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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi people help !!my premium account has been hacked and my e-mail address has changed .... so now I when i logging in to i have a free account but my payment goes through ... have already tried everything but I get no feedback from spotify NL is ther...
Hello,I've released my first single on Spotify three days ago through the distributor Distrokid.My Problem is that my artist profile can only be accessed through a direct link on third party websites or if I send the link directly to someone.I tried ...
PlanPremiumCountrySwitzerlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I can't in invite additional family members; it doesn't give me the option even thou...
Hello everyone, I have Spotify since 2014 and I have been Premium for a few years now. I am from Chile and have always used a credit card issued there. However, I have been living in the UK for a few months now so I want to change my location here (b...
PlanPremiumCountryUsa DeviceLG Rebel 4Operating SystemAndroid My Question or IssueCannot edit profile althrough info on Facebook is correct, which is how I lpg in to Spotify.
PlanPremiumCountryCanadaDevicePC, Samsung S10, Roku TV, iPhone 8Operating SystemAny My Question or IssueLately I've been getting podcasts recommended to me with Adult Content that I don't want (ie. Erotic stories). Is there a way to turn off the sugg...
Hello.I have Premium account for a while now. I login via Facebook. For some reason, Facebook added here my very old email and i dont have access to it or I cant even change email.(So i made new account (this one) to be able ask question, because i c...
Dear Support! Your platform is wonderful. But I'd love to listen to music on my TV that doesn't have Spotify application. I've tried to run Web Player, but TV's browser doesn't support itIs there any chance to integrate an application inside "Smart T...
Plan Premium CountryHong Kong Device(iPhone XR, iPhone 11, iMac)Operating System(iOS 11.1) My Question or IssueI tried to look up an account called HKU MUSE (spotify:user:hxb2pscqyncmkayc21vjamzuc) but I can't find it on Spotify.
Hi. My spotify decides to default to shuffle. Very frustrating if you're listening to an album. Is there any way to contact spotify directly? If not is there any way to turn shuffle OFF?
PlanFreeCountryUnited StatesDeviceDell Inspiron 5567Operating SystemWindows 10 My Question or IssueHello! I've posted about my username before (which got fixed), but the gist of it is that I created my Spotify account back in 2011, when special symbo...
I'm no more getting login alert emails from spotify. I never unsubscribed to those emails but still I'm not recieving. I'd be very greatful if you take time in helping me
I've fallen into that group that signed up with Facebook and cannot for the life of me remove it from the equation. It creates many issues when logging in and sharing playlists with friends. A few years ago, they had options on exporting playlists an...
Plan Premium/StudentCountry USDeviceOperating SystemMy Question or IssueI've deleted my Facebook and also transitioning all my stuff to a new email address. My account settings doesn't give an option to change my email address. How can I go about cha...
PlanFree - trying to get premium trial My IssueI just signed up for a Spotify account (free). Got emails about the 3 month free premium trial. When I go in to input my payment detail it says that I have already tried premium. When I created the accou...
Hey. A week ago my listening activity stopped being updated for my friends and completely vanished from their side bars today, although I have been listening to music via Spotify almost every day. The settings remained unchanged and the same on each ...
Hello, I accidentally removed my wife from our family plan. Meanwhile she changed her password and she got the free plan (because she was already removed from our family plan). Is it possible to add her to our family plan again without lose her data ...
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueHi Community, happy 2021!I have been using Spotify on my PC without any issues. Suddenly, it doesn't play ANY music. A blue bar appears on top saying "Spotify can't play this r...
hi, I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?None of the below information is required. However, the more you provide t...
Recently, I made a tiktok about my spotify account, and it blew up. I gained a lot of new followers because of this, and a ton of new followers on my playlists. However, I woke up this morning to see that all my playlists went back to 0 followers, or...