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Spotify get it together

Spotify get it together

I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regular price. Yet u charged me for the student discount and then again at full price. I would like to recieve my discount, being the student that i am. Im trying to reach out for a customer service number and cant seem to find one.. ive been a premium member for some time now and starting to lose my patience with this service.
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1 Reply

Hey there @duffy71287!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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