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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83202 Views

29 replies

0 likes

  • 83202 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104121 Views

10 replies

3 likes

Account
Login
  • 104121 Views
  • 10 replies
  • 3 likes

Problemi di accesso

Buonasera, ho cominciato a usufruire dei vostri servizi in italia, dopodiché mi sono trasferito per motivi famigliari alle Mauritius, mio paese d'origine. Inizialmente spotify funzionava ma dopo un paio di settimane, all'accesso dell'applicazione nel...

Newbie

Buonasera, ho cominciato a usufruire dei vostri servizi in italia, dopodiché mi sono trasferito per motivi famigliari alle Mauritius, mio paese d'origine. Inizialmente spotify funzionava ma dopo un p...

MattSuda

Spotify Star

1045 Views

3 replies

0 likes

  • 1045 Views
  • 3 replies
  • 0 likes

Country update issues.

Spotify doesn't work throwing 408 error (country set does not match the one set in your profile). So I go to spotify.com but there is only one option in dropdown and it's the old one. Another annoying thing is that the message is removed when there i...

Casual Listener

Spotify doesn't work throwing 408 error (country set does not match the one set in your profile). So I go to spotify.com but there is only one option in dropdown and it's the old one.   A...

MattSuda

Spotify Star

838 Views

5 replies

0 likes

Account
  • 838 Views
  • 5 replies
  • 0 likes

Spotify abroad

Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and want to get it but was waiting on my new card, the t...

Newbie

Hi all- hoping someone can help me... ok so I live in Zambia, my Apple ID is set up with my UK card from when I was in Scotland and I downloaded Spotify in Ireland, I went on the premium trail, and w...

MattSuda

Spotify Star

576 Views

2 replies

0 likes

Login
  • 576 Views
  • 2 replies
  • 0 likes

Solved!! Can't log into Spotify after I moved countries

Hi All I need help please! I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set up. I have googled to find out that I should change my country in s...

Casual Listener

Hi All   I need help please!  I have moved countries and did not realise that Spotify does not allow you to use it after 14 days being overseas from where the account was originally set u...

MattSuda

Spotify Star

4998 Views

12 replies

0 likes

Login
  • 4998 Views
  • 12 replies
  • 0 likes

Superuser Contribution Two Sonos One, each with an Alexa Accound and 2 Spotify Family users

PlanPremium FamilyCountryGermanyDevice(Sonos One)Operating System(iOS 14, Windows 10) My Question or IssueI have two Sonos One boxes that are each operated with a separate Alexa accound. I have assigned a separate Spotify account to each Alexa accoun...

Casual Listener

  Plan Premium Family Country Germany Device (Sonos One) Operating System (iOS 14, Windows 10)   My Question or Issue I have two Sonos One boxes that are each operated with a sep...

Alex

Spotify Legend

1263 Views

5 replies

0 likes

Account
Premium
  • 1263 Views
  • 5 replies
  • 0 likes

Superuser Contribution Language broken

In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or change my language to english?

Casual Listener

In german the language is broken. There are funny symbols in the middle of words, i.e. Künstler*innen. Thats in no way official german language. How can i get rid of that, or  change my language...

Eni

Moderator

746 Views

3 replies

0 likes

Account
  • 746 Views
  • 3 replies
  • 0 likes

Cant switch duo profile on IOS

Hi, I am currently on Spotify Duo plan in the UK. My girlfriend set up the Duo account however we are unable to switch to her profile on her phone. See is on an iPhone 7 with the latest IOS. Also, it would see there is a strange email address associa...

Casual Listener

Hi,    I am currently on Spotify Duo plan in the UK.    My girlfriend set up the Duo account however we are unable to switch to her profile on her phone.    See is...

Billy-J

Spotify Star

423 Views

1 replies

0 likes

Login
Premium
  • 423 Views
  • 1 replies
  • 0 likes

I DELETED MY FACEBOOK

Hi Community, I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change my username on Spotify. Anyone else have this problem? If so,...

Casual Listener

Hi Community,   I deleted my Facebook out of concern for some privacy issues. My Spotify was linked to that, so my username is just numbers. As far as I have found, there is no way to change m...

Emilia_8

Community Legend

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to REMOVE DEVICE from list of 'DEVICE AVAILABLE '?

I am looking for help: I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes it a bit confusing. Can I somehow remove some of these device...

Casual Listener

I am looking for help:   I got a lot of Devices that I can stream to via Spotify Connect. Almost half if them I don't use (some are double like with my TV (build in + ChromeCast). That makes i...

fototronik

Casual Listener

820 Views

4 replies

0 likes

Account
Premium
  • 820 Views
  • 4 replies
  • 0 likes

I can’t login on PlayStation

I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account anymore.

