Help Wizard

Step 1


Subbscription charge ??

Subbscription charge ??

Hello - Spotify has suddenly started charing me for Family subscription or for 3 screens. 


I have not signed up for this. I originally signed up for regular premium. And now it seems i cannot go back to regular premium. Only option is to cancel the whole thing through Itunes.


How do i get this changed ? 



1 Reply

Hey there!


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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