Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi, From KPN Fibreglass my parents received an activation code for Spotify Premium. Now they have created a new account and activated it with the code, but they are barely using Spotify. Yet I own a Facebook-linked account with saved playlists and favorites. We would therefore like to have Premium on that account, rather than that of my parents. Is it possible to block the current premium account and get a new activation code? Thank you in advance! gr Jordy
Solved! Go to Solution.
Subscriptions can't be transferred but you could always use their account instead.
@JordyJanssen wrote:
Woops. Connected my premium account with Facebook, what somehow deleted the other account while it still exists. Could have known... now i can't find it so i can't follow it either 😐
Hey Jordy,
Linking your FB profile to your new account broke to old one. It was lying on the scrapheap crying:
<BZZZ BZZZ. HELP ME HELP ME BZZZZZZZZZ>.
Reluctantly, I raised my Spotify-branded pulse laser, fired, and put the obselete account out of its misery. It should now be in silicon heaven (with all of the broken calculators). I then raided its memory banks and loaded the playlists over to your new Premium account.
Subscriptions can't be transferred but you could always use their account instead.
Ok,
not the most fun thing to do, but i will try and transfer my accounts playlist and favorites then..
Thank you for the quick response!
Just follow "yourself" to make it easy 🙂
Woops. Connected my premium account with Facebook, what somehow deleted the other account while it still exists. Could have known... now i can't find it so i can't follow it either 😐
@JordyJanssen wrote:
Woops. Connected my premium account with Facebook, what somehow deleted the other account while it still exists. Could have known... now i can't find it so i can't follow it either 😐
Hey Jordy,
Linking your FB profile to your new account broke to old one. It was lying on the scrapheap crying:
<BZZZ BZZZ. HELP ME HELP ME BZZZZZZZZZ>.
Reluctantly, I raised my Spotify-branded pulse laser, fired, and put the obselete account out of its misery. It should now be in silicon heaven (with all of the broken calculators). I then raided its memory banks and loaded the playlists over to your new Premium account.
Hahaha,
Thanks !!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…