Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I forgot my spotify password and spotify said that they sent me an email but they didn't. they are not on my email blacklist and they sent me emails before. why does the password reset email not arrive?
Solved! Go to Solution.
the emails weren't in the spam folder. half an hour ago like 10 password reset emails arrived and it worked. idk what the problem was but thank you anyways.
Hey there @arianne_cedron,
Thank you for your post here in this thread.
Can you try to reset your password from an incognito/private window?
If that doesn't do the trick, can you try to reset your password from another deivce?
We'll keep an eye out for your reply.
Take care!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…