Hi there,
When i play music, if that is a new song, after 6 second it stops, but if the song is saved, it don't start. In all way when i play a song, spotify tell me "Cannot play the current song".
How i solve?
Plan
Free/Premium
Device
PC
Operating System
Windows 10
My Question or Issue
Hey @user-removed thanks for reaching out to the Spotify Community,
I would actually recommend doing a clean reinstall on your device. It might also be beneficial if you can restart your device, although it sounds simple, it can help from time to time.
Let me know how it goes,
Jack 🙂
Hi @Jack,
I reinstall spotify 3 times and also restarted the PC but nothing...
Hey there @user-removed,
Thanks for reaching out here in the Community about this!
We'd first recommend making sure that your Windows device is up to speed with any pending software and firmware updates, including the audio and graphic card drivers. Keep in mind that you may be prompted to restart your device after updating.
Once you've double checked this, if the issue still persists:
If none of these do the trick, we'd recommend heading over to this Ongoing Issue that our tech teams are currently investigating. You can add your +VOTE and comment with the requested info. We'll make sure to pass any updates we have in that thread.
Let us know how you get on! We'll be right here if there's anything else we can help with.
Have a lovely day 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…
Env: prod