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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382778 Views
  • 918 replies
  • 107 likes
  • Account
  • 382778 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166401 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166401 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97059 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97059 Views
  • 68 replies
  • 10 likes

Solved!! Change the Facebook account linked to this subscription (premium)

Hi,I have a premium subscription and I need help to change the facebook account linked to this subscription to another one.Both are my facebook accounts. It's just that I use the new account and planning on to deactivate the other one.Any help is app...

  • Newbie
  • Hi, I have a premium subscription and I need help to change the facebook account linked to this subscription to another one. Both are my facebook accounts. It's just that I use the new account and ...
  • Fouadch
  • Newbie
  • 81021 Views
  • 36 replies
  • 5 likes
  • 81021 Views
  • 36 replies
  • 5 likes

Premium Account Hacked

Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private message me so I can recover my account. Thank you.

  • Casual Listener
  • Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private me...
  • crollinson
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 273 Views
  • 2 replies
  • 0 likes

Solved!! Student discount

I have premium and am paying 9.99 a month but i just realized that there is the option for students to just pay 5 a month. Since i'm a college student this is wonderful news haha. How can i change my premium subscription to the student discount subsc...

  • Casual Listener
  • I have premium and am paying 9.99 a month but i just realized that there is the option for students to just pay 5 a month. Since i'm a college student this is wonderful news haha. How can i change my...
  • Maxim
  • Spotify Star
  • 214 Views
  • 2 replies
  • 0 likes
  • Account
  • 214 Views
  • 2 replies
  • 0 likes

Resetting or deleting account

Hi all,I have difficulties to find a way how to reset my account which means deleting all playlists, saved preferences and so on.I would also want to change my username. If you just can delete my account, I am happy with that. So I can set it up as n...

  • Visitor
  • Hi all, I have difficulties to find a way how to reset my account which means deleting all playlists, saved preferences and so on. I would also want to change my username.   If you just can ...
  • osornios
  • Spotify Star
  • 4950 Views
  • 2 replies
  • 0 likes
  • Account
  • 4950 Views
  • 2 replies
  • 0 likes

Log out everywhere DOES NOT WORK FOR SONOS

I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for Sonos. I log in via facebook ( which I can never ch...

  • Newbie
  • I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for ...
  • osornios
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Payed for Premium account for months but still get free

Hi All, I need help!free, unsatisfied, Free, Login, SubscriptionI raised this question via the contact form to spotify multiple times but dont get any respons! As stated in the subject I payed for Premium account for months but still get free.Followe...

  • Newbie
  • Hi All,   I need help!free, unsatisfied, Free, Login, Subscription I raised this question via the contact form to spotify multiple times but dont get any respons! 😞 As stated in the subject...
  • osornios
  • Spotify Star
  • 290 Views
  • 2 replies
  • 0 likes
  • Free
    Login
    Subscription
  • 290 Views
  • 2 replies
  • 0 likes

Marantz - Facebook login

Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks

  • Casual Listener
  • Hello there, my account is linked with my Facebook account, so I don't have any username & pass combination. How can I setup my Spotify account on my Marantz ? Thanks
  • osornios
  • Spotify Star
  • 327 Views
  • 4 replies
  • 0 likes
  • Login
  • 327 Views
  • 4 replies
  • 0 likes

Someone deleted all my playlist.

This is not a problem no longer for me but I just want to inform anyone out there having same problems.So today someone got to my acccount and he deleted all my playlists and created his own to my account.I tried to look same kind of problems from th...

  • Newbie
  • This is not a problem no longer for me but I just want to inform anyone out there having same problems. So today someone got to my acccount and he deleted all my playlists and created his own to my ...
  • osornios
  • Spotify Star
  • 883 Views
  • 1 replies
  • 1 likes
  • Premium
    Security
  • 883 Views
  • 1 replies
  • 1 likes

Cannot change country/update payment. Old problem?

Hi everyone,I have an italian account, I live in Germany now, and, since I have a german credit card I want to update my payment details and therefore my country. If I update my payment details I'm asked for the country change, I press ok but the pag...

  • Newbie
  • Hi everyone, I have an italian account, I live in Germany now, and, since I have a german credit card I want to update my payment details and therefore my country.  If I update my payment deta...
  • electrapopstep
  • Casual Listener
  • 325 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 325 Views
  • 4 replies
  • 0 likes

Strange problem with unavailable albums, that are available to others

Hello!I've been subscribing to Spotify for many years, and there are a few albums from some of my favorite artists that haven't been available for me. I simply thought it was because the artist chose to not have them available through Spotify. Howeve...

  • Newbie
  • Hello! I've been subscribing to Spotify for many years, and there are a few albums from some of my favorite artists that haven't been available for me. I simply thought it was because the artist cho...
  • SuperWisdom
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Can not use my spotify on my computer

I sent an email at 11:10 this morning and I have not received a reply. I am sorry however when paying $15.00/month I would like someone to get back to me sooner than later since I am unable to use my Spotify on my computer. Jenna Fox <[snip]>11:10 AM...

