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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1565 Views
  • 0 replies
  • 7 likes
  • Security
  • 1565 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445624 Views
  • 970 replies
  • 108 likes
  • Account
  • 445624 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198933 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198933 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108217 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108217 Views
  • 70 replies
  • 11 likes

Question about cancelling Premium

If I cancel my Premium subscription, will I still have it throughout the month that has already been paid for? If not, is any of the money reimbursed? I'm basically trying to decide if it would be better to wait till the end of the month to cancel my...

  • Newbie
  • If I cancel my Premium subscription, will I still have it throughout the month that has already been paid for? If not, is any of the money reimbursed? I'm basically trying to decide if it would be be...
  • user-removed
  • Not applicable
  • 132 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Suggestions and Bug Report

Hey guys, I have some suggestions and a problem regarding Spotify ease of use. See if anyone encounters the same problem with me? My Spotify account was created by Facebook account, and that's the problem. Whenever I would like to Set Password for ot...

  • Newbie
  • Hey guys,   I have some suggestions and a problem regarding Spotify ease of use. See if anyone encounters the same problem with me?   My Spotify account was created by Facebook account,...
  • user-removed
  • Not applicable
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

Cancelled subscription, but I still got charged?

So I cancelled my subscription last wednesday I even got an email that I cancelled it. And now I saw on my bank information that I have to pay €9,99 within 3 days. I just opened spotify and apparently I have premium again? I never submitted for premi...

  • Newbie
  • So I cancelled my subscription last wednesday I even got an email that I cancelled it. And now I saw on my bank information that I have to pay €9,99 within 3 days. I just opened spotify and appa...
  • user-removed
  • Not applicable
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Cancel account

How can I delete the account? It seems impossible :S

  • Casual Listener
  • How can I delete the account? It seems impossible :S
  • user-removed
  • Not applicable
  • 217 Views
  • 3 replies
  • 0 likes
  • Account
  • 217 Views
  • 3 replies
  • 0 likes

Delete Account

Hello, I would like to delete my accountMarieHelenePetrin Thanks !

  • Newbie
  • Hello, I would like to delete my account MarieHelenePetrin   Thanks !
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Spotify charged me for two different times

Alright so I tried to get the Spotify student discount but was denied and when I checked my bank app it said that it had charged me even though I didn't get any of the features. I did get Spotify premium for $9.99 but I just want my money refunds for...

  • Newbie
  • Alright so I tried to get the Spotify student discount but was denied and when I checked my bank app it said that it had charged me even though I didn't get any of the features. I did get Spotify pre...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Using Spotify without Facebook.

I would like to continue to use Spotify, I pay for premium subscription.I would like to log on using my email and password, but it keep reactivatingny Facebook account which I don't want.I do not want to create a new account. Surely Spotify can disco...

  • Newbie
  • I would like to continue to use Spotify, I pay for premium subscription. I would like to log on using my email and password, but it keep reactivatingny Facebook account which I don't want. I do n...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

still getting charged

hi i have still been getting charged on my account and havent been subscribed since 21 july 2015 and i keep getting charged every couple of months. i want my money back as this is not fair

  • Newbie
  • hi i have still been getting charged on my account and havent been subscribed since 21 july 2015 and i keep getting charged every couple of months. i want my money back as this is not fair 
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Merge accounts

I just connected up a new account not realising i already had a spotify account connect to my facebook, is there anyway to remove the facebook account so i can connect it to my premium account?

  • Newbie
  • I just connected up a new account not realising i already had a spotify account connect to my facebook, is there anyway to remove the facebook account so i can connect it to my premium account? &nbs...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Trying to buy premium

I am trying to buy premium, but the pay function in the browser won't load. What should I do?

  • Casual Listener
  • I am trying to buy premium, but the pay function in the browser won't load. What should I do?
  • user-removed
  • Not applicable
  • 272 Views
  • 4 replies
  • 0 likes
  • Premium
  • 272 Views
  • 4 replies
  • 0 likes

Passando para premium

tô tentando a promoção de 3 meses e preimum por R$1,99, mas o primeiro boleto emitido aparece R$14,90 no valor. Por que ?

  • Casual Listener
  • tô tentando a promoção de 3 meses e preimum por R$1,99, mas o primeiro boleto emitido aparece R$14,90 no valor. Por que ?
  • Bittencourt
  • Spotify Star
  • 237 Views
  • 6 replies
  • 0 likes
  • Other
  • 237 Views
  • 6 replies
  • 0 likes

payment declined

hi. my payment was declined on my debit card and my account was suffcent. I subscribed for premium and i'm worried i can't play songs offline. the error i recevied Payment was declined. You may need to check that your card is enabled for internationa...

