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Spotify doesn't work with my log in on my mac

Spotify doesn't work with my log in on my mac

Strange one here. If I log in to any of my friend's/family's accounts on my Macbook, it works fine. If I use their Macbooks/my iphone to log in to my spotify account, it works fine.

 

If I try to log in to Spotify using my (premium) account on my Macbook (running Yosemite), it doesn't work.The middle window just sits on loading the entire time, on Browse search, follow, proflie.

 

I've tried uninstalling and reinstalling but just wont work.

 

Screen Shot 2014-11-12 at 20.52.18.png

Reply
1 Reply

When re-installing did you manually delete the folders mentioned on this help page?
http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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