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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm sorry if this has already been asked but I'm new to the communtiy. I sent an email to Spotify and they sent me here to ask the question. Starting here recently when I log into spotify at work all I do is click "log in with facebook" and it logs m...
So 4 days passed since I bought premium and I wasn't satisfied and I want to get a refund. Where and what should I contact?
I upgraded my Vodafone account no 19/11 and then was given 6 months Spotify Premium which started working the next day. However, on 28/11 it reverted to a Free account. I have contacted Vodafone who have tried to help but have got nowhere. Any help w...
I've been subscribed to Premium for over 2 years. Yesterday the app iPhone requested to sign in again. Now my account is a free one (can see my playlists, can't play individual songs without shuffling, lost all my offline, etc). If I sign in online m...
I tried signing up for Spotifiy premium with my old college email address not thinking of what the student verification process would be lol. Long story short, I am unable to verify I am a student but my bank account has been charged for $4.99 and th...
I need help someone hacked my account and changed my email and password the only way I have to access now is with my facebook account
Dear Spotify customer services I read and followed the FAQ on how to change my country. However, after I have clicked through want to use another payment option and then clicked on change country, it just hangs indefinitely with "Loading. Please wait...
How can I change the language of spotify web to English if I'm in Germany?
I was randomly charged $11.29 on my debit card from spotify when i cancelled it mid way through the trial period.I was simply wondering how i can go about getting a refund for this money that was taken from my account.
Hey spotify, I try to get spotify premium, but I noticed there was a special discount for students. I didn't knew it was only referring for college students you see I'm a high school student . By the time I noticed the transaction have already took p...
I have a Facebook linked account which specifically says that I am Spotify FREE - however $11.99 is being debited from my account every month. I have tried to log in using the only 3 email addresses that I have and Spotify doesn't recognise them - I ...
I Upgraded my account to Premium vía Spotify.com, after not renewing my Apple Store spotify premium account i had. I filled with my credit card all The spaces and i received notice Of the payment by my Bank Of $102.87 MXN, but after that, instead Of ...
So without realising that my phone/the website decided to select Family+4 when I was going through the sign up for what I thought was Family+1, my subscription has been cut down from ~25 days remaining to 7, and I can only 'cancel' my family plan and...
My account was frozen due to insufficient funds, I then re-subscribed(updated my funds)through my apple acount, my apple acount tells me my subscription is verified, but my acount is still frozen. I payed and I want my acount unfrozen please.
HiIs it possible to pay my premium account with iTunes account balance?
So on May 7th I redeemed a one month card and was told my premium would expire June 7th. Then yesterday(May 15th) I redeemed a 3 month card. It went through and sent me a receipt. But when I check when my premium expires it still says June 7th. I log...
Help please . got a link for family premium and clicked use Facebook as login and it used the wrong account. It used someone else's account and I need to get it to mine and off the family premium !!!
Hey, my spotify account has been hacked, which is this one, but the guy doesn't know how to sign out of all devices I guess, because I'm still logged into my spotify account on the website, and on my desktop client. My login username is Phoenixion, a...
I went online and I went to see if I can get the student discount I put my card information and went to the next page to finish the process but my phone died and when I checked my bank status I saw that I was charged the five dollars and when I went ...
I registered on Spotify with Premium, I entered and authorized my PayPal, but spotify said the credit card is from a different country. So I switched the country and re-did the authorization. That brought me to my account and registered it, but it sa...