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Spotify won't install due to a file being in used

Solved!

Spotify won't install due to a file being in used

BowlOfSoup

 

Plan

Free

Country

US

Operating System

Windows 10

 

My Question or Issue

Spotify won't install due to a file that is in use by another process. I don't know what to delete for that process to stop using a file. I have already uninstalled my spotify before downloading the .exe

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Reply

Accepted Solutions
Marked as solution

Letmedrum
Hi @BowlOfSoup.

Thanks for reaching out to the Community about this.



We'd recommend restarting your computer in safe mode with networking enabled (usually accessible by pressing F8 during boot-up) and try deleting all files containing Spotify again from there before downloading and installing Spotify from the Windows Apps store.

You can take a look here, where your same problem has been solved.
https://community.spotify.com/t5/Desktop-Windows/Error-Code-18/td-p/4908239



Hope this helps. Let us know how you get on.

View solution in original post

2 Replies
Marked as solution

Letmedrum
Hi @BowlOfSoup.

Thanks for reaching out to the Community about this.



We'd recommend restarting your computer in safe mode with networking enabled (usually accessible by pressing F8 during boot-up) and try deleting all files containing Spotify again from there before downloading and installing Spotify from the Windows Apps store.

You can take a look here, where your same problem has been solved.
https://community.spotify.com/t5/Desktop-Windows/Error-Code-18/td-p/4908239



Hope this helps. Let us know how you get on.

BowlOfSoup
Hello!
It works now, thank you for the assistance.

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