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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I originally created my account through facebook or at least it is
connected to and had an old email which transferred over to spotify. I
changed my facebook email at least 1 if not 2 years ago but the change
has still not carried over to spotify. An...
I originally created my account through facebook or at least it is connected to and had an old email which transferred over to spotify. I changed my facebook email at least 1 if not 2 years ago but t...
Hi, I use spotify on my iPhone and all the songs are greyed out within
all my account however, if I were to open Spotify on my desktop
everything is fine. Im pretty sure this has nothing to do with
licensing, not having the music available in my coun...
Hi, I use spotify on my iPhone and all the songs are greyed out within all my account however, if I were to open Spotify on my desktop everything is fine. Im pretty sure this has nothing to do with l...
I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I
got 49 pesos off my load balance but the promo did not activate. I'm
from the Philippines. I hope you could help me with my concern. Thank
you!
I availed the Spotify Premium promo for 49 pesos thru Globe prepaid. I got 49 pesos off my load balance but the promo did not activate. I'm from the Philippines. I hope you could help me with my conc...
Hi i just got an premium family account and it works without problems
for me but when my family tries to accept the invite it says there is an
error in username or password which is correct. Can you confirm they
need to login with the email i sent th...
Hi i just got an premium family account and it works without problems for me but when my family tries to accept the invite it says there is an error in username or password which is correct. C...
My daughter has a Spotify account. Her mom has been putting it on her
card. I would like to pay for a few montha and put it on my credit card
- but I want to control the use of my card. How can I do that?
My daughter has a Spotify account. Her mom has been putting it on her card. I would like to pay for a few montha and put it on my credit card - but I want to control the use of my card. How can I do ...
I work for a University in North Carolina. We would like to advertise on
Spotify. Our legal department needs to review a copy of your advertising
contract. How do I obtain a copy or fiind one online? Thank you for your
help. Heather Stewart
I work for a University in North Carolina. We would like to advertise on Spotify. Our legal department needs to review a copy of your advertising contract. How do I obtain a c...
I have entered my login info on an Onkyo receiver as a Device that
Spotify can play music on. Since I did this almost a year ago, I have
since updated my password. For some reason I cannot seem to edit this
login info as it relates to the Onkyo devic...
I have entered my login info on an Onkyo receiver as a Device that Spotify can play music on. Since I did this almost a year ago, I have since updated my password. For some reason I cannot seem to ed...
I just got a 30 day free premium trial and for a code via text but I
don’t know how to start the trial. Please give me a step by step or
something? Thanks.
I just got a 30 day free premium trial and for a code via text but I don’t know how to start the trial. Please give me a step by step or something? Thanks.
So as you can see in the attachments, I put that I live in the United
Kingdom, which I do and it's not letting me sign into my account because
it doesn't match, even though it does?!
So as you can see in the attachments, I put that I live in the United Kingdom, which I do and it's not letting me sign into my account because it doesn't match, even though it does?!
Hi everyone I just moved to South Korea, where I'll stay for the next 6
months for study purposes; though when I attempt to change my country
from my account settings, the dropdown only shows my previous country
(Indonesia). I already read posts sayi...
Hi everyone 🙂 I just moved to South Korea, where I'll stay for the next 6 months for study purposes; though when I attempt to change my country from my account settings, the dropdown only s...
Suddenly Spotify started acting completely weird.I tested the Desktop
Mac application, Web player in Chrome, and the iOS application, seeing
exactly the same random things in all platforms:When I signed in, I had
a new playlist added with a random na...
Suddenly Spotify started acting completely weird. I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms: When ...
At the moment I am the administrator and my dauighter as a sub-account
if she listens to music I cannot listen to my music on a different
device at the same time, will this change with the new family premium
upto 6 members?
At the moment I am the administrator and my dauighter as a sub-account if she listens to music I cannot listen to my music on a different device at the same time, will this change with the new family...
ennoying message that Spotify is used elsewhere. Yet I've logged out all
everyone and I've changed my password. No solution my solution is an end
to Spotify !@
ennoying message that Spotify is used elsewhere. Yet I've logged out all everyone and I've changed my password. No solution my solution is an end to Spotify !@
Just signed up for a premium account. My login works fine on my
computer, but I can't login from the iPhone app. A search of this forum
shows many people with the same complaint (going back several years) but
no solution. What is the issue here?
Just signed up for a premium account. My login works fine on my computer, but I can't login from the iPhone app. A search of this forum shows many people with the same complaint (going ba...
I've recently changed my smart phone and now my Denon AVR won't
recognise my spotify premium account. As such I'm unable to play my
music through the device. Prior to changing my phone it all worked fine.
Any thoughts?
I've recently changed my smart phone and now my Denon AVR won't recognise my spotify premium account. As such I'm unable to play my music through the device. Prior to changing my phone it all worked ...
Hello!I have Spotify Premium for students and I have gone through all
the steps to set up my Hulu account, but every time I try to watch
something, it immediately logs me out and prompts me to start the 30 day
free trial, even though I already have a...
Hello! I have Spotify Premium for students and I have gone through all the steps to set up my Hulu account, but every time I try to watch something, it immediately logs me out and prompts me to star...
Hi ! M’y husband suscribed fir a family account, sent me email with
invitation but when i Want to downlowd the app ask me my account bank
number...anyone to help me?thanks !!!
Hi ! M’y husband suscribed fir a family account, sent me email with invitation but when i Want to downlowd the app ask me my account bank number... anyone to help me? thanks !!!