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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285026 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539398 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129513 Views
74 replies
12 likes
I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99. You deducted 24,99.The transaction date is 30 may. I am pretty sure payment is up front so this should...
I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99. You deducted 24,99.The transaction date is...
152 Views
0 replies
1 likes
Have not been able to upgrade to family. Have tried many times!!!
Have not been able to upgrade to family. Have tried many times!!!
Spotify Star
280 Views
4 replies
0 likes
My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first month since I already got charged $9.99. Do you guys...
My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first m...
Community Legend
137 Views
1 replies
0 likes
I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I want a refund for this? How can I get the refund?
I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I...
Spotify Star
252 Views
4 replies
0 likes
My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. Is there no way to add our old playlist from the ma...
My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. ...
133 Views
0 replies
0 likes
Every invite I send goes through, and then they are asked to login. How can they login without a password? and then immediately they are told the account is already taken. Nothing about family invites works, makes sense, or is logical.
Every invite I send goes through, and then they are asked to login. How can they login without a password? and then immediately they are told the account is already taken. Nothing about f...
Community Legend
201 Views
1 replies
0 likes
For the past 6 months I've been downloading Spotify Premium through the money from my Itunes account. I just bought a new card and now it doesn't allow me to download it this way.
For the past 6 months I've been downloading Spotify Premium through the money from my Itunes account. I just bought a new card and now it doesn't allow me to download it this way.
136 Views
0 replies
0 likes
Need help to add my family. Tried adding my husband to my family, says he is already on a family subscription, never has been we have always had our own accounts. To test the issue I set up an account for my daughter, brand new account never attached...
Need help to add my family. Tried adding my husband to my family, says he is already on a family subscription, never has been we have always had our own accounts. To test the issue&n...
139 Views
0 replies
0 likes
How can I get my refund back I no longer won't to use spotfiy
How can I get my refund back I no longer won't to use spotfiy
Not applicable
178 Views
1 replies
0 likes
I have a premium spotify account and I try to log in using my facebook account but spotify won't let me log in. It says that the password and username is incorrect but I'm trying to log in using my facebook account not the "username and password" way...
I have a premium spotify account and I try to log in using my facebook account but spotify won't let me log in. It says that the password and username is incorrect but I'm trying to log in using my f...
Roadie
1382 Views
34 replies
0 likes
Hello, I made a new account for my brother and i was trying to buy the 3 months of premium for 0.99 cents. I was charged for the transaction, but told I already redeemed this offer, as i did with the same card. I don't see how i should be charged and...
Hello, I made a new account for my brother and i was trying to buy the 3 months of premium for 0.99 cents. I was charged for the transaction, but told I already redeemed this offer, as i did...
Not applicable
167 Views
1 replies
0 likes
I want to delete Facebook but Spotify re activates it w wry time I log in
I want to delete Facebook but Spotify re activates it w wry time I log in
Spotify Star
253 Views
1 replies
0 likes
the matter is that my debit card got charged but i didnt get spotify premium, i want to know why i didnt got it but i do got charged
the matter is that my debit card got charged but i didnt get spotify premium, i want to know why i didnt got it but i do got charged
Casual Listener
261 Views
6 replies
0 likes
I made another topic about this situation. I'm waiting for their reply but I need more information about what happened to my account and what can be done, if you guys know. Please. And if someone know a way to solve this faster, I'd be really gratefu...
I made another topic about this situation. I'm waiting for their reply but I need more information about what happened to my account and what can be done, if you guys know. Please. And if someone kno...
Regular
304 Views
3 replies
0 likes
My apple account was charged for premium after the free trial was over and I could not find a subscription option to end the trial before I was charged, my apple account also requires my password for charges so Why was I charged?
My apple account was charged for premium after the free trial was over and I could not find a subscription option to end the trial before I was charged, my apple account also requires my password for...
Casual Listener
213 Views
2 replies
0 likes
I think I may have got some kind of free but pay after a month if you don't cancel deal - I now wish to cancel.I also wish you made this process easier! Thank you
I think I may have got some kind of free but pay after a month if you don't cancel deal - I now wish to cancel. I also wish you made this process easier! Thank you
Not applicable
199 Views
1 replies
0 likes
I checked my bank account to find out that I've been charged £ .99 twice but have not received the offer on any account. Can anyone help?
I checked my bank account to find out that I've been charged £ .99 twice but have not received the offer on any account. Can anyone help?
Not applicable
141 Views
1 replies
0 likes
I got Spotify student, they took the 4.99 out of my account but when I go into Spotify to listen to music it says go premium and won't let me listen. I've tried Uninstaller a re-installing but that does not work. Please help!
I got Spotify student, they took the 4.99 out of my account but when I go into Spotify to listen to music it says go premium and won't let me listen. I've tried Uninstaller a re-installing but that d...
Not applicable
207 Views
3 replies
0 likes
Me cobraron doble subscripción, después me dieron de baja la cuenta y ahora no me deja registrar mi tarjeta para continuar con mi premium
Me cobraron doble subscripción, después me dieron de baja la cuenta y ahora no me deja registrar mi tarjeta para continuar con mi premium
128 Views
0 replies
0 likes
I have Spotify premium from a Singapore billing address but I'm currently residing in Australia. Have been using Spotify fine but suddenly I can't use it anymore due to 14 days overseas usage expired.Fix it or I'm going to cancel
I have Spotify premium from a Singapore billing address but I'm currently residing in Australia. Have been using Spotify fine but suddenly I can't use it anymore due to 14 days overseas usage expired...
153 Views
0 replies
0 likes
