Help Wizard

Step 1

NEXT STEP

Spotify Account Hacked!

Spotify Account Hacked!

Hello,

 

I have been using your product for along time, and recently I keep getting interrupted by another user listening to an entirely different kind of music I do. As soon my spotify is idling, another user logs in and starts listening to music. I have changed my password on Facebook (twice), I have signed out of all devices... etc. Yet it's still happening!! Thinking I'm completely hacked, I even changed all of my passwords for my internet, routers, iCloud, computers… yet it's still happening? I'm starting to wonder if it's something on spotify's end. Is anyone else experiencing this?

 

Thanks

Screen Shot 2016-12-27 at 4.54.19 PM.png
Reply
1 Reply

Hey there,

 

Sorry to hear this has happened to you. 

 

Could you please send us a message here? We'll investigate this a little further for you. Thanks.

Suggested posts