Spotify pauses when different account is used on the same WiFi

[HeccDood]

 My brother and I have two separate accounts, and they've never been connected, if that's even possible (as far as I know). However, sometimes only ONE of our accounts can be active at a time, otherwise it pauses the other's music. This is clearly a problem. We've tried (on both devices) signing out and signing back in, restarting, and signing out EVERYWHERE (and re-signing back in). Please help!

[Agustin6]

Hello, maybe this steps help you

1)Go to Spotify.com

2)Click on: <Username> (Top right), Account

3)Scroll Down

4)Click 'Sign out everywhere'

5)Log back on

6)problem solved!!!

let me know if it helped you!!

[HeccDood]

Unfortunately, that was one of the things that I had tried earlier with no success. Thanks anyway!

[PASSIONHIT]

Are you both under one parent account that pays your bill? Maybe it's an issue when you're on the same wifi? Does it happen when you are close by eachother and when you are far away (like different houses?)

More info will help us help you 🙂