Spotify Twitter Account

[BenWescott]

I won 2 tickets from Spotify UK's twitter account - retweet to win tickets to Hackneys Little Noise Sessions with Noah & The Whale and a few other bands. 

Spotify UK's twitter account direct messarod me to say congratulations you have won and to provide the names of the two people attending which I did. 

I haven't had any response since and I can't get an answer back from any of their points of contact. 

Could anyone advise me on how to move forward with this please. 

Thank you, Ben

[Peter__]

Hey! Welcome to the community 🙂

I would suggest you get in touch with the team directly using the online contact form.

Peter

[BenWescott]

Thank you for your reply. have emailed them yesterday via the contact form on the website - I'm just doing it again. 

all have also tweeted them on their @Spotifycares @spotifyuk and @spotify accounts. 

I had one reply from @spotifycares telling me to contact the little noise sessions directly - its run through ticket master and I don't have a ticket or reference number so they can't help me. 

It very much feels like I being palmed off. 

I have purchased coach tickets to London for the show and all I'm looking for is a confirmation that there will be tickets waiting for me there. 

Ben

[Sam]

Hi Ben,

I've just notified the right team. You should hear something shortly.

Have an awesome time though, looks a really nice prize.

[BenWescott]

Thank you very much for replying to me - I really appreciate it. 

It's my youngest sisters first gig and I want it to go smoothly. 

Im looking forward to hearing off them soon. 

Thank you again 

Ben

[Sam]

Oh nice, very cool first gig. If you don't hear anything, just get back to us. We'll try and chase it up.

[diego · Accepted solution]

Hi Ben,

Sorry for not seeing the rest of your messages!

You and Chloe are on the guestlist for the gig. Bring an ID with you.

Best regards,

/Diego