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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 166496 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 166496 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11197 Views
  • 6 replies
  • 11 likes
  • Security
  • 11197 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514199 Views
  • 986 replies
  • 112 likes
  • Account
  • 514199 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125610 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125610 Views
  • 74 replies
  • 12 likes

How do I change my email

I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed and the Spotify account is completely deleted. Is ...

  • Newbie
  • I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed...
  • Maxim
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Reversing the Sign Out Everywhere Option

PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...

  • Casual Listener
  • Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.)   My Question or Issue So la...
  • Keanu_C
  • Community Legend
  • 1031 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 1031 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issue with Subscribing Family Premium

PlanPremiumCountryMalaysiaDevice-Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to purchase Premium Family plan with debit card but when I click on debit card payment option,the website keep redirecting me...

  • Newbie
  • Plan Premium Country Malaysia Device - Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I would like to purchase Premium Family plan wit...
  • Ivan
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 525 Views
  • 1 replies
  • 0 likes

STOP **bleep**ING DELETING MY DOWNLOADS

FIX THIS**bleep**. SERIOUSLY. FIX IT.  

  • Casual Listener
  • FIX THIS**bleep**. SERIOUSLY.  FIX IT.   
  • Billy-J
  • Spotify Star
  • 566 Views
  • 1 replies
  • 0 likes
  • music
    Spotify
  • 566 Views
  • 1 replies
  • 0 likes

[Android][Connect] Country settings updated but Spotify doesn't recognise them

Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountains so Spotify got confused as to where I lived. It ...

  • Visitor
  • Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountai...
  • Jose_M
  • Spotify Star
  • 889 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 889 Views
  • 1 replies
  • 0 likes

Year in Music BEFORE 2016

Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before...

  • Newbie
  • Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before... 
  • ludowho
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • 492 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple Users

I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through that. Whats the best way to organise that? What account plan s...

  • Visitor
  • I'm organizing music therapy for a Hospital.   We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through ...
  • Jeremy
  • Spotify Legend
  • 696 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost my acc, i think? Pls help

Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, when we tried a password reset, it said that there was...

  • Casual Listener
  • Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, whe...
  • Jeremy
  • Spotify Legend
  • 1262 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1262 Views
  • 6 replies
  • 0 likes

Listening activity isn't updating for people I follow

PlanPremiumCountryUKDeviceHP Omen15Operating SystemWindows 10 My Question or IssueFor some reason, one of the people I follow is not having their listening activity updated in the friend feed, despite them listening to Spotify. I can see they are lis...

  • Casual Listener
  • Plan Premium Country UK Device HP Omen15 Operating System Windows 10   My Question or Issue For some reason, one of the people I follow is not having their listening activity updated i...
  • Theothistle
  • Roadie
  • 1057 Views
  • 2 replies
  • 1 likes
  • Account
  • 1057 Views
  • 2 replies
  • 1 likes

Solved!! [Suggestion] Easier Crossfade Access

It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally produced. Although turning crossfade on/off is more ...

  • Casual Listener
  • It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally p...
  • Billy-J
  • Spotify Star
  • 864 Views
  • 1 replies
  • 0 likes
  • 864 Views
  • 1 replies
  • 0 likes

Me hackearon la cuenta de Spotify Premium

Ayer pude usar Spotify sin problemas, hoy a la tarde cuando lo abro me cerraron la sesión de forma inesperada. Cuando trato de iniciar sesión con mi correo y contraseña correctos me dice que mi contraseña no coincide con mi cuenta. Yo puse mis datos ...

  • Visitor
  • Ayer pude usar Spotify sin problemas, hoy a la tarde cuando lo abro me cerraron la sesión de forma inesperada. Cuando trato de iniciar sesión con mi correo y contraseña correctos me dice que mi contr...
  • Billy-J
  • Spotify Star
  • 1175 Views
  • 1 replies
  • 0 likes
  • 1175 Views
  • 1 replies
  • 0 likes

My artist picture wont't appear on the Spotify app.

Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?

  • Casual Listener
  • Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
  • Billy-J
  • Spotify Star
  • 901 Views
  • 1 replies
  • 0 likes
  • 901 Views
  • 1 replies
  • 0 likes

Acount gehackt

Hoi ls, help!!mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprobeerd maar krijg nergens een terugkoppeling van vanuit...

  • Casual Listener
  • Hoi ls, help!! mijn premium account is gehackt en mijn e-mailadres is daarbij veranderd.... ik kom dus nu al ik inlog op een free account maar mijn betaling gaat gwn door ... heb al van alles geprob...
  • Billy-J
  • Spotify Star
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Acount hacked

Hi people help !!my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried everything but I get no feedback from spotify NL is ther...

  • Casual Listener
  • Hi people help !! my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried eve...
  • Billy-J
  • Spotify Star
  • 1389 Views
  • 1 replies
  • 0 likes
  • 1389 Views
  • 1 replies
  • 0 likes

Artist profile doesn't show up in searches despite being verified.

Hello,I've released my first single on Spotify three days ago through the distributor Distrokid.My Problem is that my artist profile can only be accessed through a direct link on third party websites or if I send the link directly to someone.I tried ...

  • Visitor
  • Hello, I've released my first single on Spotify three days ago through the distributor Distrokid. My Problem is that my artist profile can only be accessed  through a direct link on third part...
  • Billy-J
  • Spotify Star
  • 661 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 661 Views
  • 1 replies
  • 0 likes

Can't invite more family members

PlanPremiumCountrySwitzerlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I can't in invite additional family members; it doesn't give me the option even thou...

  • Visitor
  • Plan Premium Country Switzerland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I c...
  • Maxim
  • Spotify Star
  • 615 Views
  • 1 replies
  • 0 likes
  • Premium
  • 615 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change location to the UK

Hello everyone, I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK for a few months now so I want to change my location here (b...

  • Casual Listener
  • Hello everyone,   I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK ...
  • Ver
  • Spotify Legend
  • 1152 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1152 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot edit profile

PlanPremiumCountryUsa DeviceLG Rebel 4Operating SystemAndroid My Question or IssueCannot edit profile althrough info on Facebook is correct, which is how I lpg in to Spotify.

  • Casual Listener
  • Plan Premium Country Usa   Device LG Rebel 4 Operating System Android   My Question or Issue Cannot edit profile althrough info on Facebook is correct, which is how I lpg in to S...
  • Ver
  • Spotify Legend
  • 2462 Views
  • 6 replies
  • 0 likes
  • Account
  • 2462 Views
  • 6 replies
  • 0 likes

Superuser Contribution Turn off Suggested Podcasts

PlanPremiumCountryCanadaDevicePC, Samsung S10, Roku TV, iPhone 8Operating SystemAny My Question or IssueLately I've been getting podcasts recommended to me with Adult Content that I don't want (ie. Erotic stories). Is there a way to turn off the sugg...

  • Visitor
  • Plan Premium Country Canada Device PC, Samsung S10, Roku TV, iPhone 8 Operating System Any   My Question or Issue Lately I've been getting podcasts recommended to me with Adult Content...
  • Xenia
  • Moderator
  • 836 Views
  • 2 replies
  • 0 likes
  • Other
  • 836 Views
  • 2 replies
  • 0 likes