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Still being charged

Still being charged

I hade Spotify back in August tried the free premium upgrade it was OK but I decided it wasn't for me. Then I noticed that there is always $10 u.s. missing from my bank account. I haven't used this account in months. Please help
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3 Replies

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

No I have never had another account with you all. The service is off and has been off since August

I don't work at Spotify. Employees don't reply to users here.

 

You need to contact support so they can help you with the charges

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

or if you can't login, use this link: https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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