Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434079 Views
967 replies
108 likes
Account

434079 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192629 Views
119 replies
116 likes
Account

1192629 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105973 Views
70 replies
11 likes
Account
Login
Premium

105973 Views
70 replies
11 likes

Canceling subscribtion on an account i don't know the login for.

Greetings reader, I'd like to cancel my subscribtion on an account wich i lost all my login info for. I just can't remember to wich e-mail it is. But i do know from wich bank account the 10.00 euro is taken from each month. Could an admin contact me ...

Casparvdzouw
Newbie
Greetings reader, I'd like to cancel my subscribtion on an account wich i lost all my login info for. I just can't remember to wich e-mail it is. But i do know from wich bank account the 10.00 euro i...
2016-05-19 10:27:40 PM
2016-05-19 11:16:08 PM
user-removed
Not applicable
130 Views
1 replies
0 likes
Account
Login
Subscription

130 Views
1 replies
0 likes

Solved!! Disconnecting Facebook and Spotify Account

Hi! I would like to deactivate my Facebook account- but in doing so, I also disable my Spotify account. This is because my login for Spotify is my Facebook account. I'd like to somehow disconnect these, and have my Spotify login be its own separate e...

sgalabaster
Newbie
Hi! I would like to deactivate my Facebook account- but in doing so, I also disable my Spotify account. This is because my login for Spotify is my Facebook account. I'd like to somehow disco...
2016-05-19 9:02:22 PM
2016-05-19 9:07:22 PM
Bittencourt
Spotify Star
328 Views
1 replies
0 likes
Account

328 Views
1 replies
0 likes

Solved!! Spotify Premium via Telia (Denmark)

Hi, I have received a free Spotify Premium subscription as part of my Telia subscription.On the verification page it said I had to cancel my current premium subscription to set up the new one with Telia.I have done so, but my account still says I hav...

SP821
Newbie
Hi, I have received a free Spotify Premium subscription as part of my Telia subscription. On the verification page it said I had to cancel my current premium subscription to set up the new ...
2016-01-21 11:24:05 AM
2016-05-19 8:55:34 PM
rejsegramofonen
Newbie
715 Views
2 replies
0 likes
Account
Premium
Subscription

715 Views
2 replies
0 likes

Cant change my location

My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is malaysia. Somebody help me pls.

sashatelan
Newbie
My account cant be opened because spotify thinks (my IP address also) is in Malaysia. But i am from Philippines. I cant edit the country in my settings because the only country that's appearing is ma...
2016-05-19 7:53:38 PM
2016-05-19 8:55:05 PM
Bittencourt
Spotify Star
165 Views
1 replies
0 likes
Account

165 Views
1 replies
0 likes

Cannot log into email connected to spotify to change password

Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do it

andyspotify94
Casual Listener
Hello all, basically i have forgotten my password and accidently logged out, i dont have access to the email registered to the account to reset the password. I need to change the email but cannot do ...
2016-05-14 7:05:13 PM
2016-05-19 8:52:51 PM
andyspotify94
Casual Listener
221 Views
2 replies
0 likes
Account

221 Views
2 replies
0 likes

Solved!! Student Subscription

Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this possible? How can I approach this? I would like to ...

ashpure
Casual Listener
Hi, I would like to get Spotify Premium as I am a student I would like to use the £4.99 price (I qualify through UNiDAYS) , however I would like to use your three months for 99p offer first. Is this ...
2016-05-19 4:22:07 PM
2016-05-19 8:37:01 PM
user-removed
Not applicable
418 Views
4 replies
0 likes
Premium
Subscription

418 Views
4 replies
0 likes

Rogers subscription

I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free.Rogers told me i wpuld have to cancel and rejoin but i would assume id lose allmy music...

shzane
Newbie
I have had spotify before i found out about the Rogers promo, how can i connect spotify to my rogers account so i can get the 24 month free. Rogers told me i wpuld have to cancel and rejoin but i ...
2016-02-10 4:35:53 AM
2016-05-19 6:58:06 PM
user-removed
Not applicable
499 Views
6 replies
0 likes
Account

499 Views
6 replies
0 likes

Spotify playlist wont stay downloaded

I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?

Goffshell944
Newbie
I download my playlist and sync it and it says it's done then the next time I use it it's not downloaded.what's the deal?
2016-05-15 8:00:10 PM
2016-05-19 6:52:20 PM
Laura
Roadie
179 Views
1 replies
0 likes
Other

179 Views
1 replies
0 likes

Starbucks 3month free subscription

Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?

Nycook
Newbie
Signed up and in for Starbucks free subscription for three months on desktop. iPhone now says I am ineligible for offer when I try to load so I can get music from device. Can anyone help?
2016-05-16 4:45:19 AM
2016-05-19 6:49:17 PM
Laura
Roadie
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Studentenrabatt auch für derzeitige Abiturienten?

Hallo,ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren.Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt und diese wiederum hier her.Ist es möglich auch als Abit...

skalex98
Newbie
Hallo, ich mache grade mein Abitur an einem Gymnasium und würde gerne von dem Studentenrabatt profitieren. Ich hab bei UniDays schon nachgefragt, die haben mich aber zum Spotify Service geschickt u...
2016-05-16 9:26:50 AM
2016-05-19 6:37:00 PM
Laura
Roadie
933 Views
1 replies
0 likes
Premium

933 Views
1 replies
0 likes

Disconect Spotify Premium from Facebook

Hello, i hope somebody can help me with this one. I have deactivated my Facebook account. But every time i log in on Spotify it activates my Facebook account again. I even receive an Email from Facebook that says "welcome back" bla bla. So annoying. ...

PeterErnst
Newbie
Hello, i hope somebody can help me with this one. I have deactivated my Facebook account. But every time i log in on Spotify it activates my Facebook account again. I even receive an Email f...
2016-05-19 10:21:04 AM
2016-05-19 6:24:30 PM
LordRollin
Community Legend
333 Views
1 replies
0 likes
Account
Login

333 Views
1 replies
0 likes

Solved!! There is literally NOWHERE to change password on Spotify Account page

1) There isn't a single place to change my password (I do KNOW it) on the Spotify account page.2) https://www.spotify.com/account/change-password/ REDIRECTS to the account page which again, there is NO OPTION ANYWHERE to change or UPDATE my password3...

thesanealien
Casual Listener
1) There isn't a single place to change my password (I do KNOW it) on the Spotify account page. 2) https://www.spotify.com/account/change-password/ REDIRECTS to the account page which aga...
2016-05-08 7:06:53 AM
2016-05-19 6:22:24 PM
SuperWisdom
Community Legend
17313 Views
5 replies
0 likes
Account
Login
Other
Security
Subscription

17313 Views
5 replies
0 likes

Paying for premium but getting free

I am paying for premium but my I phone comes up as free and then asks me if I want to upgrade. I have tried deleting and reloading but it's still the same ?

Nick1951
Newbie
I am paying for premium but my I phone comes up as free and then asks me if I want to upgrade. I have tried deleting and reloading but it's still the same ?
2016-05-19 11:48:25 AM
2016-05-19 6:18:56 PM
LordRollin
Community Legend
158 Views
1 replies
0 likes
Premium

158 Views
1 replies
0 likes

Paying for family membership, but not getting premium access

My gfs account says she administrator and I am a family member with premium access, when I log in to my account it says I'm not a premium member but a free member.. Dont really see the point with our family membership when I dont have access to premi...

alexanderhall
Casual Listener
My gfs account says she administrator and I am a family member with premium access, when I log in to my account it says I'm not a premium member but a free member.. Dont really see t...
2016-05-19 12:27:18 PM
2016-05-19 6:15:34 PM
LordRollin
Community Legend
166 Views
1 replies
0 likes
Account

166 Views
1 replies
0 likes

Introductory Trial Offer - student discount

I have subscribed for the introductory trial offer (0,99) which will then turn into 9,99 a month, but I am eligible for student discount too.After three months do I have to cancel and then apply for student discounts? Or can I do it now and in the en...

xbagao
Newbie
I have subscribed for the introductory trial offer (0,99) which will then turn into 9,99 a month, but I am eligible for student discount too. After three months do I have to cancel and then apply fo...
2016-05-19 4:09:35 PM
2016-05-19 6:03:20 PM
LordRollin
Community Legend
484 Views
1 replies
0 likes
Premium
Subscription

484 Views
1 replies
0 likes

cant log in?

Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my account? I'm willing to pay for monthly service. I...

sdiamond_08
Newbie
Hi, I can't log into my account? I had a issue with payment. I just wanted to pay for a month but ended up paying for a month and a whole year. The bank got my money back. But now I can't log into my...
2016-05-19 1:45:32 AM
2016-05-19 6:01:13 PM
LordRollin
Community Legend
182 Views
1 replies
0 likes
Account
Login
Subscription

182 Views
1 replies
0 likes

Changing contract details after turning 18

Hi,So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but with me.I cannot find a way to do that without having t...

Julieeh
Newbie
Hi, So I got Spotify Premium when I was still a minor, so I had to give my mother's details. Now I'm 18, almost 19 and I'd like to change that so the contract won't be with my mother anymore, but wi...
2016-05-19 4:54:38 PM
2016-05-19 5:56:14 PM
LordRollin
Community Legend
210 Views
1 replies
0 likes
Account
Premium
Subscription

210 Views
1 replies
0 likes

Spotify not registering I'm a student

I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?

Briannaroush-12
Newbie
I am trying to get the student promo but it tells me I'm not a student and to check my standings at the school. Can someone please help me with how to get it to go through as a student?
2016-05-19 4:36:10 PM
2016-05-19 5:49:24 PM
Maxim
Spotify Star
183 Views
1 replies
0 likes
Free
Other

183 Views
1 replies
0 likes

Solved!! Hacked account

Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile.Sorry if my english isn't perfect, I'M not englishTy ...

bronyconnection
Newbie
Hi, since yesterday someone is connecting at Spotify with my account, he change my mail and passeport but I can still connect with my Facebook, what can I do ? Can't change something in my profile. ...
2016-05-19 8:53:21 AM
2016-05-19 5:43:16 PM
user-removed
Not applicable
642 Views
1 replies
0 likes
Account

642 Views
1 replies
0 likes

Language

I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.

Jimros
Casual Listener
I live in Spain but don't speak Spanish When I go to support site. It comes up in Spanish with no apparent way to change language. Same with my account page. Help please.
2016-05-18 9:17:11 AM
2016-05-19 5:38:57 PM
Jimros
Casual Listener
249 Views
4 replies
0 likes
Account

249 Views
4 replies
0 likes

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