Student Discount Issue

austincastor · 2015-05-18

I am having an issue with the student discount available for Spotify premium users. Logged in today to change payment options and noticed that my account had somehow been taken off the student account status, and Spotify returned back to charging me $9.99 month. Untelling how long this has been occuring. Point is, I want my student discount offer back. I'm not going to continue to pay $9.99 monthly when I qualify for a cheaper price. When I go to reactive a student discount account, it says I'm not eligible ? Any explanation and guidance for this issue?

MattSuda · 2015-05-29

Sorry for the late reply.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere