The CSRF token is invalid. Please try to resubmit the form.

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The CSRF token is invalid. Please try to resubmit the form.

Clopescavalheir
Newbie
I had to cancel my credit card because I lost it and spotify doesnt let me change my credit card payment. Everytime I try to change (in order to put another credit card for payment) I receive the message: "The CSRF token is invalid. Please try to resubmit the form."
Please!! Can somebody help me?? I dont wanna have my account cancelled!!
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Re: The CSRF token is invalid. Please try to resubmit the form.

Meldow
Newbie

For people still having this issue, clear your browser cookies and try again

 

Google Chrome

Mozzila Firefox

Internet Explorer

Safari

Opera

 

Note that Google Chromes incognito did not work for me though but clearing the cookies did!

 

Have a good day! 

;)

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20 Replies

Re: The CSRF token is invalid. Please try to resubmit the form.

jean3601
Community Legend

Hey @Clopescavalheir, Welcome to the community! :)

 

Unfortunately, this is a strange thing that tends to happen, but there is a solution! :)

 

Just try again but this time, use an incognito window.

 

You can use this guide to assist you in using an incognito window :)

 

Re: The CSRF token is invalid. Please try to resubmit the form.

jpjacobsen
Casual Listener

This solved my problem but it took me 15 minutes to get it here. **bleep** Spotify?! Lame bug. 

 

Re: The CSRF token is invalid. Please try to resubmit the form.

Ronald1986
Newbie

Hello,

 

I want to have my old account back.

I did not pay the last 2 or 3 months, because I didn't want to. 

But now I want it back.

Is it possible? 

It was a dutch account.

 

Greetings, Ronald

Re: The CSRF token is invalid. Please try to resubmit the form.

4slyon
Newbie

@jean3601, I am having the same invalid CRSF token issue - even when I open an private browsing window in Safari on my iPhone... Even rebooted the phone to see if that would help, but no luck. Any other ideas?

Re: The CSRF token is invalid. Please try to resubmit the form.

ArcoNL
Casual Listener

I have the same problem.. got a cancelled payment now a couple days later i can't login anymore.. and i get redirected to the same redirecting answers.. makes me kinda mad when u come home after a day of hard work, and just want to listen to some music.. and maybe get some answers why i am not able to login.. i thought that it wouldnt be a problem and i would continue on my free account.. but it seems my whole account is deleted or something.. please help??

 

Greetings from the Netherlands

Re: The CSRF token is invalid. Please try to resubmit the form.

tobylael
Casual Listener

It's broken for me as well. The Incognito Mode workaround didn't work for me.

Re: The CSRF token is invalid. Please try to resubmit the form.

tobylael
Casual Listener

Logging out and back in again FIXED IT for me. Maybe this post will help others as well.

Re: The CSRF token is invalid. Please try to resubmit the form.

joe1909
Casual Listener

did **bleep** all

Re: The CSRF token is invalid. Please try to resubmit the form.

overprocessed
Newbie

This worked - thanks!

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