  • Newbie
  • I sent an email at 11:10 this morning and I have not received a reply.  I am sorry however when paying $15.00/month I would like someone to get back to me sooner than later since I am unable to ...
  • SuperWisdom
  • Community Legend
  • 305 Views
  • 2 replies
  • 1 likes
  • Login
    Other
    Premium
    Subscription
  • 305 Views
  • 2 replies
  • 1 likes

Spotify premium and family charged

It's been more than a month since I upgraded from premium to family but I'm still being charged 5.99 for the premium service on top of the 11.99, how can I solve this.

  • Newbie
  • It's been more than a month since I upgraded from premium to family but I'm still being charged 5.99 for the premium service on top of the 11.99, how can I solve this.
  • osornios
  • Spotify Star
  • 206 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 206 Views
  • 3 replies
  • 0 likes

i cant get PREMIUM but have been paying it for months?!

I have been paying for premium for 4 months now but cant get premium features. My subscription says i'm on 'spotify free' but i have been paying the fee monthly. Ive tried everything spotify suggests over and over to no avail! Im running out of patie...

  • Casual Listener
  • I have been paying for premium for 4 months now but cant get premium features. My subscription says i'm on 'spotify free' but i have been paying the fee monthly. Ive tried everything spotify suggests...
  • pipvessey
  • Casual Listener
  • 242 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 242 Views
  • 4 replies
  • 0 likes

Solved!! Can't login with Facebook

I was just kicked off my premium account and can't login... I've tired everything but nothing is working... Help

  • Newbie
  • I was just kicked off my premium account and can't login... I've tired everything but nothing is working... Help 😞
  • osornios
  • Spotify Star
  • 1142 Views
  • 14 replies
  • 0 likes
  • Login
    Premium
  • 1142 Views
  • 14 replies
  • 0 likes

Rogers paid for 2 years

I have an exsisting account with Spotify but I've recently updated my wireless plan and they've given me 2 years paid Spotify. What is the best way to change this over? Will I lose my exsisting account with Spotify? Thx

  • Newbie
  • I have an exsisting account with Spotify but I've recently updated my wireless plan and they've given me 2 years paid Spotify. What is the best way to change this over? Will I lose my exsisting accou...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Paid for premium

I attempted to restart my spotify student membership yesterday, and my account is still showing "free." My credit card shows that it was hit for $5.34 by spotify, however my membership is still not activated. I've tried every recommended step (loggin...

  • Casual Listener
  • I attempted to restart my spotify student membership yesterday, and my account is still showing "free." My credit card shows that it was hit for $5.34 by spotify, however my membership is still not a...
  • Maxim
  • Spotify Star
  • 250 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 250 Views
  • 3 replies
  • 0 likes

Help!

Every time I try to set my albums to available offline I'm getting a message saying unlock premium for $13.99

  • Newbie
  • Every time I try to set my albums to available offline I'm getting a message saying unlock premium for $13.99
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Lost spotify giftcard

Hi, I managed to either lose my giftcard, or I didn't get it back from the cashier. My question is.. Is there any way to activate my giftcard with only a reciept from the store? I was told that spotify was able to deactivate my card, so is there any ...

  • Casual Listener
  • Hi,   I managed to either lose my giftcard, or I didn't get it back from the cashier. My question is.. Is there any way to activate my giftcard with only a reciept from the store? I was told t...
  • KatesHere
  • Community Legend
  • 220 Views
  • 4 replies
  • 0 likes
  • Premium
  • 220 Views
  • 4 replies
  • 0 likes

Solved!! Subscription cancelled

Hi, I canceled Premium on April 27th and i sent feedback as to why i was cancelling, but I just recently got a receipt from paypay that I've paid for another month of premium. Can someone please review this and advise? Thanks so much,Katie

  • Casual Listener
  • Hi,   I canceled Premium on April 27th and i sent feedback as to why i was cancelling, but I just recently got a receipt from paypay that I've paid for another month of premium.   Can&n...
  • saukikwnan
  • Casual Listener
  • 292 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 292 Views
  • 4 replies
  • 0 likes

Rogers/Spotify: activation not established

Hello, I am a new Rogers Wireless client and have already had Spotify for years. I connect to it through my Facebook login. So I have 2 years free of Spotify with my new Rogers plan. When I attempt to activate Spotify on myrogers account, it asks me ...

  • Newbie
  • Hello, I am a new Rogers Wireless client and have already had Spotify for years. I connect to it through my Facebook login. So I have 2 years free of Spotify with my new Rogers plan. When I attempt t...
  • KatesHere
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 241 Views
  • 1 replies
  • 0 likes