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Thailand Spotify Family subscription not accepting payment

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Thailand Spotify Family subscription not accepting payment

Newbie

Hello, I am in Thailand and trying to get a family premium plan, but when I fill out the form with my Thai credit card, it is not accepted.  I tried my other cards and they don't work either.

 

Thanks for your help

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Re: Thailand Spotify Family subscription not accepting payment

Composer

Hey Yoda,

that's a bummer!

 

It's multiple reasons why a credit card can be denied.

However, I'll help you out as good as I can.

 

Here's a list that might help:

 

  • Make sure you don't have used the same credit card for more than one account.
  • Make sure your account has the same country setting as your credit card comes from. (You can check this by going to Account overview.
  • Has the card expired or been canceled?
  • Have you entered all the correct details?
  • Is your card enabled for foreign purchases online, and online and recurring transactions?

Let me know how it goes!

 

Best Regards,

Nickolay

 

 

 

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