Spotify Family and adding 2 members

[zar9357]

So I recently had my Premium subscription lapse and had to resign up. Previously I had 2 famliy members added to my subcription for the discounted price of  $5/each.  I went ahead and renewed my Premium subscription today but did not see where to add family members back on. So AFTER renewing I still do not see where to add members. From what I am reading in the forums I will have to start another Premium subscription and add 2 members for a total of $19.99. Here in lies the issue. I have already paid for the 1st subscription and will not be refunded or credited for that even if I go ahead and start the 2nd subscription with 2 family members. Can anyone confirm this? Is there a better/best solution?

Thanks

[AceSteeleYT]

Howdey! :))

Read these and see if they help!

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Unable-to-add-members-to-spotify-Fa...

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Can-t-add-family-members-on-Spotify...

Let me know if you still need help!

Ace!

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.