂

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1 Reply
Marked as solution

Hey @darkday636 and welcome to the community !

 

If you think that your account has been hacked, I would recommend you to contact support through the anonymous contact form. This is alternative form so you can enter an email which you can access to get the reply, please make sure that this is an email that is not compromised, and that you have access to it.

 

Support takes usually 24-48 hours to respond

Have a nice day 🙂

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