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Spotify Account

Spotify Account

Hi,

 

Long ago i created an account through facebook. I forgot about it and i have now created a new account and paid for premium but it wont let me connect to facebook. I read online that i need to contact you so that you release the email address related to my FB account so i can connect again. I also downloaded the desktop app but when i try to log in i get "Error code 3"

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2 Replies

 
Hi there.
 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.
 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

Thank you!!

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