Spotify family

[wini2512]

I have sent a invition to a family member, but he cant accept it. It says that the code its right. What shall we do?

[Bittencourt]

Hi @wini2512!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with both your account's email addresses. 

But before I suggest that the members try using different browsers on their computers (with clear cache) to accept the invitation. 

Let me know if this helps!