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Subscription not working?

Solved!

Subscription not working?

As of not too long ago, I boarded a boat and purchased a premium membership on my phone through the mobile data being as I want to download the music before departure and listen offline when the boat is sailing. But when I attempt to download the music, its been constantly telling me to get premium, even though I received an emailed receipt, my Spotify account details shows I have premium, and that it will be reset again on 12/8. I have already logged out and back in again multiple times, I even did the "delete cache and saved data", and still unable to use premium features. I would love to get this resolved before the boat leaves in about 5 hours, thanks!
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Marked as solution

@discordianimus - It looks like the upgrade system was having a bit of a hard time overnight from reports on the community. Is it now working or are you still having issues?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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1 Reply
Marked as solution

@discordianimus - It looks like the upgrade system was having a bit of a hard time overnight from reports on the community. Is it now working or are you still having issues?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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