Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
330 Views
0 replies
6 likes
Security

330 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
436846 Views
971 replies
108 likes
Account

436846 Views
971 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194236 Views
119 replies
116 likes
Account

1194236 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106456 Views
70 replies
11 likes
Account
Login
Premium

106456 Views
70 replies
11 likes

Superuser Contribution Can't Change Email Address

PlanPremiumCountry us DeviceHP EnvyOperating Systemwindows 10 My Question or IssueHello, when I created my account I used my facebook. I would like to update my email address, but it wouldn't let me because it was hooked up to facebook. I created a p...

MakahBehr
Casual Listener
Plan Premium Country us Device HP Envy Operating System windows 10 My Question or Issue Hello, when I created my account I used my facebook. I would like to update my e...
2020-07-27 2:26:48 AM
2020-07-30 3:59:53 PM
Elena
Moderator
633 Views
3 replies
0 likes
Account
Login
Premium

633 Views
3 replies
0 likes

Solved!! Creating new account with same email address

My Question or IssueI had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". M...

Vivek5
Casual Listener
My Question or Issue I had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it sa...
2020-07-29 5:19:31 PM
2020-07-30 12:20:20 PM
Vivek5
Casual Listener
9435 Views
2 replies
0 likes
Account

9435 Views
2 replies
0 likes

Superuser Contribution I lost account

My account was hacked. The cracker changed the account email and password. I can the login to the account and the e-mail to which it was registered. But the worst thing is not even that I lost my account. The account had a premium subscription, which...

Buldozer_n
Newbie
My account was hacked. The cracker changed the account email and password. I can the login to the account and the e-mail to which it was registered. But the worst thing is not even that I lost my acc...
2020-07-30 8:44:59 AM
2020-07-30 11:13:02 AM
Ivan
Spotify Legend
362 Views
1 replies
0 likes
Account
Premium

362 Views
1 replies
0 likes

Superuser Contribution Can't edit profile or password after disconnecting Facebook

PlanPremiumCountryUSAOperating SystemWindowsMy Question or IssueI originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update my email address or create a new password. How do I get my accoun...

user-removed
Visitor
Plan Premium Country USA Operating System Windows My Question or Issue I originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update ...
2020-07-29 12:57:19 AM
2020-07-30 9:15:15 AM
Elena
Moderator
555 Views
1 replies
0 likes
Account
Free
Premium

555 Views
1 replies
0 likes

Profile Edit Problems

PlanStudent PremiumCountryUnited States of AmericaDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or IssueI am trying to edit my username from a string of letters to my actual name. I try and edit my profile details, but the edit button is g...

Lpieton
Newbie
Plan Student Premium Country United States of America Device Macbook Pro 2018 Operating System iOS 10 My Question or Issue I am trying to edit my username from a string of letters to...
2020-07-29 10:50:29 PM
2020-07-30 3:24:36 AM
Billy-J
Spotify Star
328 Views
1 replies
0 likes
Account

328 Views
1 replies
0 likes

Superuser Contribution How I can change my USER name (not DISPLAY name)

Hello!If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecordsI also represent a music-label and this name is very important for us, because we need to send...

Andrei_K
Visitor
Hello! If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecords I also represent a music-label and this...
2020-07-29 3:08:00 PM
2020-07-29 5:01:31 PM
Elena
Moderator
388 Views
1 replies
0 likes
Account

388 Views
1 replies
0 likes

Superuser Contribution trouble logging in with apple id

FreeUnited States Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of all of my devices. I was logging in with my apple id, but when I...

bel3151
Visitor
Free United States Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of al...
2020-07-24 10:08:12 PM
2020-07-29 12:30:16 PM
Elena
Moderator
563 Views
1 replies
0 likes
Account
Free
Login

563 Views
1 replies
0 likes

Superuser Contribution My email service will end

My mail will stop working by the end of the year. My email service is ending. I log in to Spotify via facebook. When I change my email address on Facebook, can I access my Spotify account? Email cannot be changed to Spotify. What should I do?

lubos
Roadie
My mail will stop working by the end of the year. My email service is ending. I log in to Spotify via facebook. When I change my email address on Facebook, can I access my Spotify account? Em...
2020-07-28 11:41:48 AM
2020-07-29 9:15:53 AM
Elena
Moderator
733 Views
3 replies
0 likes
Account

733 Views
3 replies
0 likes

Someone made an account using my other email address. It was not me. I need to get it taken down.

Spoiler (Highlight to read) This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under, but another email address of m...

ohnukiss
Casual Listener
This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under,...
2020-07-29 2:33:10 AM
2020-07-29 3:30:44 AM
ohnukiss
Casual Listener
948 Views
4 replies
0 likes
Account
Other

948 Views
4 replies
0 likes

Weak security - please log complaints to ICO (Information Commissioner's Office)

I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...

alsohackedoff
Regular
I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I ther...
2020-07-25 7:56:26 PM
2020-07-28 10:04:06 PM
MichaelSawers
Regular
336 Views
1 replies
0 likes
Security

336 Views
1 replies
0 likes

Superuser Contribution I think i have a dublicate account

I was logged in from my facebook account but one day i logged in from my email and there was no playilists or favorite songs so i decided to link my facebook account but it didnt worked...is there any way to fix this?

Μπάμπης
Newbie
I was logged in from my facebook account but one day i logged in from my email and there was no playilists or favorite songs so i decided to link my facebook account but it didnt worked...is there an...
2020-07-28 1:59:15 PM
2020-07-28 4:44:57 PM
Xenia
Moderator
292 Views
1 replies
0 likes
Account
Free
Login

292 Views
1 replies
0 likes

Superuser Contribution Can log in with username but not with e-mail address

Hi community!I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account.It did work, but I never managed to login using my e-mail address, only my username. That's all on PC, on both the app a...

user-removed
Visitor
Hi community! I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account. It did work, but I never managed to login using my e-mail address...
2020-07-27 10:04:45 PM
2020-07-28 3:09:53 PM
Elena
Moderator
373 Views
2 replies
0 likes
Login

373 Views
2 replies
0 likes

Superuser Contribution Username and password are correct however cannot log in

Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is there anyway I can check which facebook account it is l...

KaiyoOkamura
Visitor
Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is ther...
2020-07-27 9:15:43 PM
2020-07-28 1:57:29 PM
Elena
Moderator
399 Views
1 replies
0 likes
Account

399 Views
1 replies
0 likes

Superuser Contribution cannot log in with my correct password in the mobile app

I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getting an Error, saying that the combination of email address and pass...

Orsh
Visitor
I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getti...
2020-07-26 8:44:32 AM
2020-07-28 1:39:00 PM
Elena
Moderator
389 Views
1 replies
0 likes
Account
Login
Premium

389 Views
1 replies
0 likes

Superuser Contribution Switching to a new Facebook account

PlanPremiumCountryUKDeviceP30 proOperating SystemAndroid My Question or IssueI literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it cannot be done. However the adviser was going to migrate everything he could fr...

BorderlineJon
Visitor
Plan Premium Country UK Device P30 pro Operating System Android My Question or Issue I literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it can...
2020-07-27 12:34:27 AM
2020-07-28 12:08:34 PM
Xenia
Moderator
320 Views
2 replies
0 likes
Account

320 Views
2 replies
0 likes

Superuser Contribution Account

I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email I did not have any Spotify accounts connected. I c...

HELPNEEDED1
Visitor
I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email...
2020-07-27 7:38:14 PM
2020-07-28 11:59:14 AM
Xenia
Moderator
406 Views
1 replies
0 likes
Account
Login
Premium

406 Views
1 replies
0 likes

Solved!! Transfer of Playlist Ownership/Duplicating Playlists to new account

I wanted to change the username on my account, but I can't do that so I've had to set up a new account. I have a bunch of playlists on my old account and want to transfer them to the new account. I've tried to create duplicates using methods previous...

user-removed
Visitor
I wanted to change the username on my account, but I can't do that so I've had to set up a new account. I have a bunch of playlists on my old account and want to transfer them to the n...
2018-08-31 1:48:35 PM
2020-07-28 9:19:29 AM
glowing
Casual Listener
20824 Views
7 replies
2 likes
Account
Other

20824 Views
7 replies
2 likes

Superuser Contribution Can't log in (PC).

PlanFreeCountryBrazilDeviceSamsung and PCOperating SystemAndroid and Windows 10 My Question or IssueSo I accidentally log off from my account on PC and I couldn't log in again, maybe it's because I deleted my Facebook account that I created my Spotif...

marinanina
Casual Listener
Plan Free Country Brazil Device Samsung and PC Operating System Android and Windows 10 My Question or Issue So I accidentally log off from my account on PC and I couldn't log in agai...
2020-07-28 1:59:58 AM
2020-07-28 9:18:18 AM
Elena
Moderator
360 Views
1 replies
0 likes
Account
Free
Login

360 Views
1 replies
0 likes

Solved!! Trouble with signing in on second device on Duo account

Plan:Premium DuoCountryRegistered as South Africa but I live in Vietnam I am trying to invite my partner who moved in with me to my Duo account. When he enters our home address, it gives an error message saying he is trying to sign in from another co...

Zenm0nkey108
Casual Listener
Plan: Premium Duo Country Registered as South Africa but I live in Vietnam I am trying to invite my partner who moved in with me to my Duo account. When he enters ...
2020-07-26 11:07:41 AM
2020-07-28 8:15:22 AM
Billy-J
Spotify Star
1039 Views
3 replies
0 likes
Subscription

1039 Views
3 replies
0 likes

Superuser Contribution can’t get back into my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUKOperatingSystemiOS 10 on iPhone 7 and Windows 10 on PC My Question or Issuei got logged out of my spotify account o...

niamysmile
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country UK Operating System iOS 10 on iPhone 7 and Windows 10 ...
2020-07-27 2:25:50 PM
2020-07-28 7:47:06 AM
Petya
Community Legend
622 Views
1 replies
0 likes
Account
Free
Login

622 Views
1 replies
0 likes

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