Songlist second time gone

[StewieGriffin]

hey people.
In the last 4 weeks, all my downloaded songs are 2 times completely gone... Yesterday everything was fine. I woke up and boom no songs on my mobile... Anyone can held?

[osornios]

Hey @StewieGriffin

You should keep an eye on the 'Offline devices' listed in your account settings. The same device may be added several times which may make your offline downloads to reset. Delete any duplicate or unrecognized devices you may see and let me know how it goes. 🙂