Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Today, my spotify mobile randomly logged me out and I cannot log back in

Today, my spotify mobile randomly logged me out and I cannot log back in

My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed my facebook password and email numerous times and to no avail. I am EXTREMELY frustrated. I have tried to sign in on spotify's website, and every time I do, it redirects me until my session times out and it can't load the page. Every time I try to log in on the app OR web player, it gives me Error Code 3. I DO NOT want to make a new account. I have so many playlists and saved music on mine. Plus, it's utterly ridiculous that I pay for premium just to have this happen.

Reply
4 Replies

That happened to me on 2/23 and have been unable to log in since. I ended up creating a new acct not connected to FB and having Spotify import my old playlists.

Hey guys, I got a solution for you! Take a look at this link: https://support.spotify.com/uk/using_spotify/troubleshooting2/error-codes/#Error3

If this post helping do not hesitate to like it and accept it as a solution.

I'm not a Spotify employe.

Best Regards
Masta_22

I had the same thing happen this morning. I was finally able to log back in but this is super frustrating because now I am having re-download all of my playlist. For how much premium cost I agree this is unacceptable!

Were you born yesterday?  The person who posted the problem isn't forgetting his password or log in details he's asking for actual help because his spotify app randomly signs him out on the go, I experience this while driving and it's **bleep**ing infuriating. Also all the downloaded songs get wipped when it happens having to redownload entire playlists all the time.  Why is**bleep** happening and is there an actual technician who can diagnose and solve this issue with out a call centre Karen posting unhelpful support links.

 

Suggested posts