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Spotify will not change my email address - claims it is linked to another account

Spotify will not change my email address - claims it is linked to another account

I am about to cancel the email address that is linked to my spotify account. Therefore i have tried to change my email address to my gmail address. But Spotify tells me that my gmail address is linked to another spotify account. However, when I try to log in with the gmail address, and click "forgot password", Spotify claims not to have any accounts with that address. How is this possible? And what can I do to be able to use my gmail address for my current Spotify account?

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2 Replies

Arnavs - If you get in touch with Customer Support, they'll be able to sort this out for you. Just head to 'About us' above, then 'Contact Form'. Be sure to include the email address you'd like to change it to.
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Thank you, will do!

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