Visitor

I no longer have access to my original PlayStation account which is connected to my Spotify account. Is there anyway I can unlink them since there is no way that I can log into my PlayStation account...

Jose_M

Spotify Star

828 Views

3 replies

1 likes

Account
  • 828 Views
  • 3 replies
  • 1 likes

Solved!! Account - Switching country and losing libraries

Hello, I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have moved from the US, to Canada, to France, to the UK in that time. Ev...

Newbie

Hello,    I am currently located in the UK and have a premium plan. From the beginning, I used Facebook to sign up and authenticate myself. I have been using Spotify since 2013 but have m...

Billy-J

Spotify Star

575 Views

1 replies

0 likes

Account
Other
Premium
  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution probleem 2e account

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien dat je kunt delen, maar dan kan hij zijn "eigen" lij...

Newbie

Wij hebben sinds kort een 2e account (voor zoon en dochter). Echter, nu wil onze zoon zijn bewaarde afspeellijsten van het 1e account "overnemen", maar óók weer kunnen bewerken. We hebben al gezien d...

Ivan

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Please help with account i need to cancel

My Question or Issue**bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

Newbie

My Question or Issue **bleep** I cannot access as I do not use that email, cannot reset, I being charged on my card please help.

Billy-J

Spotify Star

486 Views

1 replies

0 likes

Account
  • 486 Views
  • 1 replies
  • 0 likes

hacked

Hello. My user name Plushmush. My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's account). Now I have no access to the account and I am not able to r...

Newbie

Hello. My user name Plushmush.    My account has been hacked. The email address and password had been changed. I don't know them for the moment (currently I am writing from my friend's ac...

Billy-J

Spotify Star

503 Views

1 replies

0 likes

Premium
  • 503 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Received an email from a Spotify Artist

I just received an email from an artist, it went something like this: Hello [firstname],I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While under the radar now, our releases have been spun by both [arti...

Casual Listener

I just received an email from an artist, it went something like this:   Hello [firstname], I enjoy your Spotify [playlist name] playlist and want to introduce you to the band [artist]. While ...

Billy-J

Spotify Star

1890 Views

3 replies

0 likes

Security
  • 1890 Views
  • 3 replies
  • 0 likes

Username is displayed instead of display name

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed my display name but in shared playlists "ADDED BY" still shows my random letters an...

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

user-removed

Not applicable

668 Views

1 replies

0 likes

Account
Other
  • 668 Views
  • 1 replies
  • 0 likes

Hacked

My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is it possible to get the old lists back?

Newbie

My account has been hacked several times, but we have changed password every time. But last time the playlist was all changed, half of our music was gone and replaced with all kind of shity stuff. Is...

AdamDamon

Community Legend

643 Views

1 replies

0 likes

Account
Other
  • 643 Views
  • 1 replies
  • 0 likes

Solved!! Search for my Artist page in search box - no results

Hi, I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app. When I fill the input with my name BARIEL it wont fin anything ... but when I put there my name...

Casual Listener

Hi,   I have issues with searching my artist page in spotify search engine. Lot of people wrote me that they cant find me vie search box in the spotify app.   When I fill the input with...

BARIEL

Casual Listener

1052 Views

2 replies

0 likes

Account
  • 1052 Views
  • 2 replies
  • 0 likes

Solved!! account hacked I can't login

PlanFreeCountryUSADeviceHuawei p30 liteOperating SystemAndroid Oreo My Question or Issuehello my account have been hacked multiple times and i got it back each time no problem but this time when i try to log in it says that Spotify can only be used a...

Casual Listener

  Plan Free Country USA Device Huawei p30 lite Operating System Android Oreo   My Question or Issue hello my account have been hacked multiple times and i got it back each time n...

Billy-J

Spotify Star

1648 Views

5 replies

0 likes

Account
  • 1648 Views
  • 5 replies
  • 0 likes

I have lost my account SOS

PlanPremiumCountryColombia DeviceiPhone 11 Operating SystemiOS 14 My Question or Issueapparently someone violated my account because today I was going to enter Spotify and it appeared that the session was closed. I tried to enter my data which I was ...

Casual Listener

    Plan Premium Country Colombia  Device iPhone 11  Operating System iOS 14   My Question or Issue apparently someone violated my account because today I was goi...

Billy-J

Spotify Star

825 Views

3 replies

0 likes

Account
Premium
Security
  • 825 Views
  • 3 replies
  • 0 likes