  • Casual Listener
  • hi. my payment was declined on my debit card and my account was suffcent. I subscribed for premium and i'm worried i can't play songs offline. the error i recevied Payment was declined. You may ...
  • osornios
  • Spotify Star
  • 3308 Views
  • 8 replies
  • 0 likes
  • Subscription
  • 3308 Views
  • 8 replies
  • 0 likes

Cant login

Hi ive subscribed my premium account when i was in indonesia but now im staying in malaysia then my account got logged out suddenly and the notification says that premium account can only be used abroad for only 14 days but its been 3 weeks since i g...

  • Newbie
  • Hi ive subscribed my premium account when i was in indonesia but now im staying in malaysia then my account got logged out suddenly and the notification says that premium account can only be used abr...
  • Bittencourt
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

3months for 0.99$

Tried to subscribe spotify premium 3 months for 9 NOK, but the account wont activate. I tried to purchase again, but nothing happens. I have been charged 9 NOK 3-4 times and 99NOK. Was buying spotify premium for me and my girlfriend. My account got t...

  • Casual Listener
  • Tried to subscribe spotify premium 3 months for 9 NOK, but the account wont activate. I tried to purchase again, but nothing happens. I have been charged 9 NOK 3-4 times and 99NOK.   Was buyin...
  • Bittencourt
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 283 Views
  • 3 replies
  • 0 likes

How to disconnect spotify from unidays

Hello, I had to make a new facebook account, so my spotify premium does not work for my new facebook account. So I decided to unsubscribe from spotify premium with my old facebook account. Then I wanted to connect my new facebook account with spotify...

  • Casual Listener
  • Hello,   I had to make a new facebook account, so my spotify premium does not work for my new facebook account. So I decided to unsubscribe from spotify premium with my old facebook account. T...
  • LordRollin
  • Community Legend
  • 1567 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1567 Views
  • 3 replies
  • 0 likes

Overcharged

Every months a pat the basic premium fee which I'm totally fine with , this month I was charged 131.00 for a 12 month subscription. I am needing that refunded back to me and I will continue to pay my regular monthly fee as I usually do .I've sent ema...

  • Casual Listener
  • Every months a pat the basic premium fee which I'm totally fine with , this month I was charged 131.00 for a 12 month subscription. I am needing that refunded back to me and I will continue to pay my...
  • user-removed
  • Not applicable
  • 284 Views
  • 3 replies
  • 0 likes
  • Account
  • 284 Views
  • 3 replies
  • 0 likes

Just bought premium and now the 99p deal arrived.

So i bought premium student for £5 a month and literally 2 days later the new 3 months for 99p deal came up.Is there any way i can get a refund and switch to it for 3 months? Or be refunded £4 and switch to that tariff? Thanks

  • Newbie
  • So i bought premium student for £5 a month and literally 2 days later the new 3 months for 99p deal came up. Is there any way i can get a refund and switch to it for 3 months? Or be refunded £4 and ...
  • Jordi
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Cancel account

HelloAm trying to cancel my account at Fido. I am now with Rogers.Repeated attempts and phone calls to fido and rogers has not worked.How can I cancel account to open new one

  • Casual Listener
  • Hello Am trying to cancel my account at Fido. I am now with Rogers. Repeated attempts and phone calls to fido and rogers has not worked. How can I cancel account to open new one
  • Steph_B
  • Roadie
  • 337 Views
  • 3 replies
  • 1 likes
  • Unlimited
  • 337 Views
  • 3 replies
  • 1 likes

Linking Family Plan

Hello, I have to users, this (rødeseike) and (rødeseike2), rødeseike2 has family plan, but why cant i connect rødeseike to the family plan user? It says we are in different countries, but both are based in NO (Norway)

  • Casual Listener
  • Hello,    I have to users, this (rødeseike) and (rødeseike2), rødeseike2 has family plan, but why cant i connect rødeseike to the family plan user? It says we are in different countries, ...
  • rødeseike
  • Casual Listener
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

Discount -Coupon

Hi there, Is ther any way to get a coupon discount. Or any special promotion for old clients? Just wodnering. Cheers!

  • Visitor
  • Hi there,   Is ther any way to get a coupon discount. Or any special promotion for old clients?   Just wodnering.   Cheers!
  • user-removed
  • Not applicable
  • 188 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 188 Views
  • 2 replies
  • 0 likes