Switching telia's subscribtion to another account

[Rasree]

So i just got my spotify subscription via Telia DK by accident i used my subscribtion on my second account, although i really want it to be on the other account as I'll have to find all my followers etc again - is there anyway i can cancel the subscription on the "wrong" account use it on the account i want?

Thanks in advance

-Rasree

[Taylor · Accepted solution]

Hi, and welcome to the community!

I think you'll need to get in touch with Telia regarding this as they pay the bill, however if they direct you to Spotify, I suggest you submit an online contact form; and someone at Spotify can look into it for you.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony

[Rasree]

Thanks you for the quick reply Anthony 🙂 time to go for the online contact form then 🙂 already spoken to Telia and they said they couldn't do anything 🙂

[Rasree]

Online form it was 🙂